HÔTEL SUISSE * * * *
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2024
Recommended
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2024
Beautiful Italian-style building near the port.
The beautiful Italian-style building imposes its ochre facade on the Rauba Capeù quay. The rooms have clean lines, with modern white furniture blending with the warm colors of the decor. A resolutely contemporary style that contrasts admirably with the authenticity of the premises. As the sun rises over the Baie des Anges, you can admire the view from your king-size, sea-view bed! As if in a soft bubble, you curl up in the immaculate sheets to enjoy these privileged moments a little longer.
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Members' reviews on HÔTEL SUISSE
3.5/5
33 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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There are long steps in front of reception, the concierge never helps you with carrying luggages. The rooms are extremely small even you cannot open two suitcases in the room. My room is at the end of corridor which has little sea view totally different from the sample pics on the hotel official website. When depositing luggage, the concierge will complain it is too heavy. Very bad experience and will not come the next time!
Thank you for choosing our hotel for your recent stay and we apologise for any inconvenience you may have experienced. Your return is extremely valuable to us as it helps us to identify areas for improvement.
We sincerely regret that the size of the rooms did not meet your expectations and that the view was not what you had anticipated from our website. Your comments have prompted us to review our communication and ensure that the information we provide to guests is as accurate as possible.
Regarding baggage assistance, we understand that there has been a misunderstanding. We would like to clarify that we do not have a dedicated concierge or porter, but our receptionists are always willing to help our guests with their luggage whenever possible. We apologise if this was not clear or if there were times when assistance was not as available as desired.
We take your feedback to heart and will strive to improve our services to make your next stay more enjoyable. If you choose to give us another chance in the future, we will do our best to provide you with an experience that meets your expectations.
Once again, we thank you for sharing your concerns with us and look forward to the opportunity to regain your trust.
Yours sincerely
Myriam Fernandes,
Customer Relations Manager