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Opinions HOTEL ROYAL-RIVIERA Saint-Jean-Cap-Ferrat
Members' reviews on HOTEL ROYAL-RIVIERA
4.7/5
31 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
I really enjoyed my short 2 nights stay here with my hubby! Great location and helpful service people and the food is amazing! South French people really know how to cook food!!! I will recommend this hotel to my friends and I will be back in future!
对了他们还有一个会讲中文的帅哥在北京待过五年！我问了一些旅行建议，都很helpful！❤️
对了他们还有一个会讲中文的帅哥在北京待过五年！我问了一些旅行建议，都很helpful！❤️
Visited in october 2023
This hotel is absolutely amazing - staff is incredible! Concierge is super helpful. 10/10 recommend.
HOTEL ROYAL-RIVIERA
Manager
10/13/2023 at 13:05
Dear Kendall Magliato,
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our hotel and our service quality. Please, be assured that we'll share your great comments with our concierge.
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our hotel and our service quality. Please, be assured that we'll share your great comments with our concierge.
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
See the translation
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Visited in september 2023
Brunch
Service parfait
Buffet royal surtout au niveau des desserts exceptionnels
Service parfait
Buffet royal surtout au niveau des desserts exceptionnels
HOTEL ROYAL-RIVIERA
Manager
10/06/2023 at 09:58
Cher thierry b,
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous.
Nous sommes ravis d'apprendre que vous ayez apprécié notre brunch et plus particulièrement les desserts du chef pâtisser Lucas Simoncini.
Soyez sûre que nous partagerons vos commentaires avec le chef ainsi que le reste des équipes.
Bien cordialement,
Bruno Mercadal
Directeur Général
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous.
Nous sommes ravis d'apprendre que vous ayez apprécié notre brunch et plus particulièrement les desserts du chef pâtisser Lucas Simoncini.
Soyez sûre que nous partagerons vos commentaires avec le chef ainsi que le reste des équipes.
Bien cordialement,
Bruno Mercadal
Directeur Général
See the translation
Visited in august 2023
Très bel hôtel. Espaces communs très propres & entretenus. Personnel à l'écoute, accueillant. Même les chambres classiques sont tout à fait satisfaisantes. J'y séjournerai davantage l'été prochain.
HOTEL ROYAL-RIVIERA
Manager
09/20/2023 at 10:53
Cher Arnold Sdez,
Nous vous remercions chaleureusement pour votre contribution à la renommée de l’Hôtel Royal-Riviera au travers de ce commentaire si élogieux.
Quelle joie de savoir que tout a été à la hauteur de vos attentes, tant au niveau de nos chambres que de la qualité de notre service ! L’ensemble des équipes et moi-même sommes très heureux d’apprendre que votre séjour a été à la hauteur vos attentes.
Nous sommes ravis de lire votre sensibilité au sujet de notre sens du service. Soyez-sûre que nous partagerons vos commentaires élogieux avec le reste des équipes.
Dans l’attente de vous recevoir à nouveau prochainement l'été prochain, nous vous transmettons, nos plus chaleureuses salutations.
Sincèrement,
Bruno Mercadal,
Directeur Général
Nous vous remercions chaleureusement pour votre contribution à la renommée de l’Hôtel Royal-Riviera au travers de ce commentaire si élogieux.
Quelle joie de savoir que tout a été à la hauteur de vos attentes, tant au niveau de nos chambres que de la qualité de notre service ! L’ensemble des équipes et moi-même sommes très heureux d’apprendre que votre séjour a été à la hauteur vos attentes.
Nous sommes ravis de lire votre sensibilité au sujet de notre sens du service. Soyez-sûre que nous partagerons vos commentaires élogieux avec le reste des équipes.
Dans l’attente de vous recevoir à nouveau prochainement l'été prochain, nous vous transmettons, nos plus chaleureuses salutations.
Sincèrement,
Bruno Mercadal,
Directeur Général
See the translation
Visited in august 2023
Very welcome-looking personnel at the reception. Very nice restaurant Jasmin with excellent service. Clean rooms. Private beach…
But:
1. Housekeeping(( They do not see any problem if your room is not made until 4 pm! Even if the plate are on the door from 11. You have to contact them and discuss time of room cleaning if you want to be sure that the room are made before 4 pm.
2. Beach is really small and when its full you are almost touching your neighbors
3. It is not easy to adjust required water temperature from the shower tap. We had two rooms in two different buildings, but both have the problem.
