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HÔTEL SUISSE * * * *

Hotel €€€
3.5/5
33 review

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Carte de l'emplacement de l'établissement
Port, 15, quai Rauba-Capéu, 06300Nice, France
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2024
Recommended
2024

Beautiful Italian-style building near the port.

The beautiful Italian-style building imposes its ochre facade on the Rauba Capeù quay. The rooms have clean lines, with modern white furniture blending with the warm colors of the decor. A resolutely contemporary style that contrasts admirably with the authenticity of the premises. As the sun rises over the Baie des Anges, you can admire the view from your king-size, sea-view bed! As if in a soft bubble, you curl up in the immaculate sheets to enjoy these privileged moments a little longer.

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Members' reviews on HÔTEL SUISSE

3.5/5
33 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Okay hotel, but the Wi-Fi doesn't work. And no umbrellas in the lobby. Pretty basic necessities for the price.
HÔTEL SUISSE
HÔTEL SUISSE Manager
10/23/2023 at 14:23
Dear Marty,
We would like to thank you for choosing the Hotel Suisse in Nice for your stay. Your opinion is important to us and we are grateful that you have taken the time to share your comments.

We are sorry to hear that your experience did not live up to your expectations. We understand the importance of having reliable Wi-Fi and some essential amenities to make your stay more comfortable.

With regards to Wi-Fi, we are constantly striving to improve our services and will take steps to resolve this technical issue. We apologise for any inconvenience this may have caused during your stay.

Regarding the umbrellas in the lobby, we take note of your suggestion. We are always looking to improve our facilities and meet the needs of our guests.

We hope that despite these inconveniences, you were able to enjoy your stay in Nice and our hotel. Your feedback is valuable to us as it helps us to improve and offer a better and more enjoyable experience to our guests.

We would love to have the opportunity to welcome you back to the Hotel Suisse in Nice in the near future and offer you an experience that meets all your expectations.

Yours faithfully
Myriam Fernandes, Directrice Customer Relations
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Visited in october 2023
Just amazing! - Beautiful view of the seafront in Nice, close to the Old Town and Port Lympia- staff are lovely and the rooms are clean and comfortable
HÔTEL SUISSE
HÔTEL SUISSE Manager
10/16/2023 at 14:47
Dear Mr. Johnson,
We would like to sincerely thank you for choosing to stay at the Hotel Suisse in Nice, and for taking the time to share your impressions with us. We are delighted that your stay was a success and that you gave our establishment an overall rating of 5/5.

We are delighted with your description of your experience. It is indeed a privilege to offer a magnificent view of the sea front in Nice, while being close to the old town and Port Lympia. Customer satisfaction is our priority, and it is gratifying to know that our team was able to provide you with attentive service and that our rooms lived up to your expectations in terms of cleanliness and comfort.

We would be delighted to welcome you back to the Hotel Suisse in Nice during your next stay in the region. Please do not hesitate to contact us for any future bookings or if you have any specific requirements. Your satisfaction is our greatest reward.

Once again, thank you for choosing to stay with us, and we look forward to welcoming you again soon.

Yours faithfully
Myriam Fernandes, Directrice Customer Relations
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Visited in october 2023
Heureusement que la vue est palpitante! Le personnel engagé à sûrement perdu la parole. Le bonjour, au revoir, bonne soirée. Basique me diriez vous. Je pense qu'on a pas tous le même point de vu
HÔTEL SUISSE
HÔTEL SUISSE Manager
10/04/2023 at 14:02
Bonjour Laura,
Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager vos commentaires avec nous. Nous sommes ravis que vous ayez apprécié la vue depuis notre hôtel Suisse à Nice.

Cependant, nous sommes profondément désolés d'apprendre que vous n'avez pas eu la meilleure expérience en ce qui concerne notre service. Nous nous excusons sincèrement si vous avez trouvé notre accueil en deçà de vos attentes. La satisfaction de nos clients est notre priorité absolue, et nous sommes déterminés à fournir un service de haute qualité à tous nos clients.

Nous prenons vos commentaires très au sérieux et nous allons immédiatement enquêter sur cette situation pour comprendre ce qui s'est passé et comment nous pouvons nous améliorer. Vos commentaires sont essentiels pour nous aider à nous améliorer et à garantir que tous nos clients bénéficient d'une expérience mémorable à l'hôtel Suisse.

Nous espérons que vous nous donnerez une autre chance de vous accueillir à l'avenir, et nous ferons de notre mieux pour vous offrir une expérience exceptionnelle, tant sur le plan de la vue que du service.

Nous vous remercions de votre compréhension et de votre précieux retour.

Cordialement, Myriam Fernandes, Directrice Customer Relations
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Visited in september 2023
Great view, great location rooms v clean but a bit tired - that’s in the price
HÔTEL SUISSE
HÔTEL SUISSE Manager
09/18/2023 at 12:20
Dear Jon Wooles,
Thank you for taking the time to leave your review of your stay at the Hotel Suisse Nice. We are delighted that you enjoyed the magnificent view and the privileged location of our establishment. Your satisfaction is our priority, and we are pleased that you found our rooms very clean.

We do take into consideration your comment about the somewhat dated state of some parts of the hotel. We are constantly improving our facilities to offer our guests an ever more pleasant experience. Your feedback is invaluable in helping us to identify areas where we can improve.

We look forward to welcoming you back to the Hotel Suisse Nice in the future, and are committed to providing you with an even better experience during your next stay.

Please do not hesitate to contact us directly if you have any further comments or specific concerns. Your feedback is important to us, and we are always listening to our customers to improve.

Yours sincerely
Myriam Fernandes, Directrice Customer Relations
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Visited in september 2023
A friend and I stayed here YEARS ago. In fact, I remember that Charles and Di were getting married while we were there! It's odd but as young 20 somethings the idea of hitting the beach with topless French girls was much more appealing to us than watching some rich English guy with massive ears marry some English ditz with horrible taste in men.

The older gentleman at the front desk was very helpful. He recommended a beachfront restaurant, La Bouee, as an alternative to our choice from Frommer's and said to tell the wonderful lady owner that he'd sent us! I had the sole meuniere which is still one of the ten most memorable meals of my life.

I think he also gave us a massive discount as the price for a room with a view of the beach, breakfast, a balcony, two beds and an in-room bathroom (which was the exception in Europe in those days) was only $25, cheap even in 1981!

Our time in Nice was just a wonderful experience in hospitality from every native of Nice we met!
HÔTEL SUISSE
HÔTEL SUISSE Manager
06/09/2023 at 10:05
Dear James,
Thank you for sharing your experience with the us and the community!
We are glad to read that you benefit from the Delicious French cuisine and from one of the best see view of Nice.
I hope you have had a good return back home and hope having the opportunity to welcome you again in a near futur.
Sunny Regards, Myriam
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