HÔTEL NORD ET CHAMPAGNE * *
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Hotel with functional rooms including those overlooking the flowered inner garden.
What a pleasure to take his bread with and his coffee in the flowered interior garden, very quiet and on which the rooms opened. The lounge at the entrance is just as welcoming with its velvet armchairs and little tambours seats. The newly refurbished breakfast room is reminiscent of a modernised Parisian bistro, adding to the charm of the places. The rooms are small and functional, those facing the garden are the most pleasant. On the other hand, the bathrooms would need a little shot…
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Liked · Staff was nice. Clean rooms
Disliked · While the location was ok and in walking distance to Sacre Coeur, we had to find another hotel the next day due to mold in the rooms. The ceiling of the shower was covered in black mold. We asked for another room. We were still able to smell the mold but it was less visible. Our children had there own room and did also complain about the smell coming from the bathroom. We decided to give it a try and stay one night. Waking up in sweat with headache, feeling dizzy and nauseous. It was impossible to stay another night. Apparently, this is a well known issue in the old hotels in Paris which have not been properly renovated, as we have been told from a resident. We asked for a refund for the remaining 3 nights for which we had to find another accommodation (during high season). No success. The hotel manager says he would have given us another room to solve the problem but we have already seen 3 rooms, which all had the same mold problem. The staff was nice and tried to help but how can this problem be solved!? Until today the manager has not paid us a refund. We hate giving bad reviews and I would not have mentioned their mold issue if they would have paid us the refund, but offering moldy rooms and then not caring about your guests health or refund..?! We took pictures from the mold in the 2nd room and kids room, unfortunately we missed to take a picture of the black ceiling of the shower in the first room. It was covered in black mold, not just a corner issue.