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THOMPSON MIAMI BEACH

Hotel €€
3.7/5
95 review

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4041, Collins Avenue, Mid Beach, Miami, The United States Of America
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+1 305 397 8309
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2024
Recommended
2024

A Art Deco hotel of the 1940 s, which was revised in a brighter spirit in the 1950 s before being modernized more recently while retaining its original character. In the end, the hotel has a very retro style with a Caribbean touch, thanks to a lush tropical garden, just steps from the beach, with direct access to the sea from the swimming pool. The rooms are comfortable and have a garden as retro as the rest of the hotel. In the garden, a cocktail bar is located in a small chalet in the 1930 s with antique furniture and tables; It's really an original place for a break. On site, the restaurant Le offers a floridienne cuisine prepared by renowned Chef Michelle Bernstein. Other amenities include: a spa and a small fitness room.


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Members' reviews on THOMPSON MIAMI BEACH

3.7/5
95 reviews
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Visited in april 2024
As a previous customer stated, the air wasn't working. My husband and I told the night shift attendant it was warm in our room (definitely cooler in the hall way than our room) the guy checked out room and confirmed it was warm but started there's no manager until the next morning as well as no maintenance workers workers at night. HORRIBLE customer service. Never again. I expected more with an 8.6 rating but it seems as though they may have been fraudulent.
Visited in april 2024
I booked a double suite in this hotel through Airbnb, however, I was admitted to the ER 22 hours before my trip began due to an allergic reaction, subsequently hospitalized and would not get discharged on time to make my trip. I notified the host immediately and they refused to provide a refund citing cancellation policy, so I asked for them to push my reservation to a later date, which they also refused although I was willing to pay the difference. I also submitted proof of my hospitalization which they did not care for. This is not the first I’m not able to make my reservation due to reasons outside of my control and the hosts has at the very least allowed me to push the reservation for a later time.

I am extremely disappointed by the hosts lack of empathy and unwillingness to help and also with Airbnb for not having a way to hold hosts accountable for emergencies such as mine, I will file a claim and likely get my money back through the insurance I paid for separately but the hosts still gets to make profit and possibly/likely still rent the room to someone else and make even more profit off of my situation.
Visited in april 2024
Belle emplacement, le lit confortable, l'air climatisé fonctionnais très bien, il y avait une glacière,des serviettes de plage,un parasol. Dans l'ensemble c'est très bien.
Visited in april 2024
Perfect time
Visited in april 2024
Middle of everything! Clean room, quiet hall. Perfect ocean view. Large closet, they allowed early check in. Comfy bed! It is an aging hotel, but suits our needs perfectly. Nothing fancy, but we didn't want fancy. We wanted to be able to walk out the back door and be on the water. We succeeded. All the staff have been very friendly thus far. No breakfast, but a cute little Cuban convenience store and deli is just 2 blocks down with delicious foods, pastries, and coffees!

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