4. Should be very careful with the room selection. Railway and roads are very near. And if you are looking for really quite place - it is not about. Honestly speaking, if you room is not railway view, you can hardly hear the train. But outside the room you will definitely feel yourself as in in-city hotel.
5. Unfortunately they did not use neither a/c nor fans for at the restaurants during our stay, and when it was hot outside and terraces were full it was a real challenge to have breakfast or lunch inside…
6. There are neither coffee machine nor kettle in the room by default. They are by request. Be prepared that tea and coffee they will not add to your basket every room cleaning. You have to ask house keeping and probably remind them after.
7. Be careful if you choose Orange Mansion when it’s rainy. On out last night we wake up from the water noise and found out that the water was coming to our room from the corridor. Nobody came to help or offer another room. So we dried our room by ourselves. Again they did not see big problem, we did not get any apologies for “inconvenience”…
Hope you will not meet all of these points once you will be charming by Cote D’Azur and if you stay one or two nights. But for longer stay I would not recommend this hotel - too many issues(((
But:
1. Housekeeping(( They do not see any problem if your room is not made until 4 pm! Even if the plate are on the door from 11. You have to contact them and discuss time of room cleaning if you want to be sure that the room are made before 4 pm.
2. Beach is really small and when its full you are almost touching your neighbors
3. It is not easy to adjust required water temperature from the shower tap. We had two rooms in two different buildings, but both have the problem.
4. Should be very careful with the room selection. Railway and roads are very near. And if you are looking for really quite place - it is not about. Honestly speaking, if you room is not railway view, you can hardly hear the train. But outside the room you will definitely feel yourself as in in-city hotel.
5. Unfortunately they did not use neither a/c nor fans for at the restaurants during our stay, and when it was hot outside and terraces were full it was a real challenge to have breakfast or lunch inside…
6. There are neither coffee machine nor kettle in the room by default. They are by request. Be prepared that tea and coffee they will not add to your basket every room cleaning. You have to ask house keeping and probably remind them after.
7. Be careful if you choose Orange Mansion when it’s rainy. On out last night we wake up from the water noise and found out that the water was coming to our room from the corridor. Nobody came to help or offer another room. So we dried our room by ourselves. Again they did not see big problem, we did not get any apologies for “inconvenience”…
Hope you will not meet all of these points once you will be charming by Cote D’Azur and if you stay one or two nights. But for longer stay I would not recommend this hotel - too many issues(((
HOTEL ROYAL-RIVIERA
Manager
09/01/2023 at 09:51
Dear Mr Oleg,
Thank you for staying with us and sorry that you had to experience our property during this brutal and unexpected climatic episode that happened during the night (between 4 and 5 am) and flooded the Orangerie lobby (as per your photos) and some rooms on the ground floor.
We are grateful that you protected your door, therefore securing that your room wasn't flooded.
Many areas of our region have been damaged during this episode. This was the first time in 22 years after the creation of our Oragnerie Villa. After 5 months without rain, it seems that climatic changes can unfortunatly now cause this type of incident. Please accept our apologize for this, and even if it was out of our control our team has worked hard to bring the situation to normal in the morning.
We took good note of your other comments and thank you for your kind words directly to our team when you left the property yesterday. We do apologize that one day during your 6 nights stay your room was serviced after 3pm.
Regarding noise that could be created by the train, this is not a usual complaint from our guests as there aren't many train during the day and all our rooms are equipped with double glazing windows.
We hope we will have the pleasure of welcoming you again in a normal and sunny situation, I would be pleased to take care of your stay and make it very special.
Best regards.
Bruno Mercadal
General Manager
Thank you for staying with us and sorry that you had to experience our property during this brutal and unexpected climatic episode that happened during the night (between 4 and 5 am) and flooded the Orangerie lobby (as per your photos) and some rooms on the ground floor.
We are grateful that you protected your door, therefore securing that your room wasn't flooded.
Many areas of our region have been damaged during this episode. This was the first time in 22 years after the creation of our Oragnerie Villa. After 5 months without rain, it seems that climatic changes can unfortunatly now cause this type of incident. Please accept our apologize for this, and even if it was out of our control our team has worked hard to bring the situation to normal in the morning.
We took good note of your other comments and thank you for your kind words directly to our team when you left the property yesterday. We do apologize that one day during your 6 nights stay your room was serviced after 3pm.
