Opinions HÔTEL VILLA ROSERAIE Vence

Ha sido una estancia de una semana, el personal atento a cualquier necesidad, amables, y cercanos, el desayuno genial, el ambiente del hotel, muy agradable y como dicen en francés, charmant, con un encanto especial ,en definitiva una experiencia para recordar y repetir, a un paso de Niza y en un núcleo de población, con todos los servicios y franceses amables, un 10 en toda regla ????????????????????

En formation dans le coin j'ai eu l'hôtel qui fallait pour recharger les batteries...
jolie suite (la mienne mensardé)
Je n'ai pas pu profiter de la piscine mais j' ai profiter d'une très bonne literie et d'un bon petit déjeuner copieux ????

Petit hôtel très sympathique !

Hôtel magnifique, romantique, calme, idéal pour se reposer et se ressourcer.
Un grand merci à Nina et Angela pour leur gentillesse et leur hospitalité !!!
Merci à Diego(la tortue) de ses petites ballades.

This was an absolutely SHOCKING experience this time last year (August 2022). Most of the recent reviews since then that give the place 5/5 are either biased, or incentivised. I honestly can't imagine anyone rating the place 5 stars based on the reality waiting for you there, even if it's just for one night. Please BE WARNED and look at Booking reviews as well, which seem to be far more realistic.
The list of issues is SO long, I will bullet point:
-hotel was under new management last summer, I think good reviews from pre-2022 are completely irrelevant at this point as everything's changed:
-clearly still same people in charge as last summer: they were inhospitable, unprofessional and I would go as far as saying rude to clients;
-pool is filthy and constantly closed, chairs umbrellas loungers etc. haven't been cleaned or maintained (let alone replaced) in a long time; I wouldn't set foot in the pool area, although as I say for 4 days it was closed 90% of the time anyway;
-house is old, plumbing and pipe issues is one thing they had throughout last summer looking at reviews around the same time, and our own experience: no water at all or only cold water for days??? Arrogant and unapologetic response from staff who literally said: "But well, there is still cold water, so what's the problem?". When there was no water, still no apology let alone money back.
-again, house is old and in dire need of renovation: rooms are tired, curtains, furniture etc. old. But it was also dusty and not well maintained, i.e. it wasn't clean. For the money charged, this is absolutely not good value for money and I suspect the three star rating would be taken away upon a new inspection (the last one seems to have taken place pre-Covid).
-breakfast is not only insulting, it's actually mouldy (the only "fruit" or anything not prepacked in the selection was mouldy) and possibly dangerous: i.e. old and out-of-date products like eggs. Again, someone needs to prompt an inspection and I do believe the results may entirely shut down the establishment.
-parking is an absolute joke, tiny parking that is charged overnight with cars parked so some can't exit if another parks in front (staff regularly parked in front to have it easy essentially inconveniencing their own guests, who have paid for this privilege). This becomes a real problem if you need to leave early for a flight (for example) and staff vehicles are obstructing exit because they can't be bothered to show up early to work either, or pick up the emergency phone they give as out of hours contact.
-the area itself is not calm and peaceful at all, there's a massive building site nearby with a huge crane hanging almost over the establishment. On a very busy junction.

In short, if you want an absolutely squalid stay with rude, lazy and incompetent staff that is massively overpriced, this is your place.

Bardzo przyjemne miejsce

nous avons passé un très bon moment, personnel et propriétaire accueillants, chambres propres, nourriture abondante au petit déjeuner, les enfants se sont amusés dans la piscine et la position optimale pour visiter la côte bleue.Près de st.paul de Vence un beau village médiéval installé dans le Style provençal plein de petites boutiques sympas. A Vence il y a des centres commerciaux et de belles boutiques. Le soir le silence règne et il n'y a pas de pollution lumineuse Merci pour l'hospitalité envers la structure et x la cordialité des Français.

Hôtel de charme… charmant !
Situation au calme et très paisible.
Personnel très sympathique, service de chambre impeccable.
Seul bémol pour lequel il n’a pas les 5 étoiles : pas de wifi, sauf à la réception

Perfect place to explore Vence. Two night stay with my two boys in room 4 - two connected rooms each with their own full bathroom/shower. The layout was smart and thoughtful, meeting a traveller’s every need. The breakfast was fantastic in the European way: breads, cheeses, meats, cakes and pastries, fruits, juices, coffees. An absolute deal in terms of cost.