Back to plant data sheet GRAND MERCURE DUBAI AIRPORT HOTEL

Opinions GRAND MERCURE DUBAI AIRPORT HOTEL

Members' reviews on GRAND MERCURE DUBAI AIRPORT HOTEL

4.4/5
25 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Julia F.
Julia F.
Visited in april 2024
Adam is good guy on the pool. He took great care of our well-being :)
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saleeeh99
saleeeh99
Visited in april 2024
ارجو كتابة الايميل للتواصل معكم
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May A.
May A.
Visited in april 2024
Every thing is bad in this hotel from Rooms to services o really hade bad experinceand i dont recomand it
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بيان .
بيان �.
Visited in april 2024
DERICK
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Sónia M.
Sónia M.
Visited in april 2024
Nice hotel and friendly staff thanks to the concierge team for service Derick , Collins and Edwin good staff, front office team too amazing ????, will visit again soon.
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Mohamed A.
Mohamed A.
Visited in april 2024
مكان جميل ونظيف وهاديء ومنظر إطلالة على المسبح جميلة
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Stephen N.
Stephen N.
Visited in april 2024
I visited Dubai this season and I decided to stay at grand mercure hotel and in many times I've visited Dubai grand mercure I got the best service and specifically Janak and Nyoman this are two personalities who made my stay memorable due to Wonderful and friendly interaction we had. Incase you visit Dubai just ask for grand mercure hotel next to airport. Experience the best service from Janak from Nepal and Nyoman a wonderful young lady with the big smile.
Thanks Grand Mercure for wonderful memorable hospitality. I will definitely visit in November. Thanks
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Audrey
Audrey
Visited in april 2024
Je ne recommande pas l’hôtel
L’accueil est honteux , aucune explication . Il nous a donné la clé et basta ..il faut aller chercher le voiturier pour qu il prenne la voiture .
Le seul point positif c est qu il est à côté de l aéroport mais ce n est pas le seul
Les salles de bain sont affreuses ..
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Eduardo D.
Eduardo D.
Visited in april 2024
Thank you Chef Ram for your lovely breakfast and hospitality
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Mahadi H.
Mahadi H.
Visited in april 2024
Nice place to stay staff is very kind and helping especially from concierge bilal and usman they always helped us Whenever we want. Highly recommended
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Shahid A.
Shahid A.
Visited in april 2024
It's nice hotel rooftop pool amazing
Thanks to Bilal he is very helpful
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Amjad A.
Amjad A.
Visited in april 2024
Stay was awesome nice and quiet location,rooms were so nice staff was so cooperative especially Bilal he always helped wherever we want
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Ranjith G.
Ranjith G.
Visited in april 2024
Very good Edwin thank for helping
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Imran R.
Imran R.
Visited in april 2024
Thanks to zakariyae he is so gentle and helpful and hajer was so kind from front office
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N R.
N R.
Visited in april 2024
Nice looking the lobby and the concierge team excellent,my room very clean and will be very happy to visit again thanks Derrick for your paticipation see you soon
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WASEEM L.
WASEEM L.
Visited in april 2024
Nice hotel thanks to the concierge team for service, Derrick
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n j.
n j.
Visited in april 2024
Thank you for Roman and saman for clean my room
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Muhammed A.
Muhammed A.
Visited in april 2024
Good Derick ,very nice beautiful place to stay the hotel was very nice and clean ???? thanks for the service and hajer from front office
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Karim
Karim
Visited in april 2024
Mijn verblijf in het Mercure hotel was verre van wat ik had verwacht van een 5-sterren accommodatie. De ontvangst was teleurstellend en liet veel te wensen over. Het ontbijt was ondermaats, met een beperkte selectie aan vers fruit zoals meloen, rode appelsien en bittere ananas. De bediening was verre van wat je zou verwachten in een 5-sterrenhotel, eerder op het niveau van een 2-sterren ervaring.

De kwaliteit van de koffie was teleurstellend en de service tijdens het ontbijt en bij het zwembad was matig. Zelfs bij het zwembad werden drankjes traag geserveerd en de bar was gesloten. De redder leek meer bezig te zijn met zijn telefoon dan met het coördineren van de activiteiten. Na 01:00 uur was er geen valet parking beschikbaar en moesten gasten zelf hun auto parkeren.

Er ontbrak duidelijk leiderschap in het hotel, aangezien water in de kamer niet automatisch werd bijgevuld en ik telkens de receptie moest bellen om dit te regelen. Al met al voelde ik me misleid en teleurgesteld. Ik zal in de toekomst zeker geen Mercure hotel meer boeken.

Zijn geld totaal niet waard
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salim l.
salim l.
Visited in april 2024
Merci Adam
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خالد
خالد
Visited in april 2024
Thank you so much mr adham for good service
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Aahaan P.
Aahaan P.
Visited in april 2024
Thank you for housekeeping for cleaning my room I so very happy stay here I will record for you guys stay here special for mr roman and samjana
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Rabi A.
Rabi A.
Visited in april 2024
I wanted to take a moment to express my sincere appreciation for the outstanding service provided by the housekeeping team during my recent stay at Grand Mercure.

Throughout my stay, the housekeeping team Ms. Mary consistently ensured that my room was kept in impeccable condition. Their promptness in replacing towels and toiletries, thorough vacuuming of the floors, and meticulous dusting of all surfaces truly impressed me.and amenities were arranged in an orderly fashion, which added an extra touch of comfort to my stay.

I look forward to returning to Grand Mercure in the future and experiencing the same level of hospitality once again.
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Muhammad A.
Muhammad A.
Visited in april 2024
Nice friendly stay thanks Derick , Collins and Mohammad for help
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Ahlaam A.
Ahlaam A.
Visited in april 2024
AC not strong enough. Slow service to fix it
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GRAND MERCURE DUBAI AIRPORT HOTEL * * * *

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Carte de l'emplacement de l'établissement
Garhoud, 61, B Street
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+971 4 525 0000
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