Regarding noise that could be created by the train, this is not a usual complaint from our guests as there aren't many train during the day and all our rooms are equipped with double glazing windows.
We hope we will have the pleasure of welcoming you again in a normal and sunny situation, I would be pleased to take care of your stay and make it very special.
Best regards.
Bruno Mercadal
General Manager
See the translation
Visited in august 2023
Stayed two nights. Absolutely amazing. Service, location and food 5/5.
HOTEL ROYAL-RIVIERA
Manager
08/28/2023 at 10:59
Dear Dersim Sylwan,
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our location and our service quality. Please, be assured that we'll share your great comments with the rest of the team!
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our location and our service quality. Please, be assured that we'll share your great comments with the rest of the team!
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
See the translation
Visited in august 2023
Un havre de paix, une experience epicurienne pour toutes les envies,
Un service personnalisé, en resume vous etes et vous vous sentez royal au royal riviera
Un service personnalisé, en resume vous etes et vous vous sentez royal au royal riviera
HOTEL ROYAL-RIVIERA
Manager
08/16/2023 at 14:41
Cher Client,
Nous vous remercions chaleureusement pour votre contribution à la renommée de l’Hôtel Royal-Riviera au travers de ce commentaire si élogieux.
Quelle joie de savoir que tout a été à la hauteur de vos attentes, tant au niveau de nos prestations que de la qualité de notre service ! L’ensemble des équipes et moi-même sommes très heureux d’apprendre que votre séjour a été à la hauteur vos attentes.
Nous sommes ravis de lire votre sensibilité au sujet de notre sens du service. Soyez-sûre que nous partagerons vos commentaires élogieux avec le reste des équipes.
Dans l’attente de vous recevoir à nouveau prochainement, nous vous transmettons, nos plus chaleureuses salutations.
Sincèrement,
Bruno Mercadal,
Directeur Général
Nous vous remercions chaleureusement pour votre contribution à la renommée de l’Hôtel Royal-Riviera au travers de ce commentaire si élogieux.
Quelle joie de savoir que tout a été à la hauteur de vos attentes, tant au niveau de nos prestations que de la qualité de notre service ! L’ensemble des équipes et moi-même sommes très heureux d’apprendre que votre séjour a été à la hauteur vos attentes.
Nous sommes ravis de lire votre sensibilité au sujet de notre sens du service. Soyez-sûre que nous partagerons vos commentaires élogieux avec le reste des équipes.
Dans l’attente de vous recevoir à nouveau prochainement, nous vous transmettons, nos plus chaleureuses salutations.
Sincèrement,
Bruno Mercadal,
Directeur Général
See the translation
Visited in august 2023
We received our first room on time (3 pm) and the second room at around 5 pm as the previous tenant had a guaranteed late check out at 4. But the reception staff Nicholas was nice to offer us an upgrade for one of the rooms. It was slightly more spacious than the original one.
Rooms are a bit dated and in my opinion don’t live up to the nightly price level.
Breakfast buffet while relatively small was amazing with high quality items. Service was great as expected.
The swimming pool is nice, clean and classy with great service too.
A major disappointment was the beach. The only good thing about it is the view of sea and hills in the background, otherwise the water is among the most unclean I have ever seen in the French Riviera. The water is full of leaves, candy wrappers, paper, other objects…
There is a boat with huge nets trying to keep it clean but the water condition is surprisingly still not acceptable. The neighboring public beach offers a better swimming experience!!
On checkout, we asked for a late checkout but we were offered an extra hour only for one of the rooms despite our late check in…
Finally, the concierge desk was very helpful with advice and booking events.
All in all, a good stay if you want luxury dining and a nice pool experience but if you are looking for a good beach or a luxurious room then you may be disappointed.
Rooms are a bit dated and in my opinion don’t live up to the nightly price level.
Breakfast buffet while relatively small was amazing with high quality items. Service was great as expected.
The swimming pool is nice, clean and classy with great service too.
A major disappointment was the beach. The only good thing about it is the view of sea and hills in the background, otherwise the water is among the most unclean I have ever seen in the French Riviera. The water is full of leaves, candy wrappers, paper, other objects…
There is a boat with huge nets trying to keep it clean but the water condition is surprisingly still not acceptable. The neighboring public beach offers a better swimming experience!!
On checkout, we asked for a late checkout but we were offered an extra hour only for one of the rooms despite our late check in…
Finally, the concierge desk was very helpful with advice and booking events.
