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HÔTEL SUISSE * * * *

Hotel €€€
3.5/5
33 review

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Port, 15, quai Rauba-Capéu, 06300Nice, France
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2024
Recommended
2024

Beautiful Italian-style building near the port.

The beautiful Italian-style building imposes its ochre facade on the Rauba Capeù quay. The rooms have clean lines, with modern white furniture blending with the warm colors of the decor. A resolutely contemporary style that contrasts admirably with the authenticity of the premises. As the sun rises over the Baie des Anges, you can admire the view from your king-size, sea-view bed! As if in a soft bubble, you curl up in the immaculate sheets to enjoy these privileged moments a little longer.

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Members' reviews on HÔTEL SUISSE

3.5/5
33 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
Wunderbarer Aufenthalt mit atemberaubender Aussicht, idealer Lage und super Service. Das Personal, insbesondere Ivan, ist überaus zuvorkommend, gastfreundlich und kinderfreundlich. Wir freuen uns bereits auf den nächsten Aufenthalt!
HÔTEL SUISSE
HÔTEL SUISSE Manager
11/20/2023 at 11:55
Liebling Maria,

wir freuen uns sehr zu hören, dass Ihr Aufenthalt im Hotel Suisse in Nizza eine außergewöhnliche Erfahrung war. Vielen Dank für Ihre lobenden Worte über die herrliche Aussicht, die ideale Lage und den hervorragenden Service. Wir werden Ihr Lob an unser Team weiterleiten, insbesondere an Ivan, für seinen aufmerksamen Service und seine Freundlichkeit.

Wir freuen uns darauf, Sie bei Ihrem nächsten Aufenthalt wieder begrüßen zu dürfen!

Mit freundlichen Grüßen,
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Visited in november 2023
Parfait et plein de souvenirs.
HÔTEL SUISSE
HÔTEL SUISSE Manager
11/20/2023 at 11:53
Cher Monsieur Mathon,
Nous sommes ravis que votre séjour à l'Hôtel Suisse à Nice ait été parfait et qu'il vous ait laissé de beaux souvenirs. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.

Cordialement,
Myriam Fernandes, Directrice Customer Relations
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Visited in november 2023
Great room. Smallest elevator in the world. Staff was very friendly and helpful. Breakfast was good
HÔTEL SUISSE
HÔTEL SUISSE Manager
11/14/2023 at 13:47
Dear Mister Milller
We are delighted that your stay at the Hotel Suisse in Nice lived up to your expectations. Thank you so much for your praise of the room, the friendly and efficient service of our staff, and the much appreciated breakfast. Your satisfaction is our greatest reward. We look forward to welcoming you again during your next stay.

Yours faithfully
Myriam Fernandes, Directrice Customer Relations
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Visited in october 2023
My husband and I stayed here during a leg of our honeymoon and if given then chance, we would not stay here again as it is more of a 3-star hotel and not 4 stars. Here is our pro and con list:
Pros:
- Excellent location to shopping, restaurants, etc.
- Good WIFI and AC in rooms
Cons:
- SMALL rooms and the SMALLEST bathroom I have ever been in for a hotel of this "quality". My husband and I are tall (both over 6 feet) and could barely fit in the shower and our knees would hit the wall opposite of the toilet. Parts of the bathroom were also dingy and not kept up.
- They also only had soap in the shower to be used as body wash and shampoo- I would think a "4-star hotel" would provide you with separates of these two.
- Loading and unloading at the hotel is a pain because there are spots for about 2 cars.
- parking for the hotel is almost a half a mile away so not very convenient if you have a car.
- The lobby gives off more hostel vibes than upscale boutique hotel

For the price, I would stay at the Hyatt or Le Meridien as they are in a similar location for around the same price with better amenities.
HÔTEL SUISSE
HÔTEL SUISSE Manager
10/30/2023 at 12:53
Dear Mrs. Baker

Thank you very much for taking the time to share your recent experience at the Hotel Suisse in Nice. Your feedback is very important to us and we are grateful for your detailed comments.

We are delighted to read that our central location and the quality of our Wi-Fi connection contributed to your comfort during your stay. However, we sincerely regret that some aspects of our rooms, in particular the size and layout of the bathroom, did not meet your expectations.

We have noted your comments regarding our hospitality products. It is important to stress that our choice to provide combined care products (such as shower gel and shampoo in one product) is part of our commitment to sustainability and respect for the environment. We apologise if this has caused any inconvenience and we fully understand the importance of meeting our customers' individual preferences. Your feedback is valuable and will be taken into account as we continue to improve.

Similarly, we take into account your comments regarding parking and the general atmosphere of our lobby. Your suggestions are extremely valuable, and we are actively working to improve our services and provide a smoother, more satisfying experience for our guests.

We understand your decision to consider other establishments for future visits. However, we hope that we will have the opportunity to welcome you back to the Hotel Suisse and offer you an experience that is more in line with your expectations. If you give us a second chance, we would be delighted to assist you personally to ensure an exceptional stay, while respecting your preferences.

Once again, thank you for your constructive return. Your comments are a source of inspiration for us to continually improve and offer the best possible service to our guests.

We look forward to welcoming you back to Hotel Suisse in the future.

Yours faithfully,
Myriam Fernandes, Directrice Customer Relations
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Visited in october 2023
Flott hotell med nydelig utsikt over Nice. Kort gåtur til alt.

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