CAMPING LE GRANIERS * * *
On nearly 2.5 acres of wooded lawn, Camping de Graniers offers a particularly pleasant environment for nature lovers. Adjacent to the campsite, a wild forest offers an unexpected space of discovery for the whole family! Not forgetting the many possibilities for hiking just a few kilometres from the hotel. Tents, mobile homes, cottages or yurts: Arabelle and Patrick Monod, the owners offer a wide range of accommodation options of which are reserved for the night or a week. You also have a huge pool of 18 meters that is sure to delight children during the summer! A capital of 100 m2 was installed for banquets, wedding aperitif, meal, etc., part of the riding circle "Vidourle à cheval" the campsite welcomes riders from the Camargue to the Cevennes. These circles can also be of interest to hikers and bikers
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Members' reviews on CAMPING LE GRANIERS
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
(Avis d'origine)
I booked a camping spot at Camping de Graniers on 22nd September 2023, only to be met with a series of disappointments and frustrations. The ordeal began when I called the campsite to inquire about the latest possible check-in time. To my surprise, I was informed that arriving past their designated hours was unacceptable, but they assured me that a simple email cancellation would resolve the issue, and my money would be promptly refunded.||This, however, marked the beginning of a seemingly endless saga of broken promises and unfulfilled commitments. Despite following their instructions and canceling the reservation via email, the money was never returned to my account. What ensued was a maddening cycle of futile attempts to communicate with Camping de Graniers.||I made four phone calls, each time being reassured that the issue was being addressed, and the refund would be processed. However, my repeated emails went unanswered, despite the campsite's assurances that they were aware of the situation and would promptly respond. The lack of communication and blatant disregard for customer concerns is unacceptable.||Adding insult to injury, I received an email thanking me for my stay and requesting a review, even though I had canceled my reservation. This not only demonstrated a lack of attention to detail but also highlighted their disinterest in resolving the matter at hand.||The most significant issue here is not just the financial aspect of the unreturned money, but the sheer dishonesty displayed by Camping de Graniers. Their repeated promises, coupled with a complete lack of follow-through, wasted a significant amount of my time and left me thoroughly dissatisfied with their services.||I would strongly caution anyone considering Camping de Graniers to think twice, as my experience exemplifies a profound lack of professionalism, integrity, and customer service on their part.
Cependant, cela a marqué le début d’une saga apparemment sans fin de promesses non tenues et d’engagements non tenus. Bien que j'ai suivi leurs instructions et annulé la réservation par e-mail, l'argent n'a jamais été restitué sur mon compte. S'ensuivit un cycle exaspérant de vaines tentatives de communication avec le Camping de Graniers.
J'ai passé quatre appels téléphoniques, à chaque fois rassuré sur le fait que le problème était résolu et que le remboursement serait traité. Cependant, mes courriels répétés sont restés sans réponse, malgré les assurances du camping selon lesquelles ils étaient au courant de la situation et répondraient rapidement. Le manque de communication et le mépris flagrant des préoccupations des clients sont inacceptables.
Pour couronner le tout, j'ai reçu un e-mail me remerciant pour mon séjour et demandant un avis, même si j'avais annulé ma réservation. Cela démontre non seulement un manque d’attention aux détails, mais met également en évidence leur désintérêt à résoudre le problème en question.
Le problème le plus important ici n’est pas seulement l’aspect financier de l’argent non restitué, mais aussi la pure malhonnêteté affichée par le Camping de Graniers. Leurs promesses répétées, associées à un manque total de suivi, m'ont fait perdre beaucoup de temps et m'ont laissé complètement insatisfait de leurs services.
Je conseille vivement à tous ceux qui envisagent le Camping de Graniers d'y réfléchir à deux fois, car mon expérience illustre un profond manque de professionnalisme, d'intégrité et de service client de leur part.
(Avis d'origine)
I booked a camping spot at Camping de Graniers on 22nd September 2023, only to be met with a series of disappointments and frustrations. The ordeal began when I called the campsite to inquire about the latest possible check-in time. To my surprise, I was informed that arriving past their designated hours was unacceptable, but they assured me that a simple email cancellation would resolve the issue, and my money would be promptly refunded.
This, however, marked the beginning of a seemingly endless saga of broken promises and unfulfilled commitments. Despite following their instructions and canceling the reservation via email, the money was never returned to my account. What ensued was a maddening cycle of futile attempts to communicate with Camping de Graniers.
I made four phone calls, each time being reassured that the issue was being addressed, and the refund would be processed. However, my repeated emails went unanswered, despite the campsite's assurances that they were aware of the situation and would promptly respond. The lack of communication and blatant disregard for customer concerns is unacceptable.
Adding insult to injury, I received an email thanking me for my stay and requesting a review, even though I had canceled my reservation. This not only demonstrated a lack of attention to detail but also highlighted their disinterest in resolving the matter at hand.
The most significant issue here is not just the financial aspect of the unreturned money, but the sheer dishonesty displayed by Camping de Graniers. Their repeated promises, coupled with a complete lack of follow-through, wasted a significant amount of my time and left me thoroughly dissatisfied with their services.
I would strongly caution anyone considering Camping de Graniers to think twice, as my experience exemplifies a profound lack of professionalism, integrity, and customer service on their part.
Un cadre magnifique et dépaysant. Des activités variées pour les enfants.
Nous avons passer un week-end anniversaire exceptionnel en famille. Merci d'avoir participer à la créations d'un de nos plus beaux souvenirs. ????
En espérant que vous avez pensez à enlever la photo
A bientôt
Nabila