Advertising
Opinions LE RELAIS DE LA MALMAISON Rueil-Malmaison
Members' reviews on LE RELAIS DE LA MALMAISON
4.3/5
22 reviews
Quality/Price ratio
Kitchen quality
Originality
Frame/Ambiance
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
LE RELAIS DE LA MALMAISON
Closed
- Open to 10h00
Opening hours
Monday
10:00 - 19:00
Tuesday
10:00 - 19:00
Wednesday
10:00 - 19:00
Thursday
10:00 - 19:00
Friday
10:00 - 19:00
Saturday
10:00 - 19:00
Sunday
10:00 - 19:00
The best at Rueil-Malmaison and around
Advertising
Personnel adorable et aux petits soins
Le cadre est particulièrement agréable.
Nous avons passé un très bon moment.
Je regrette cependant que la carte proposée ne soit pas celle qui figure sur le site de The For k, le choix des plats était pour moi important ayant un invité qui a des problèmes alimentaires, le personnel a cependant fait le maximum pour nous satidfaire
Plutôt orienté séminaire mais ouvert à tous,
Belle carte et menu raisonnable.
Belle terrasse aux tables espacées mais aussi belle salle et bar sympa.
Agneau parfait côté cuisson, demi de rouge à prix doux.
Bonne adresse en somme.
Personnel très agréable et bon rapport qualité prix.
Nous revenons toujours avec grand plaisir dans cet établissement.
Merci de faire la mise à jour des menus proposes
Donc repas agréable mais inutile de se déplacer aussi lol pour un déjeuner classique
Merci à tous, une belle adresse à faire découvrir -- Au Plaisir de revenir
Mention.speciale à la serveuse, très sympathique !
We had to cancel our reservation last minute (due to Covid contact). Apparently, it didn’t work as we were debited. We first contacted the hotel by email, but as the dialogue was not successful, we called. In the begining, the lady told us she will ask her superior and call us back, which she did not do. So we called back several times, she finally told us that nothing can be done to compensate the inconveniences. Yet, we offered to get a credit note and be committed to buy other services. This offer would have been good for both of us, as we could have been able to still enjoy a stay at the hotel and for them it could have been the occasion to get a support in those hard times as we would have spent more money as planned.
But this person didn’t want to hear anything so we asked to speak to the hotel management. They were not available at that time so they proposed to call us back. Again, broken promises… So we called back and finally succeeded in having the hotel management.
The lady was so rude and unpleasant that she hang up on us telling that she can’t do anything for us, and if we were not happy, it was the same for them, they absolutely didn’t care ! What a nice state of mind for a 4* hotel… !!
To sum up, after many calls and emails, they offer no solutions, their attitude was not professional and dishonest : too bad for us, good for them, they can keep the money for a service they have not honoured !
Given the fact that they are rude with their clients, and are obviously only interested in their money, we can’t even imagine how the other services would have been… So we want to warn you about this hotel if you want to avoid such an awfull experience !