GRAND HÔTEL DES TEMPLIERS * * * *
Grand Hotel offering stylish rooms at the gateway to the old historic centre of Reims.
Close to the champagne houses and the cathedral, the Grand Hôtel des Templiers is the discreet and cosy charm of a 19th century private mansion with a neo-Gothic atmosphere. Ceilings and staircase decorated with carved woodwork, as well as stylish rooms, equipped with marble bathrooms. There is also a free heated swimming pool, hammam and sauna. A little away from the hustle and bustle of the city centre in the Saint-André district, it is located at the gates of the old historic centre of Reims, a few blocks from the Place du Forum.
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Members' reviews on GRAND HÔTEL DES TEMPLIERS
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
(By walk 10-15min the church)
Nice place! Good hospitality
Super kind! Everything is perfect
Thanks
We stayed in this hotel for one night. The bed was quite literally full of baby cockroaches - they must have hatched in the bed very recently because it was disgusting with bugs in the sheets and pillows.
When we went downstairs to change the room, there was no one at the desk to help us. So we did not sleep a wink. When we spoke to the reception the next morning, the receptionist told us that was what we could expect from a four star - totally not true as all our other four stars had reception available at night.
The receptionist said they would comp us the room after some haggling and we showed them the attached pictures. However she then went behind our backs and tried to charge our friends who were traveling with us for the room they just comped us.
When we confronted the receptionist about trying to charge our friends for the room, she was incredibly rude and even confirmed to our faces that she tried to charge them for our room. She never once apologized or offered a solution for the bug infestation, our sleepless night, and she was rude and dismissive, as if this whole situation were our fault.
It was honestly the worst hotel experience I’ve ever had, just shockingly bad.
un accueil chaleureux à la réception.
le petit déjeuner , également très souriante la dame qui nous servait. ce dernier était copieux et très frais.
les chambres , spacieuse et literie excellente.
et très propres.
et parking sécurisé.
Parking dans la cour privée payant.
L'hôtel est bien situé.