All in all, a good stay if you want luxury dining and a nice pool experience but if you are looking for a good beach or a luxurious room then you may be disappointed.
Visited in august 2023
One of the best hotels in all of France. All staff encountered were more than friendly and the room among the most beautiful decorated I have ever stayed at. Incredible breakfast. Visit before your neighbour.
HOTEL ROYAL-RIVIERA
Manager
08/11/2023 at 12:37
Dear Henrik,
Thank you very much for choosing the Hotel Royal-Riviera and for taking the time to share your very positive feedback! Many thanks as well for completing our guest satisfaction survey, all your comments mean a lot to us.
We are honored to read that we have exceeded your expectations and happy that you enjoyed every aspect of your stay with us!
We also hope to have the pleasure to see you again on the French Riviera!
Most sincerely,
Bruno Mercadal
General Manager
Thank you very much for choosing the Hotel Royal-Riviera and for taking the time to share your very positive feedback! Many thanks as well for completing our guest satisfaction survey, all your comments mean a lot to us.
We are honored to read that we have exceeded your expectations and happy that you enjoyed every aspect of your stay with us!
We also hope to have the pleasure to see you again on the French Riviera!
Most sincerely,
Bruno Mercadal
General Manager
See the translation
Visited in june 2023
Merci énormément au personnel de rendre ce lieux encore plus magique que ce qu’il est déjà ! Ma femme et moi même avant adoré notre séjour chez vous ! Nous n’avons passez qu’une seul nuit mais nous avons déjà hâte de revenir . Nous avons manger au restaurant le jasmin la carte nous donner tellement envie que nous avons pris 3 entrée et tout était vraiment excellent . Seul petit bémol manque un peu de choix au petit déjeuné mais cela n’est qu’un petit détail en vu du séjour que nous avons passé . En vous souhaitant une bonne continuation et as très bientôt .
HOTEL ROYAL-RIVIERA
Manager
06/13/2023 at 14:42
Bonjour,
Permettez-nous de vous remercier chaleureusement pour avoir consacré quelques minutes de votre temps afin de partager l'évaluation de votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que vos attentes ont été satisfaites lors de votre séjour.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir bientôt de nouveau sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
Permettez-nous de vous remercier chaleureusement pour avoir consacré quelques minutes de votre temps afin de partager l'évaluation de votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que vos attentes ont été satisfaites lors de votre séjour.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir bientôt de nouveau sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
See the translation
Visited in june 2023
Super restaurant avec une vue époustouflante.
HOTEL ROYAL-RIVIERA
Manager
06/07/2023 at 12:48
Chère marise Flo,
Merci pour votre note de 5 étoiles.
Nous nous réjouissons de savoir que vous avez apprécié notre restaurant, le Jasmin Grill & Lounge, et espérons avoir le plaisir de vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
Merci pour votre note de 5 étoiles.
Nous nous réjouissons de savoir que vous avez apprécié notre restaurant, le Jasmin Grill & Lounge, et espérons avoir le plaisir de vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
See the translation
Visited in may 2023
En matière d’exigence, Mr Mercadal ainsi que Monsieur Perbet sont un exemple de professionnalisme
Lors de la prise de poste respectives, il y a maintenant 20 ans, ils n’ont cessé de vrai extrêmement dur à la tâche pour préserver développer, et faire absolument exploser cet hôtel qui est tout bonnement un joyau
Je suis resté absolument époustouflé par la qualité de service. La décoration, l’aménagement mais que dire des mets
Le club sandwich signature il y a 20 ans et toujours une signature mais que peut-on dire des desserts et surtout des sorbet
Eh bien à deux, nous avons pris un club sandwich de Name quatre desserts et deux assiette de sorbet et au chocolat
Plus qu’un établissement, Mr , Mercadal et Monsieur Perbet, on créer une institution
Quel plaisir, ce fut, et je ne peux que dire. À très vite.
Merci encore
Lors de la prise de poste respectives, il y a maintenant 20 ans, ils n’ont cessé de vrai extrêmement dur à la tâche pour préserver développer, et faire absolument exploser cet hôtel qui est tout bonnement un joyau
Je suis resté absolument époustouflé par la qualité de service. La décoration, l’aménagement mais que dire des mets
Le club sandwich signature il y a 20 ans et toujours une signature mais que peut-on dire des desserts et surtout des sorbet
Eh bien à deux, nous avons pris un club sandwich de Name quatre desserts et deux assiette de sorbet et au chocolat
Plus qu’un établissement, Mr , Mercadal et Monsieur Perbet, on créer une institution
Quel plaisir, ce fut, et je ne peux que dire. À très vite.
