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Opinions THE PALACE DOWNTOWN Dubaï City
Members' reviews on THE PALACE DOWNTOWN
4.5/5
25 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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We was infront of palace downtown fountain area .There was a transgaurd security gaurd named HASSAN from sudan ..he was really really rude . came up with very bad attitude to stop us for taking photos there .. the worst behaviour ever we suffered and in the end we had to call up a police for him for that issue .. shame on that kind of security people from @transguard group .
ドバイモールまでも歩いていけ、部屋からは噴水ショーをみることができます。
ホテルのスタッフもフレンドリーで
滞在は心地よかったです。
朝食時には、自分の椅子をキープする控えめな訪問客に出会いました。
Well…it was far away from that. Actually, it was far away from acceptable.
Nobody on the reservation warned us that they would change times and other things because of the Ramadan (all the other hotels we checked do).
The room just feels outdated.
They try to push a car that costs 3 times as much as a regular taxi every time you leave the hotel.
But nothing beats the horrible attention from the staff. We have experienced a terrible disappointment at the pool.
With staff telling us to leave one part of the pool because they were assembling tables for the Ramadan Iftar. But worse than that, was a family doing an absurd noise (including using speakers on the pool!!! Absurd!!!) and they weren’t doing nothing!!! I had to go to the General Manager upstairs to complain so they’d do anything. What succeeded I won’t even bother telling (already had a discussion with Yousef, the Manager, and Ahmad, the security staff).
If I could give zero stars, I would.
The only thing that’s good there is the view.
Att.,
Daniel
Each morning, I was greeted with an extensive array of food options for breakfast, catering to every palate and preference. The culinary experience was a delightful start to my day.
The terrace offered an unparalleled view of the Dubai Fountain, a spectacle that added a touch of tranquility to my evenings. It was a privilege to witness such grandeur from the comfort of the hotel.
The hotel's location is perfect for those who appreciate the convenience of walking to nearby attractions. Its proximity to the heart of the area made my stay both efficient and enjoyable.
The staff's professionalism stood out remarkably. Their attentive and courteous service ensured a seamless experience throughout my visit.
Final words, the Palace Downtown Dubai is more than just a hotel; it's a sanctuary that offers peace, beauty, and impeccable service. Whether you're visiting for business or leisure, this hotel promises an experience that will linger in your memory long after you've departed.
This is the perfect place. You can relax and enjoy the ambiance of the place. This staff, Edison i believe, such an accomodating person.
We had a sumptuous meal.
It's an oasis.
Highly recommended.
A great Diplomatic Suite - a quite large 2 rooms with a great bonus - the air condition was also quite. We really appreciated it during those 9 nights. We had a good night´s sleep every night, peacefully without any noise disturbance. Breakfast with excellent offer and staff. We really enjoyned the hotel pool. Relaxing and swimming in the pool with a view of the Burj Khalifa is breathtaking. The guys who took care of the pool /Furba, Binut, Nicolas/ and the staff /Mr. Larry and his boys/ - thank you for your great work and your attention. We really felt great with you. I have to appreciate that there was still order in the pool and by the pool, even with regard to the guests - thanks to the pool staff.
Sophia from the reception made us very happy. A beautiful bouquet of high quality roses and a decoration on the bed awaited the my wife on her birthday in the room.
Well equiped fitness, great food by the pool. Still a sufficient amount of water available.
Top location - with a view and within walking distance of Burj Khalifa, The Fountains, Dubai Mall, promenades.
All staff at the hotel are professional and courteous. For all 10 days, our great satisfaction.
Dear Palace Downtown team, thank you for a great stay with TOP services and your friendly approach! We remember you very fondly and look forward to seeing you again!
المكان قديم جدا ويجيب الغلقه مافي اي اهتمام للتجديد
الجاكوزي مكتوم وصغير حق شخص واحد
طريقة الحمام المغربي عندهم متعبه كل شوي لازم اطلع من الغرفه اروح للبخار والا للشاور
عموما لا انصح به ابدا ودبي مليانه افضل منه بنفس السعر او اقل