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Opinions LE ROCH HÔTEL & SPA Paris
Members' reviews on LE ROCH HÔTEL & SPA
4.6/5
97 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in february 2020
Value for money
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Used champagne bottle in refrig for two days. Coffee cups not replaced. Cleaning staff left spray bottle in bathroom.
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Visited in january 2020
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Hôtel bien placé déco très sympa merci pour votre réactivité suite au petit pb à notre arrivée ds la chambre, merci pour le surclassement et la surprise ds la chambre . Dommage pour le resto fermé lors de notre séjour , car nous avion réservé en espérant y manger de nouveau . lors d’un d’un passage à Paris nous avions testé le restaurant et avions bcp apprécié la cuisine super bonne
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Visited in january 2020
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We really liked our (short) stay with you. The room was very beautiful. the double shower is a cool feature. The one element that I feel you really need to fix is that there are no USB charger plugs next to the bed sides and even normal electric plugs are hard to reach. This is something you should urgently fix - especially as it's not a big effort. For a hotel in your price range this is absolutely required.
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Visited in january 2020
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The price for the small rooms is very high if you have a bussines trip and you are not using Spa and Pool
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Visited in january 2020
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Lovely design, color and positive with humor; Staff all very lovely. Breakfast great. Bed and shower great. Room was too dark to operate the safe or change the heating or figure out how the coffee machine works (so that having to use a cell phone flashlight is strange in a luxury hotel). The bathroom was rather cold and I could imagine floor heating to be appropriate for the price category. The occasional tourist can have a great time, but I had too much luggage for the room size. Spa nice, but the waterfall makes a huge noise so it is difficult to get into a zen peace there.
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Visited in december 2019
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Une équipe aux petits soins : merci !
Visited in december 2019
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The front desk, servers and staff overall were very accommodating at all times.
Very helpful with information and surrounding area. Would certainly return to this quiet
location again. We did not have dinner at the Restaurant, but breakfast was more than adequate.
Very helpful with information and surrounding area. Would certainly return to this quiet
location again. We did not have dinner at the Restaurant, but breakfast was more than adequate.
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Visited in december 2019
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Hotel de qualité à deux pas du Louvre. Une belle ambiance dans une décoration magnifique.
Visited in november 2019
Cleanliness
Wonderful hotel, supreme service, delicious cocktails at the bar!
We'd love to have the recipe for the Vivat Hypopta Agavis, we fell in love with that drink on our first night, but several other nights the bar was out of mezcal.
We'd love to have the recipe for the Vivat Hypopta Agavis, we fell in love with that drink on our first night, but several other nights the bar was out of mezcal.
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Visited in december 2019
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Un endroit chaleureux avec un personnel exceptionnellement et sincèrement chaleureux ce qui accentue le confort et le bien être
Merci à tous
Merci à tous
Visited in november 2019
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Hôtel "cocon", où l'on se sent comme à la maison, grâce à la décoration, au mobilier et aux objets décoratifs choisis - félicitations à Sarah Lavoine qui impose un aménagement coloré, graphique, aux matières soyeuses, avec beaucoup de personnalité - et grâce aussi à l'ensemble du personnel très professionnel, attentionné et décontracté. Le restaurant n'est pas en reste avec une carte attrayante et variée et des plats délicieux. Enfin, l'hôtel est idéalement placé: à découvrir pour mieux y revenir.
Visited in november 2019
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Très satisfait
Visited in november 2019
Tutto perfetto, tranne la temperatura dell'acqua della piscina che era fredda. A mio avviso è abbastanza grave.
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Visited in november 2019
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Friendly Manager. Nice interiors. Great facilities.
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Visited in november 2019
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non, désolé mais vous n’êtes pas à la hauteur d'un 5 étoiles.
L’hôtel est beau , les chambres sont belles, mais en rapport avec le tarif.
le probleme, c'est le personnel, complètement aux fraises est pas du tout en rapport avec le standing affiché.
au restaurant c'est la catastrophe. pas grand choses à se mettre sous la dent. 1 dessert..1 fruit , pas de suggestion et les "je ne sais pas je vais me renseigner " des serveurs sont ce qu'ont entends durant le repas. A ce niveau la on engage un "maître d’hôtel" qui gére la salle et son équipe .
Service en chambre inexistant, puisque la chambre n'est même pas préparé avant le coucher..ce qui est une caractéristiques des 5 étoiles.