Merci encore
Visited in may 2023
Hi I don’t know how to approach I’m aravind chikkela I’m looking for dishwasher job we have any vacancie let me know please sorry for the approaching this way plzzz
Visited in may 2023
We've had a most wonderful stay at the Royal-Riviera.
The hotel is stunning and feels quite intimate, the staff is incredibly friendly and the views to die for.
The bar staff do a great job, and the hotel is well located to go into Nice and Monaco, etc.
A wonderful place we hope to return to in the future.
The hotel is stunning and feels quite intimate, the staff is incredibly friendly and the views to die for.
The bar staff do a great job, and the hotel is well located to go into Nice and Monaco, etc.
A wonderful place we hope to return to in the future.
HOTEL ROYAL-RIVIERA
Manager
05/31/2023 at 12:15
Dear Amina Salahuddin,
Thank you so much for your kind comments.
We hope to have the pleasure of your returning visit very soon.
In the meantime, please accept my best regards,
Bruno Mercadal
General Manager
Thank you so much for your kind comments.
We hope to have the pleasure of your returning visit very soon.
In the meantime, please accept my best regards,
Bruno Mercadal
General Manager
See the translation
Visited in april 2023
Albergo molto bello gli arredi sono recenti il livello di pulizia buono nelle camere e negli spazi comuni
Personale molto gentile dalla reception ai camerieri della colazione
Purtroppo non abbiamo usufruito del ristorante
Personale molto gentile dalla reception ai camerieri della colazione
Purtroppo non abbiamo usufruito del ristorante
HOTEL ROYAL-RIVIERA
Manager
05/09/2023 at 10:21
Dear Lisa Bolognesi,
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our facilities and our service quality. Please, be assured that we'll share your great comments with the rest of the team!
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
First, we would like to thank you for taking the time to share your experience with us at the Hotel Royal-Riviera.
We are thrilled to hear that you enjoyed our facilities and our service quality. Please, be assured that we'll share your great comments with the rest of the team!
We are looking forward to welcoming you back to the French Riviera.
Best regards,
Bruno Mercadal
General Manager
See the translation
Visited in april 2023
This is probably the best hotel I have ever visited. The service is simply phenomenal. On top of that, from nearly anywhere in the hotel, you can enjoy the incredible views offered by the Riviera.
The sauna and hammam are comfortably small, allowing for a good sweat, with some private showers just around the corner.
The gym is a bit lacking, in particular in heavier weights and some pull up bars, but there is no reason to go to a gym at a place like this anyway.
If money is no hurdle, I would absolutely recommend this hotel no anybody.
The sauna and hammam are comfortably small, allowing for a good sweat, with some private showers just around the corner.
The gym is a bit lacking, in particular in heavier weights and some pull up bars, but there is no reason to go to a gym at a place like this anyway.
If money is no hurdle, I would absolutely recommend this hotel no anybody.
HOTEL ROYAL-RIVIERA
Manager
05/09/2023 at 10:14
Dear Milo Grillo,
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
See the translation
Visited in april 2023
Une vraie réconciliation avec un vrai cinq étoiles !!!
Tout était parfait de l’accueil au voiturier, on passant par l’équipe de Salle, femme de chambres et de Cuisine… Toutes ces personnes ne savent pas comment faire pour vous faire plaisir et de vrai pro ! Que ça fait du bien !… merci encore !!!
Magique ! Une vue sur beaulieu, propreté irréprochable, tout simplement parfait !
Tout était parfait de l’accueil au voiturier, on passant par l’équipe de Salle, femme de chambres et de Cuisine… Toutes ces personnes ne savent pas comment faire pour vous faire plaisir et de vrai pro ! Que ça fait du bien !… merci encore !!!
Magique ! Une vue sur beaulieu, propreté irréprochable, tout simplement parfait !
HOTEL ROYAL-RIVIERA
Manager
04/28/2023 at 15:49
Cher Christophe VERRIER,
Permettez-nous de vous remercier chaleureusement pour avoir consacré quelques minutes de votre temps afin de partager l'évaluation de votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que vos attentes ont été satisfaites lors de votre séjour.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir bientôt de nouveau sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
Permettez-nous de vous remercier chaleureusement pour avoir consacré quelques minutes de votre temps afin de partager l'évaluation de votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que vos attentes ont été satisfaites lors de votre séjour.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir bientôt de nouveau sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
See the translation
Visited in april 2023
Nous avons fait plusieurs beaux hôtels, et jusqu'ici le Royal Riviera les detronne tous!
