HÔTEL PEYRIS OPÉRA * * *
Hotel near the Opera Garnier and the department stores where the decoration of the rooms is colorful and contemporary.
The hotel is located in the immediate vicinity of the Opéra Garnier, the Grands Boulevards and the main stores (Spring, Galeries Haussmann), cinemas (Grand Rex), theatres (Folies Bergère), the Grévin museum and the famous sales hall Drouot. Ideal for a tourist stay in Paris… The decoration of the rooms is contemporary and colourful while the breakfast room retains its old style with its beautiful cream painted woodwork. The lounge is a airs of boudoir where a few more contemporary features bring a perfect blend of modernity.
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Members' reviews on HÔTEL PEYRIS OPÉRA
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
What compounded the issue was the hotel staff’s response. While they did offer a perfunctory apology, their lackadaisical attitude was startling. Suggesting that I should email their management instead of taking immediate, substantive action to address such a grievous oversight shows a lack of responsibility and customer care. This incident, along with their inadequate response, has completely marred my experience. I strongly recommend others to reconsider staying here if cleanliness and effective customer service are important to you.
Je suis absolument consterné par mon récent séjour à Hotel Petrie Opera. Ce qui était censé être une charmante escapade parisienne s’est rapidement transformé en cauchemar. À ma grande horreur, j’ai découvert un préservatif usagé et incrusté sous le drap de mon lit. Ce niveau d’insalubrité est non seulement inacceptable, mais soulève également de sérieuses questions quant aux normes d’hygiène de l’hôtel et à ses protocoles de nettoyage des chambres.
Ce qui a aggravé la situation, c’est la réaction du personnel de l’hôtel. Bien qu’ils aient offert des excuses de pure forme, leur attitude nonchalante était choquante. Me suggérer d’envoyer un courriel à leur direction au lieu de prendre des mesures immédiates et substantielles pour remédier à une telle négligence montre un manque de responsabilité et de souci du client. Cet incident, ainsi que leur réponse inadéquate, ont complètement gâché mon expérience. Je recommande fortement aux autres de reconsidérer leur séjour ici si la propreté et un service client efficace sont importants pour vous.
First of all we would like to apologize for this incident beyond our control, after investigation with the housekeeper, it turns out that this object was not in the sheets but in the clean and ironed duvet put in place and received from the laundry on the same day of your arrival, the object was not detected during the replacement of the linen. As a follow-up to this, we contacted our linen supplier directly to express our dissatisfaction, because this incident should never have happened. As for our staff, they have always been professional, courteous and respectful of our customers. I regret that this moment has left a bitter taste in your mouth and sincerely hope that your next visit will live up to the experience we want our customers to have.
Best Regards, The Management.
Merci infiniment d'avoir partagé avec nous ces commentaires élogieux !
Nous nous réjouissons de lire que le service de l'ensemble de nos équipes vous ait apporté si grande satisfaction.
Oui, "Vivement la prochaine fois!" Nous vous attendons avec grand plaisir.
Sincèrement,
La Direction.