GEORGETTE HÔTEL RESTAURANT * * *
Hotel
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Members' reviews on GEORGETTE HÔTEL RESTAURANT
4.1/5
21 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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While the initial check-in exhibited courtesy from the staff, the true extent of our ordeal unfolded when we went down for breakfast the following morning. The receptionist, in an unprofessional display, not only rebuked us for the room reservation but treated us with undue harshness, denying us access to the breakfast service. The lady persistently shouted at us while I tried to retrieve my booking details from the Expedia app. Her behavior left no room for doubt that our presence was not welcomed at the hotel. This incident left our son in a state of shock and wanting to leave the hotel immediately. As we had no other place to go, we were reluctantly compelled to endure an additional night at the hotel.
The persistent and deliberate efforts by the front desk host to make our stay inhospitable were wholly unexpected and sharply deviated from the industry's standard of professional conduct. This unprecedented experience cast a shadow over an otherwise delightful trip to France and Switzerland. The front desk lady’s discourteous behavior falls egregiously short of the expected standards of a four-star establishment, tarnishing both the product and service reputation. It’s baffling that this is rated as a four-star hotel as it is a mediocre establishment at best. Tiny rooms, TVs from the 90’s, remote not working and kettle to boil water to make instant coffee. Pair this with an extremely rude host – not a four-star experience.
PS – Dear hotel management, we did not travel all the way from the US to get abused by you. Please treat your guests with respect.