L'architecture du bâtiment, extérieur et intérieur est vraiment superbe.
La position entre la partie jardin et la mer est incroyable.! Dépaysement total!
Le personnel est au petit soin et l'hôtel a plusieurs attentions pour nous faire passer un super séjour.
Le repas au restaurant est très bon, mention speciale pour les pâtisseries qui sont excellentes!!
Le petit-déjeuner est parfait avec une superbe vue depuis la terrasse.
Petite pensée à Kévin, le voiturier, qui est très sympathique, souriant et agréable !
Nous reviendrons volontiers !
L'architecture du bâtiment, extérieur et intérieur est vraiment superbe.
La position entre la partie jardin et la mer est incroyable.! Dépaysement total!
Le personnel est au petit soin et l'hôtel a plusieurs attentions pour nous faire passer un super séjour.
Le repas au restaurant est très bon, mention speciale pour les pâtisseries qui sont excellentes!!
Le petit-déjeuner est parfait avec une superbe vue depuis la terrasse.
Petite pensée à Kévin, le voiturier, qui est très sympathique, souriant et agréable !
Nous reviendrons volontiers !
HOTEL ROYAL-RIVIERA
Manager
04/18/2023 at 14:34
Chère Salomé GREGOIRE,
Permettez-nous de vous remercier pour avoir consacré quelques minutes de votre temps afin de partager votre évaluation après votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que nous avons parfaitement satisfait vos attentes. Soyez assurée que nous transmettrons vos éloges à nos équipes. Ils sont en effet leur plus belle récompense quant à leur implication à délivrer un service empreint d'attentions authentiques.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
Permettez-nous de vous remercier pour avoir consacré quelques minutes de votre temps afin de partager votre évaluation après votre expérience au Royal-Riviera.
Nous sommes enchantés de lire que nous avons parfaitement satisfait vos attentes. Soyez assurée que nous transmettrons vos éloges à nos équipes. Ils sont en effet leur plus belle récompense quant à leur implication à délivrer un service empreint d'attentions authentiques.
Nous vous renouvelons nos remerciements pour avoir sélectionné notre établissement et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt sur la French Riviera !
Très sincèrement,
Bruno Mercadal
Directeur Général
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Visited in march 2023
Chaque séjour a toujours été un moment magique et depuis des années ! .Un grand merci à toute l’équipe du Royal Riviera !
HOTEL ROYAL-RIVIERA
Manager
03/16/2023 at 14:08
Chère FLORENCE PENEZ,
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous.
Merci pour votre fidélité et espérons vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous.
Merci pour votre fidélité et espérons vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
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Visited in february 2023
Bellissimo hotel. Personale gentile. Camere pulite, un ottimo profumo nell hotel che mette relax. Grazie Sandra e Bruno
HOTEL ROYAL-RIVIERA
Manager
02/28/2023 at 13:15
Dear sandra supertino,
Thank you for the great review and for taking the time to share your experience at the Royal-Riviera with us.
We are delighted to hear that you enjoyed your time with us and our new hotel fragrance !
We look forward to welcoming you back to the Royal-Riviera in the near future.
Kind regards,
Bruno Mercadal
General Manager
Thank you for the great review and for taking the time to share your experience at the Royal-Riviera with us.
We are delighted to hear that you enjoyed your time with us and our new hotel fragrance !
We look forward to welcoming you back to the Royal-Riviera in the near future.
Kind regards,
Bruno Mercadal
General Manager
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Visited in february 2023
Merci énormément au personnel de rendre ce lieux encore plus magique que ce qu’il est déjà ! Ma femme et moi même avant adoré notre séjour chez vous ! Nous n’avons passez qu’une seul nuit mais nous avons déjà hâte de revenir . Nous avons manger au restaurant le jasmin la carte nous donner tellement envie que nous avons pris 3 entrée et tout était vraiment excellent . Seul petit bémol manque un peu de choix au petit déjeuné mais cela n’est qu’un petit détail en vu du séjour que nous avons passé . En vous souhaitant une bonne continuation et as très bientôt .
