HOTEL CHATEAU FRONTENAC * * * *
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Members' reviews on HOTEL CHATEAU FRONTENAC
4.6/5
196 reviews
Value for money
Cleanliness
Setting / ambience
Service
Location
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in may 2019
Value for money
Location
Cleanliness
Setting / ambience
Service
Staff was friendly and helpful. The room was confortable and clean. Good location.
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Visited in april 2019
Value for money
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Cleanliness
Setting / ambience
Service
Classic room should be described as basic room. Arrived for 2 nights stay for our special anniversary weekend , very, very, very dissapointed to be placed in a dingy room with no view, overlooking the extractor pipes and wall! We asked at reception for an upgrade, the young man on the desk we felt was very rude and refused a upgade saying we got what we asked for a "classic room" we felt very embarrassed and humiliated and this spoilt our stay. Certainly something could have been done to lesson our disappointment, also breakfast room on Monday morning was a farce with waiters running accross the room as not enough staff.
Also the bath in our room could not be filled with water as the plug did not work. (the water kept running away) and no shower cap for my wife> ( small thing to point out , but important if you don't want to get your hair wet) so could not use shower either!!
To sum up our stay this time very, very disappointing. We had stayed at this hotel in year 2006 and it was lovely, how things have changed.
Also the bath in our room could not be filled with water as the plug did not work. (the water kept running away) and no shower cap for my wife> ( small thing to point out , but important if you don't want to get your hair wet) so could not use shower either!!
To sum up our stay this time very, very disappointing. We had stayed at this hotel in year 2006 and it was lovely, how things have changed.
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Visited in april 2019
Value for money
Location
Cleanliness
Setting / ambience
Service
The front desk and concierge were so helpful and friendly. We will definitely stay here again.
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Visited in march 2019
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Cleanliness
Setting / ambience
Service
Very nice stay with great service. Great location.
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Hôtel de taille humaine
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