Opinions ORGANIC FOODS & CAFE Dubaï City

Maximum fresh and organic items

Excellent groceries and shopping service- the veggies actually taste different

Great place for breakfast …I mean even their oatmeal is cooked just right /delicious…lunch always has at least a couple wanna get things on the ever changing menu…then after the meal …the store stocks a wide variety of ( often) hard to find organic products …great place …i always to go the Sheik Zayed Road location …but I hear the one on Jumeriah Road is nice too…????????????????✨✨✨

I have been buying from here for years. The place is wonderful and the quality of products is good. I have one comment about the place: they offer very few options for apple cider vinegar and even fewer for deodorants.

I love this place, I shop for my family monthly and every month they have discounts.

also they have a delicious organic pizza, try the meat one.

my wife has small organic cake business in instagram and she shops all her products for her store @ellenas.cakes from this shop.

Thank you

home of organic foods and products

Delicious food and simple elegant place

Decent café menu and good selection of products in store

All is delicious

Located is on Sheikh Zayed Road, the best organic supermarket, i think. I recently visited the Organic Food and Cafe, try their organic pizza ???? was very good, the crust was thin and crispy, full of toppings.

My experience ordering from the website today was far from satisfactory. Firstly, the checkout process has changed from when I last ordered, and whilst I entered all my details and selected a card payment, the subsequent page made it seem as if though the purchase had not gone through. There was no payment verification and no "thank you for your order" page. Instead, it directed me to a page with a single button labeled "continue shopping" (my card also was not charged immediately as I would have received a text message from the bank). This made me believe that the transaction hand't gone through, so I tried again. Only later did I realise that this was indeed the checkout process and I had placed my order twice.

Attempting to get the duplicate order cancelled, I tried to call the contact number on the website multiple times without success. There is no answer, ever. I sent a Whatsapp message and did not get a reply until an hour later. I also sent an email just to get someone to give me a call regarding the orders. Considering that I placed my order at 8am for delivery at 10am, I felt that this needed to be fixed immediately. An hour later, someone eventually called me back and the issue was resolved.

I really don't understand how anyone can run a company without having any kind of customer service team to take phone calls. It leaves the impression that the company lacks legitimacy and could potentially be operating as a scam. In fact, my initial reaction was to suspect the website of being a fraudulent imitation of the actual shop. Having read others' reviews, I know I'm not the only one with this experience. Based on this, I won't be ordering again. Perhaps their in-store experience is better, one can only hope.

Simply the best

I love this place, BUT, this need to stop, every time i come there to buy fruits, since im on keto and only eat berries, i get shocked, every time the person who is working in that section, open the box of berries and rearrange them and touching each and every berrie !!!!! THIS IS UNACCEPTABLE !!! I always say to them but they look me weird and do nothing ! I don't want to eat berries which is touched by your staff each and every berrie ! Totally unhygienic ! Please you need to resolve this otherwise i wii send you inspection !

Don’t bother calling their customer service number which they have posted under every negative review (04) 338 2911 because there’s an automated message telling you to leave a message after the tone, and before you can do that, it promptly disconnects!

First of all, I couldn’t use the NEW20 code when ordering online. I was in a hurry, so just paid the full amount. Order was supposed to be delivered yesterday between 10am and 1pm. I sent an email requesting my order to be delivered before 11 am as I was not in Dubai, and my husband was traveling. I got a reply that they were calling the delivery service with the request.

Order was not delivered. Now I am here- but flying out in a few hours. Tried calling customer service, emailing them back, no response- unable to leave a message as mentioned above.

Never had an issue with Kibsons.

Delicious pizza piping hot at organic foods.

Obviously all products are genuinely organic and little bit expensive, I always feeling the problem going to shop it’s little hard if we r going to bus or metro .. because these shop is not located near as metro station .. yeh If we have own vehicles or going to Taxy it’s ok ..

That's great, and I welcome everyone not to miss visiting the place, very conducive and good services, good taste ???? ????

Go have a slice of their crumb cake. Make sure to get the biggest piece you can. You wont regret it!! Sat morning breakfasts with the pancake are a absolute favorite and a real joy for me.

It is disappointing that they add sugar to the Sushi Rice. Off note: It is good to go there only when they have 20% off on everything otherwise it is really expensive! Well, even with sale it is still expensive! This branch is one of the largest. They have fresh food station which has Vegan, Vegetarian and Keto options of Sushi and other food. They also have a quite spacious cafe which has offers (still on the high range) on weekends. The bakery has good selection of bread, though I do not recommend the vegan/gluten free ones as it dry and hard and I still prefer to get mine from the Biorganic store in Times Square Centre in Dubai. The vegetables and fruits are of good quality there, but again expensive! Luckily, they started to have local produce and the prices are much lower than imported ones: “Local sweet melons were for about 10 AED/Kg. While imported water melons were for a bit less than 50 AED/Kg! The price of imported garlic is exaggerated 80 AED/Kg”. The organic packed broccoli is affordable (around 8 AED on sale per pack). Fresh and frozen seafood and fish is available ????! Pork products have their one section there (image attached)! I tried their falafel it lacks these things in the falafel dough mixture: fresh parsley and fresh coriander leaves, and it needs more onions and garlic. The fried falafel is dry and difficult to swallow unless eaten with a dip. I really recommend changing the dough according to what is mentioned above. The sushi is very expensive but of a very good quality and taste, they offer pickled ginger, wasabi and soy sauce and tamari (gluten free) for free when you get sushi. The canned beans, carrots, corn, peas are of a very good quality and very affordable when on sale.

Located on sheikh Zayed , easy to find organic supermarket. I remember going few years back and finding everything quite expensive. But for last few years we are eating mostly organic and normally get groceries from online stores or buy from Europe and u.s since we travel there every month.
I visited the store again recently and was quite content with the options and prices this time. It’s obviously still quite small compared to stores like whole foods but in dubai I think it’s your best bet . They had a lot of options for fruit and vegetables and also have a fresh kitchen . There is a cafe there too .
I really liked how it has been made kid friendly by placing smaller carts for kids and also samples for them like fruit and cookies.
There is seafood available too and bakery section is decent as well. Staff seemed busy but were still always ready to assist when asked. Im hoping to see more markets like this and more organic and healthier options for people .

The shop is well furnished of organic food, lots of good brands.
The cafe quality was better before.
Service is in the average.

Always here ... super top quality

Great fresh food with a lot of choice.

Very overpriced. Can find the same products cheaper elsewhere

Good