HOTEL ROYAL-RIVIERA
Manager
02/28/2023 at 13:19
Chère Benjamin Gsr,
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous. Sachez que nous n'hésiterons pas à partager vos commentaires avec le reste de l'équipe !
En espérant avoir le plaisir de vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
C'est avec grand plaisir que nous recevons vos compliments et vous remercions de les avoir partagés avec nous. Sachez que nous n'hésiterons pas à partager vos commentaires avec le reste de l'équipe !
En espérant avoir le plaisir de vous revoir très prochainement au Royal-Riviera.
Bien cordialement,
Bruno Mercadal
Directeur Général
See the translation
Visited in february 2023
Great hotel. Much recommended for a quiet and romantic stay. Very dedicated staff.
HOTEL ROYAL-RIVIERA
Manager
02/28/2023 at 13:21
Dear Rachel Maxwell,
Thank you so much regarding your great review. We are glad you enjoyed your time with us and our hotel services.
We look forward to welcoming you back very soon!
Kind regards,
Bruno Mercadal
General Manager
Thank you so much regarding your great review. We are glad you enjoyed your time with us and our hotel services.
We look forward to welcoming you back very soon!
Kind regards,
Bruno Mercadal
General Manager
See the translation
Visited in january 2023
We spent 5 unforgettable nights at Royal Riviera in June of 2022 celebrating our 25th anniversary. First the room, we had the pleasure of staying in the junior suite with the large terrace overlooking the pool, Jasmin Grill & Lounge, and most importantly the Mediterranean Sea. If you are looking for an unmatched experience this is the suite for you. The large corner suite offers a large main room accommodating the bed and several sitting areas including a sofa and comfortable chair. The room offers a corner view of the sea with two doors leading to the very large outdoor terrace and one small Juliet balcony. The terrace practically doubles the size of the suite, includes two chase lounge chairs, a table with 4 chairs and umbrella, an outdoor sofa and a commanding view of the property and sea. The staff at this property were the absolute best, very kind and attentive to all our needs. The property is beautiful and the private beach in the area is a real plus. You can walk into the town of Beaulieu-Sur-Mer for great shopping and lovely restaurants. The train station is a short walk away and will quickly take you to Nice or Monte-Carlo. If you are thinking about coming to the French Riviera this a great central location for exploring, do not hesitate, book any room at Royal Riviera!!
Visited in october 2022
Nous sommes venus ici uniquement pour manger et c’était super. Très bon plats bien cuisinés. Un gâteau offert avec une bougie pour un anniversaire c’était top ! De plus le cadre était très joli et agréable.
Allez y les yeux fermés :)
Allez y les yeux fermés :)
HOTEL ROYAL-RIVIERA
Manager
10/31/2022 at 14:23
Cher M. Karolewicz,
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes du Jasmin Grill and Lounge.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes du Jasmin Grill and Lounge.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
See the translation
Visited in october 2022
We had a great stay here. The hotel is beautifully decorated and the common areas, especially the pool, are perfect.
We would have given 5/5 but the food at Jasmin was mediocre and expensive and we were missed on room service one day which we didn’t appreciate. Having said that, you shouldn’t hesitate to stay here.
We would have given 5/5 but the food at Jasmin was mediocre and expensive and we were missed on room service one day which we didn’t appreciate. Having said that, you shouldn’t hesitate to stay here.
HOTEL ROYAL-RIVIERA
Manager
10/31/2022 at 14:37
Dear Paulo P.,
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very sorry to read that you have experienced some disagreements in our Jasmin restaurant and in the room service.
We hope to have the chance to change your mind during your next stay, don't hesitate to contact us for your future reservation.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very sorry to read that you have experienced some disagreements in our Jasmin restaurant and in the room service.
We hope to have the chance to change your mind during your next stay, don't hesitate to contact us for your future reservation.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
See the translation
Visited in october 2022
Personnel juste au top ! Nourriture incroyable mais les toilettes puent (c'est pas grave) merci !
HOTEL ROYAL-RIVIERA
Manager
10/31/2022 at 14:40
Chère Maurine T,
Je vous remercie chaleureusement d’avoir pris le temps de partager votre satisfaction avec la communauté Google.
Nous allons augmenter la fréquence de nettoyage des toilettes, nous vous remercions de nous avoir signalé ce problème.
Au plaisir de vous accueillir de nouveau très bientôt au Royal-Riviera.
Cordialement,
Bruno Mercadal
Directeur Général
Je vous remercie chaleureusement d’avoir pris le temps de partager votre satisfaction avec la communauté Google.
