Results Hotel Paris

BEST WESTERN PREMIER OPERA LIÈGE * * * * *

Hotel €€€
4/5
13 review

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9, rue de Liège, 75009Paris, France
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2024
Recommended
2024

The hotel has a stone and glass facade with a contemporary, uncluttered look and soundproofed rooms.

This hotel was formerly the head office of the French Rugby Federation. It opened in November 2015 after extensive restructuring work. Behind its stone and glass facade, it now reveals a contemporary and refined universe. All the rooms are perfectly soundproofed and brightened up by parquet floors. They are also equipped with an iPod™ dock and a coffee machine.

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Members' reviews on BEST WESTERN PREMIER OPERA LIÈGE

4/5
13 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in february 2024
Accueil chaleureux, service impeccable. Chambre parfaite. Un personnel toujours serviable. Merci pour ce week-end.
Visited in february 2024
Très bel hôtel, à côté du métro. Nous avons passé un très agréable week-end à l’occasion d’un anniversaire. Le personnel est accueillant, chaleureux et aux petits soins. Le petit déjeuner est copieux et délicieux. Nous avions une chambre duplex idéale avec des enfants, très propre et la literie très confortable. Expérience à renouveler ☺️
Visited in january 2024
Perfect location for my needs, rooms are a little small but no smaller than others on Paris.
Visited in january 2024
Dear representative of the hotel. This is Mishanina Marina, I left a review below about your poor customer orientation for my booking from January 19 to January 21, 2024, number 411213715. I am writing you a new review based on your response to my previous review.
Dear representative of the hotel, I have read your answer, I hasten to assure you that, taking into account the circumstances related to the weather, I have every right to receive a refund for canceling a reservation at your hotel, since the arrival was not my fault, the supplier through whom I made the reservation contacted you several times, to which you are categorically they refused to refund the funds and cancel the reservation, unfortunately, this is only your decision, not my bank or supplier, do not shift responsibility. you could contact me at any time, all my contacts were available in the app and also my representative called you directly, you refused to talk to her. it's bad that in the response to my review you do not specify all the details, but write a standard response.
it is important for me to talk about this situation publicly and that you continue to respond in a standard way, refusing to resolve the issue, so that the guests who come to you do not suffer losses from your bad loyalty.
Visited in january 2024
Ужасная клиентоориентированность у отеля, забронировали номер с 19 по 21 января, к сожалению, наш аэропорт закрылся в связи с погодными условиями, и все рейсы в том числе и наш были отменены, улететь физически не было возможности, мы написали поставщику, через которого бронировали отель и напрямую отелю с просьбой аннулировать бронирование или перенести даты брони, приложив все официальные документы об отменах рейса и не возможности добраться до Парижа с просьбой войти в положение, поскольку это не наша вина, а форс-мажорные обстоятельства. К сожалению, отель в категорической форме отказался делать возврат и сдвигать бронь. Первый раз сталкиваемся с таким отношением к посетителям. Хотя много путешествуем по Европе. Не рекомендуем данные отель в виду очень низкой лояльности к клиентам. Поставщику, через которого делали бронь отелем в отмене брони без удержания было также отказано.

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