FOSSHOTEL GLACIER LAGOON * * * *
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2024
Recommended
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2024
In harmony with nature, the hotel is surrounded by majestic mountains. Opened in June 2016, the Fosshotel Glacier Lagoon is a four star hotel located in Hnappavellir, a popular climbing area. The location is perfect for nature lovers, because it is just between Skaftafell and Jökulsárlón Glacier Lagoon, two of Iceland's most spectacular natural attractions; a paradise for hikers. The hotel restaurant can also be a good stopover for lunch.
Did you know? This review was written by our professional authors.
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Members' reviews on FOSSHOTEL GLACIER LAGOON
4.3/5
77 reviews
Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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The staff here needs work. Front desk staff took forever to check us in. There were two employees at the desk, only one of which had a customer. The second did his absolute best not to make eye contact with us. We waited at least 10 minutes to talk to someone. Restaurant staff was hit or miss. Bar staff was great. Restaurant staff seemed very unorganized and had a hard time keeping up with dinner.
The breakfast buffet is a disaster. The way they have it configured is WAY too small for the amount of people staying there. Be prepared to throw some elbows at breakfast time with both customers and staff.
Positif : chambres modernes, personnel féminin toujours sympathique, bonne nourriture
Négatif : lits beaucoup trop mous (mal de dos dès la première nuit), nourriture incroyablement chère (malheureusement il n'y a rien d'autre en moins d'une heure), le personnel s'ennuie, surtout au petit-déjeuner, et donne l'impression d'être là. un fardeau.
Le dernier point en particulier est absolument indigne d'un hôtel aussi cher dans cette catégorie d'étoiles. Vous commencez la journée avec un mauvais pressentiment.
L'emplacement est correct si vous voulez explorer la campagne, mais il n'y a nulle part où manger/faire du shopping.
De plus, les nuits se terminent en fait tôt, à 7 heures du matin, car c'est à ce moment-là que tous les invités se précipitent pour prendre le petit-déjeuner et laissent les portes se fermer, vous obligeant à tomber du lit. De toute façon, l'hôtel n'est réservé que comme un "hôtel de transit". très peu y séjournent plus d'une nuit. Il y a donc un va-et-vient constant ici.
Conclusion : nous ne reviendrons pas.
Nous sommes désolés d'apprendre que vous avez été déçu de votre séjour parmi nous, mais merci d'avoir pris le temps de nous donner votre avis sur la façon dont nous pouvons faire mieux.
Nous espérons que vous avez passé un merveilleux séjour en Islande !
Cordialement
Alina Bienne
Responsable de la réception
Fosshotel Glacier Lagon