Nous allons augmenter la fréquence de nettoyage des toilettes, nous vous remercions de nous avoir signalé ce problème.
Au plaisir de vous accueillir de nouveau très bientôt au Royal-Riviera.
Cordialement,
Bruno Mercadal
Directeur Général
See the translation
Visited in september 2022
We stayed at Royal Riviera as part of a family vacation. We could not have been more impressed. Helpful, friendly service from staff at the front desk, pool, and beach. The property is absolutely beautiful. The room was amazing. Attention to detail was impressive. Also, we left a suitcase there by accident and they shipped it to the US! That’s how it’s done!
HOTEL ROYAL-RIVIERA
Manager
10/31/2022 at 14:41
Dear Mr Weber,
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
Thank you for the great review and for taking the time to share your satisfaction with the Google community.
We are doing our best to offer our guests the best experience so we are very pleased when we have achieve our goal.
Looking forward to welcoming you back very soon on our sunny Cap-Ferrat.
Kind regards,
Bruno Mercadal
General Manager
See the translation
Visited in august 2022
Juste sublime.... L hôtel le restaurant et le personnel... WE Will be back soon
HOTEL ROYAL-RIVIERA
Manager
09/08/2022 at 09:43
Cher Monsieur Lamblin,
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
Nous sommes ravis de lire votre commentaire élogieux et nous tenons à vous remercier au nom de l’ensemble des équipes.
Nous espérons avoir la chance de vous revoir très prochainement au Royal-Riviera pour une parenthèse enchantée.
Bien à vous,
Bruno Mercadal
Directeur Général
See the translation
Visited in august 2022
My wife and I stayed here last week for 2 nights. We were put in a room right next to the elevator which clearly needed maintenance and made an incredibly loud noise every time it moved and you could hear it loudly through the walls. We let the front desk know and they moved us to another room across the hall that was only marginally better. This is totally unacceptable for what they charge and they really need to fix their elevator! We sat by the pool and the beach and watched as others were offered drinks while we were just ignored multiple times. We also noticed the pool was very crowded and even met someone who was just there because they were friends with an employee (this is so unprofessional). You will feel like sardines packed in. Please also be beware that breakfast is 44 euro per person (very good food but exhorbitant). Also dont exchange any currency there at front desk because they charge a huge fee without warning. they may have a certificate to be a 5 star hotel...it most certainly did not feel like one, as they seemed to treat the guests who stay in the smaller (cheapest) rooms like second class citizens. It is a beautiful property but the interior decor is a bit tacky. We would definitely not stay here again.
HOTEL ROYAL-RIVIERA
Manager
08/30/2022 at 10:01
Dear Mr Glotzer,
Thank you for sharing your experience and sorry to read you did not fully enjoy your stay.
We will share and review your feedback internally.
It is in our culture to treat every guest the same way regardless of the type of room they have booked. How could the 150 employees, apart from the ones at the front desk know what category you are staying in ?
Summer has been very busy and temperature very high, so many guests have decided to stay by the pool or at the beach, however there is enough loungers and enough space to accommodate everyone. Access to pool is limited to residents and many guests became our friends after more than 20 years.
We do apologies that you felt that our beach or pool attendants did not pay enough attention to you.
Regarding our rates, all of them are available from our website and comparable to other 5-stars properties on the French Riviera.
We hope to welcome you again and offer a different experience, feel free to contact me, and I will personally take care of your reservation.
Best regards,
Bruno Mercadal
General Manager
Thank you for sharing your experience and sorry to read you did not fully enjoy your stay.
We will share and review your feedback internally.
It is in our culture to treat every guest the same way regardless of the type of room they have booked. How could the 150 employees, apart from the ones at the front desk know what category you are staying in ?
Summer has been very busy and temperature very high, so many guests have decided to stay by the pool or at the beach, however there is enough loungers and enough space to accommodate everyone. Access to pool is limited to residents and many guests became our friends after more than 20 years.
We do apologies that you felt that our beach or pool attendants did not pay enough attention to you.
Regarding our rates, all of them are available from our website and comparable to other 5-stars properties on the French Riviera.
We hope to welcome you again and offer a different experience, feel free to contact me, and I will personally take care of your reservation.
Best regards,
Bruno Mercadal
General Manager
See the translation
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I recommend any visitors also take a walk or short drive to visit the Villa Ephrussi de Rothschild and its amazing gardens.