Le petit déjeuner en chambres est une blague, 1 fromage blanc, une minuscule corbeilles de viennoiseries..la personne, agréable, qui l'a préparé n’était pas du tout au courant de ce qu'il devait faire.
Et pour finir en beauté..10 balles de sachets de bonbons facturé, alors qu'au vu de leur disposition je les pensais à discrétion .
Mais bon...à l’image de votre hôtel. Aucune classe! une de me pires expérience hôtelière...j'ai fait pas mal de 4 et 5 étoiles , et au niveau du service vous n’êtes pas au niveau d'un 3. J'ai voulu changer..mal m'en a pris.
je n'y retournerai jamais . Piège a touriste. tres déçu
L’hôtel est beau , les chambres sont belles, mais en rapport avec le tarif.
le probleme, c'est le personnel, complètement aux fraises est pas du tout en rapport avec le standing affiché.
au restaurant c'est la catastrophe. pas grand choses à se mettre sous la dent. 1 dessert..1 fruit , pas de suggestion et les "je ne sais pas je vais me renseigner " des serveurs sont ce qu'ont entends durant le repas. A ce niveau la on engage un "maître d’hôtel" qui gére la salle et son équipe .
Service en chambre inexistant, puisque la chambre n'est même pas préparé avant le coucher..ce qui est une caractéristiques des 5 étoiles.
Le petit déjeuner en chambres est une blague, 1 fromage blanc, une minuscule corbeilles de viennoiseries..la personne, agréable, qui l'a préparé n’était pas du tout au courant de ce qu'il devait faire.
Et pour finir en beauté..10 balles de sachets de bonbons facturé, alors qu'au vu de leur disposition je les pensais à discrétion .
Mais bon...à l’image de votre hôtel. Aucune classe! une de me pires expérience hôtelière...j'ai fait pas mal de 4 et 5 étoiles , et au niveau du service vous n’êtes pas au niveau d'un 3. J'ai voulu changer..mal m'en a pris.
je n'y retournerai jamais . Piège a touriste. tres déçu
Visited in november 2019
Value for money
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Love all the staff. Everyone has been polite and helpful! I will be back!
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Visited in november 2019
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Trop cher pour ce service - déjeuner service mal et lent -
Visited in november 2019
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Wonderful stay for a wedding. The staff was incredibly kind and helpful. Best guest experience we’ve had in our trips to Paris. Highly recommend.
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Visited in november 2019
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The. Staff was amazing!! Each and every one!
One small thing missing...a light on the vanity!!
One small thing missing...a light on the vanity!!
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Visited in october 2019
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Nous avons passé un excellent séjour et le personnel au petit soin. Merci
Visited in october 2019
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The front desk staff and concierge were outstanding,
We would like to specially mentioned two concierges, Kevin and Salim. All of our queries and bookings were made as requested, even before our arrival. Please thank them on our behave.
The restaurant staff during breakfast was correct but sometimes times there was no one around and some times there was someone around but not paying attention to the clients. Also, the fruit selection was poor.
We would like to specially mentioned two concierges, Kevin and Salim. All of our queries and bookings were made as requested, even before our arrival. Please thank them on our behave.
The restaurant staff during breakfast was correct but sometimes times there was no one around and some times there was someone around but not paying attention to the clients. Also, the fruit selection was poor.
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Visited in october 2019
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Wonderful, if brief, stay.
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Visited in october 2019
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Hooks for Robes and coats would be really useful, and a better towel rail to dry towels on.
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Visited in october 2019
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A stylish, welcoming hotel. Very conveniently located in a nice, quiet street.
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Visited in october 2019
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Absolutely wonderful! I can’t wait to come back. Fred and all of the team at the desk were so lovely. Dinner was delicious and room service via the tablet very easy to use. Thank you for making this a perfect experience.
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Visited in october 2019
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The main suggestion is to work on the noise from the morning deliveries. We also found the food ordering on the tablet to be confusing and too many clicks through to look at the menu so therefore very time consuming - perhaps have one page with all of the menu then enable add to cart.
Overall we loved the hotel - the team and facilities are great but sleep was impacted and we had to change some of our plans as we were too tired do them.
Overall we loved the hotel - the team and facilities are great but sleep was impacted and we had to change some of our plans as we were too tired do them.
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Visited in september 2019
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Roman did a fantastic job at dinner!
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LE ROCH HÔTEL & SPA * * * * *
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28 rue Saint Roch,
75001Paris,
France
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Nice welcoming chocolates and champagne at our room.