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Opinions HÔTEL CASTEL JEANSON Aÿ-Champagne

Members' reviews on HÔTEL CASTEL JEANSON

4.2/5
5 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in june 2023
Sympa simple convivial
Visited in june 2023
Another lovely visit with friends. The rooms are good with wide, quite firm beds. Service was very good with friendly staff and a good breakfast (no hot food, but high quality). Pool was chilly, but refreshing. A stay includes a free visit to Champagne Goutorbe who own the hotel and that is a must!
Visited in may 2023
Hôtel agréable. Très calme !
Chambre confortable.
Visited in may 2023
Lovely hotel in the heart of Ay. Fantastic hosts in a beautiful building. A gem for anyone spending time in this beautiful region. Recommended
Visited in october 2022
Une propriétaire désagréable qui m’insulte à moitié au téléphone.
J’ai essayé d’annuler qq jours auparavant mais mon annulation n’a pas été prise en compte. La veille on m’annonce qu’un compromis va être trouvé, le lendemain qu’ils ne peuvent rien pour moi, le tout en me raccrochant quasiment au nez.
Non seulement l’établissement a refusé de l’accommoder mais surtout les trois personnes que j’ai eues au téléphone pour expliquer ma situation étaient très agressives.
Passez votre chemin, personnes uniquement motivées par l’idée de vendre plutôt que de satisfaire leurs consommateurs, il y a des chambres d’hôtes bcp plus accueillantes et douces, qui cherchent la satisfaction de leurs clients avant de compter leur caisse.
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