SURF PALACE

I would have loved to write something good about the food or drinks, but as other people already stated in their posts, this review is mainly about the service in the restaurant or shall I better say, the non-existent service as we did not get the chance to order any food or drinks!

Waited for more then 15 minutes in an almost empty restaurant, just to be obviously ignored by the complete staff and manager, which had better things to do like randomly moving around the equipment or twiddling their thumbs.

If your restaurants policy includes to be assigned a table by the waiter/waitress or you just work with reservations, then also make sure that you have a sign stating this and additionally someone standing at the entrance to welcome guests like all the other good restaurants do. You could at least talk to your guests and make them aware of this policy instead of just ignoring them! This behaviour does not make you feel welcome at this place.

2 Stars in total as it actually is a decent location and I hope for improvement regarding the customer service.

Les Plats sont très bons,un service au top et avec le sourire, passé un très bon moment, je recommande

Endroit très sympa, les bowl sont extra. L'équipe souriante, très bon accueil. Joli endroit à Biscarosse plage pour passer un moment en duo ou entre amis. Un goût du voyage pour les destinations idylliques.

Bar magnifique, avec une déco dépaysante canon. Venus pour un brunch en août, je recommande clairement, service efficace et vraiment très sympa !

Quelle belle soirée nous avons passé , une équipe réactive et une belle carte , les assaisonnements étaient parfaite !

Pour les cocktails ils étaient juste parfait ! Merci à vous