HÔTEL ALTÉORA ^{* * *}

Personnel accueillant, belle décoration pour halloween. Je recommande le petit déjeuner de l'hôtel très agréable.
Je reviendrai avec plaisir.

Hôtel moyen au niveau des chambres ( l'hôtel est en pleins travaux) ce sera plus chouette après

Nous y avons passé 3 nuits.
Le personnel est accueillant et souriant.
Nous avons mangé chaque soir au restaurant de l'hôtel: service rapide, choix dans les plats et tarifs corrects. Nous avons aimé tous les plats goûté, le burger est juste extra. Le petit déjeuner est bon et toujours fourni, il y manquerait des fruits frais entiers (ce n'est que mon avis).
Les horaires d'arrivée et de départ sont un plus surtout avec des enfants.
Le sol de la chambre n'a pas été fait et avec la poussette nous avions beaucoup de saleté (feuilles, terre) c'est le seul bémol du séjour.
L'hôtel est calme, bien situé, c'était parfait.

Super service au bar

This is by far the worst hotel I have ever been into. The 4 star rating is unexplainable and smells of fake. We enter a dark parking area that makes us wonder whether there’s a serious blackout affecting the property; you can barely walk using the lights on the phones to light up the pathway. You enter a lobby area questionably decorated for Halloween with spiderwebs hanging from ceiling and walls that have seen better days. The smell of fried burnt cheap kitchen oils accompanies us thru the hall and carpeted corridors up to the third floor where our room is located. The place is filthy and the room takes from the lobby decorations … spiderwebs … these are real though and make a good match with the pubic hair that adorn the sheets.
Obviously we ask for a room change… this one on he second floor where the stink of cheap kitchen oil is stronger; s a bit better the bathroom, it has been redone… the pubic hair on scarcely washed sheets are a trademark of the place apparently… they adorn this room as well…
We take pictures and match down to the lobby again. The nice kid at the desk is apologetic but just a kid. She arranges for sheets to be delivered (the were in reality bedspreads but we had already understood by now the terrible error we made).
The amazing experience is not over; we’re tired and the kids hungry. We reserve at in-house restaurant and quickly realise where the smells come from. We ask for pizza, they take the order but only to be approached 10 minutes in the waiting with the news that there’s no more pizza and out of the 4 ordered only 1 normal and one small can be had… food looks orribile, it’s late and the kids are tired. The guy next to us sends back to the kitchen a plate of meat that was evidently impossible to eat…
What a place…
This hotel is in severe need of a sanitary inspection the after match of which can only be a shutdown.
The entire place it’s shameful and an insult to anyone in the country running a decent hospitality business.
Total cost of the stay 488 euros (2 adults and 2 kids for 3 nights).
Shameful
I seldom take the time to write hotel reviews. This was so bad that it deserved one.
First and last time in futurescope and definitely last time in this scandal of a place