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Opinions NINIVE Dubaï City
Members' reviews on NINIVE
3.2/5
25 reviews
Quality/Price ratio
Kitchen quality
Originality
Frame/Ambiance
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The views:
excellent, you’ll feel warm, cosy, and comfortable vibes with tasteful lighting and eye candy views of the Museum of the Future.
The Food:
Delicious, can’t go wrong with any option, the kitchen staff knows what they’re doing.
The service: Hands down this was the best part. The staff is warm, helpful, courteous, and genuinely happy to welcome you which is a rare thing many people forget to consider. We were looked after by YASSER who was amazing. He was knowledgeable, authentic and it was a pleasure to interact with him. Now I see why everyone loved Moroccans.
Great evening, thank you.
The beef fatayer and the manti were fantastic.
The only bad thing was the reservation. 1- they required to enter my credit card by the morning, and called to confirm we’re coming.
All this and the restaurant wasnt busy at all
음식도 완전 내스타일
Staff was not bad; they didn’t do anything exceptional or out of their way.
Atmosphere was alright; like any other place you go to.
Not sure I’ll visit them again, but now I can say I’ve been.
On the other hand, place by itself it's very nice and well put together, vibe is super nice and the music was matching so 5 star for that.
I think it would be better for drinks over the weekend for sure. We really enjoyed the DJ's set.
Upon our arrival, the waiter informed us that the kitchen would close by 11:45 pm.
Typically, when booking at a restaurant, they inform you in advance if the kitchen will close early, but in this case, they did not.
We politely asked the waiter if he could at least hold the main course for us, to which he agreed.
Following that, we inquired about any minimum spend requirement since we were not informed about it during our booking over the phone or through email.
The waiter confirmed that there is indeed a minimum spend of AED 250 per person.
To meet this requirement, we decided to increase our order.
However, when the food arrived, the starters, hot appetizers, and main courses were all brought out together.
Perplexed, I asked the waiter why they were served simultaneously, and he claimed to have held them for 20 minutes.
This explanation didn't make much sense to me.
At around 12:15 am, other customers arrived and placed their orders, receiving their food by 12:45 am.
Curious, I approached another waiter and inquired about the kitchen's closing time. He informed me that it closes at 12:45 am.
Frustrated, I sought out the supervisor and explained the entire situation. He assured me that there was no minimum spend requirement and that the kitchen does close at 12:45 am.
However, the manager later intervened and contradicted this, stating that there is indeed a minimum spend. As a gesture of goodwill, he offered a discount on our bill due to the inconveniences we experienced.
When the bill arrived, only the fruit platter was deducted from the total amount.
We paid the bill and left. The following day, we spoke to a friend who had also dined at the same place on the same day, and she confirmed that they were not informed about any minimum spend requirement.
My friends and I have been overcharged “accidentally” by them with more than 1000 aed and 3 months later they still didn’t give us a refund!
I am sure they will ask us to send an email under this review and pretend to adress the issue. Extremely disappointed on how they handled the matter and how long they let it go on for.
شكرا لكل العاملين بالمكان ع الرقي والخدمه السريعه