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Opinions HÔTEL B SQUARE Paris
Members' reviews on HÔTEL B SQUARE
4/5
23 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
La chambre manquait de charme mais était fonctionnelle et propre.
Petit déjeuner pas terrible, produits limités et qualité moyenne
I love the location. It's away from all the main attractions and more in with the locals. It's about a 20-minute walk to Sacré-Cœur.
Les chambres sont petites et
la salle de bain encore plus.
L'écran de télé a une taille très confortable.
Je recommande
Service d'accueil parfait
Dear B Square Management Team,
I am writing to bring to your attention to an issue that I encountered with my reservation at your hotel. I made a booking for a room at your property for the dates 28th of May to 31st of May. Unfortunately, due to an error on my part, I cancelled the reservation by mistake.
I have informed your property with submitting death certificates of my grandfather in which your representative was very un empathetic about the case which was very shocking and disappointing to me. I would highly appreciate a bit of flexibility from your side specially with the offered solutions that are of zero losses to your hotel.
Literally (five minutes) after this error occured, I contacted your hotel to reconfirm the reservation. To my surprise, I was informed by the receptionist that the booking had been cancelled, and the property was refusing to refund my money or reconfirm the reservation. Despite my requests, the receptionist did not want to solve the issue and did not allow me to speak to any manager.
Therefore I would highly appreciate your assistance on such matter. I have offered your representative at the reception two options to resolve this issue by refunding the amount or to reconfirm the booking.
As it greatly saddens me to be dealing with this inconvenience during such hardship that my family and I are going through and I am sure such a reputable hotel as yourself can show some understanding to the situation and offer me any solution.
Thank you,
M.Younes
Room is not big but has reasonable price.
Good restaurant is close to the hotel.
Nous avons été volé dans cet hotel et la gestion de cet événement est juste catastrophique.
A notre retour dans notre chambre nous nous sommes trouvé nez à nez avec un inconnu dans notre chambre. prétextant une erreur, il s'est enfuit avec notre iPad. Nous étions sous le choc.
Il a fallu 3 relances à la direction pour avoir un retour de leur part une semaine plus tard. 3 semaines plus tard nous n'avons toujours aucunes explication sur comment un individu a réussi à s'introduire dans notre chambre avec une clé et aucun contact avec l'assurance qui doit soit disant nous rembourser.
Cerise sur le gateau on entend tout dans les chambres. L'insonorisation est inexistante. Les photos sont belles mais la réalité ne l'est pas !