AGENCE TRANSPORTADORA TURISTICA MAYA

I chose this local agency thanks to the good advice of my Petit Futé guide and must admit that I was not bad disappointed. There are many unvoiced reviews and often find yourself on the accomplished fact. Welcomed in Palenque, the small man of the agency deals with us to help us to find a hotel. It is Very warm and take note of our wishes tours for the next day. We pay a first trip falls agua Azul that happens (Note however a guide far from friendly and only interested in its " propina"). On entering, this guide us request to pay 1/2 of the excursion to the next day for Bonampak. We are very clear on the fact that we can not participate if it rains because we do not have any adapted equipment. We therefore remember to protect us to cancel the excursion in case of rain. And Paf, no luck, it rains all during the night and the morning that continues... we refuse to go up in the van by reminiscent of our agreement the day before. Except that now, leave us excuse and lies us in all imaginable forms not to refund us advanced money. That is to say that the guide that accompanied us the day before is only one service provider and which by giving it the money for Bonampak we reserved our trip in its agency with him (excluding TTmaya from any responsibility)... a coarse stretch from the Guide had well-informed TTmaya our inscription and our cancellation early in the morning (thing that it would not have made had it flown them). The dishonesty of these people burst us at the faces and negotiate all day to get to an agreement (we get 1/2 our setting while concluding on a division from faults).

Everything is very complicated to explain, but with terminal our stay with Palenque remains sullied by this bad surprises.