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2024
Recommended
•
2024
Well-located establishment with parking, terrace, friendly restaurant and comfortable rooms and suites.
Between the Pont Saint-Bénézet and the Palais des Papes, this Mercure has it all: location, direct access to the Palais des Papes parking lot just below, comfortable rooms - classic, superior or suites - and a lovely terrace overlooking the Jardin des Doms for breakfast or an aperitif. The restaurant Le Racine is a very good place to dine without going out. The setting is attractive and well-decorated. And let's not forget the attentive welcome.
Did you know? This review was written by our professional authors.
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Rooms
Classic Room - 1 bed 160*200
Standard room, individual air-conditioning, 160 x 200 bed with comforter, flat-screen TV, safe, mini-fridge and courtesy tray. Free WiFi Internet connection. Bathroom with shower or bath, hairdryer.
Classic Room - 2 beds 100*200
Standard room, individual air-conditioning, 2 beds 100 x 200 with comforter, flat-screen TV, safe, mini-fridge and courtesy tray. Free WiFi Internet connection. Bathroom with shower or bath, hairdryer.
Maximum number of guests: 2
Surface area: From 15 m² / 161 sq ft
Maximum number of guests: 2
Surface area: From 15 m² / 161 sq ft
Chambre Supérieure - 1 bed 160*200 - 1 sofa bed 1 person
Family room, individual air-conditioning, 160 x 200 bed with comforter and 1 sofa, flat-screen TV, safe, mini-fridge and courtesy tray. Free WiFi Internet connection. Bathroom with shower or bath, hairdryer.
- Maximum number of guests: 4
- Surface area: From 18 m² / 193 sq ft.
- Maximum number of guests: 4
- Surface area: From 18 m² / 193 sq ft.
Suite - 1 bed 160*200 - 1 sofa bed 2 persons
Treat yourself to the experience of our high-comfort room, with exclusive Mercure bedding, iPhone/iPad docking station, Nespresso machine and other amenities for better relaxation or work conditions.
- Balcony
- Maximum number of guests: 4
- Surface area: From 25 m² / 269 sq ft
- Balcony
- Maximum number of guests: 4
- Surface area: From 25 m² / 269 sq ft
Chambre Privilège - 1 bed 160*200 - 1 sofa bed 1 person
Treat yourself to the experience of our high-comfort room, with exclusive Mercure bedding, iPhone/iPad docking station, Nespresso machine and other amenities for better relaxation or work conditions.
- Balcony
- Maximum number of guests: 3
- Surface area: From 18 m² / 193 sq ft.
- Balcony
- Maximum number of guests: 3
- Surface area: From 18 m² / 193 sq ft.
Châtelet Suite - king-size double bed (180 x 200 cm) and two single beds (90 x 200 cm)
Spacious, modern, renovated suite with 180 x 200 cm bedding, cosy armchairs, winter garden, large TV screen and docking station, bathroom with shower and whirlpool bath.
Maximum number of guests:4
Surface area: From 50 m² / 538 sq ft
Maximum number of guests:4
Surface area: From 50 m² / 538 sq ft
About us "MERCURE PONT D'AVIGNON"
Further information
Further information
Opening time and information on MERCURE PONT D'AVIGNON
88 rooms. Double rooms from €110. Parking (Palais des Papes, Boulevard de la Ligne parking lot). Seminar facilities. Free Wifi. Restaurant (Le Racine). Satellite TV. Terrace.
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Members' reviews on MERCURE PONT D'AVIGNON
4.1/5
40 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in november 2023
Très bien situé dans le cœur d'Avignon
Visited in november 2023
l'employé du petit-déjeuner est un désastre total. hostile, incompétent, effronté.
On the last morning before check out I wanted to see what the breakfast room looked like. I took a croissant (mini, 20g) and left, which was wrong. Afterwards I was treated like a felon by the kitchen help and they wanted to charge me €16.90 for a croissant.
Absolute impudence and totally incompetent, extremely unfriendly staff.
It's a shame for the hotel that they employ such brutes at breakfast.
On the last morning before check out I wanted to see what the breakfast room looked like. I took a croissant (mini, 20g) and left, which was wrong. Afterwards I was treated like a felon by the kitchen help and they wanted to charge me €16.90 for a croissant.
Absolute impudence and totally incompetent, extremely unfriendly staff.
It's a shame for the hotel that they employ such brutes at breakfast.
Visited in november 2023
Veste et TISHIRT oubliés . Je téléphone pour qu'on me les mettent de côté . Disent oui pas de problémes . Quand je me représente m'aident à chercher , trouver juste le TSHIRT .Reste volé par leurs collégues. Ensuite me proposent (ALINA KOLESNIKOV) de me rembourser mon gilet / doudoune . Quand j'envoie le justificatif me traitent de menteur . J'étais fou de rage . Quelle hypocrisie . J'en reviens pas . En plus pas de chauffage dans la suite . À éviter . Leur chef ALINA KOLESNIKOV ne tient pas sa parole tenue devant sa collégue . C'est scandaleux . Je n'y retournerais plus . 220€ pour une suite sans chauffage et une veste à 299€ volés par leur personnel . Horrible ........
Visited in november 2023
Hôtel très bien placé, en centre ville mais bien calme. Pont, Palais des papes, musées et restaurant facilement accessibles à pied. Bon restaurant, personnel très sympathique. Un grand merci pour le surclassement !
Juste un petit bémol: l'accès depuis le parking un peu pénible, surtout avec des valises (escaliers, couloirs...)
Juste un petit bémol: l'accès depuis le parking un peu pénible, surtout avec des valises (escaliers, couloirs...)
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Deux étoiles de moins pour le service et la qualité de suivi des réservations.
Nous avons réservé une chambre privilège et on nous donne une chambre Supérieure.
Heureusement que nous vérifions sinon je penses que beaucoup de personnes doivent se faire avoir.
On arrive dans la chambre, pas de bouteilles d'eau offertes, pas de coffre fort, trois petites cannettes dans le frigo, table bancale, lumière de la douche qui sintille il ne faut pas être épileptique, brosse de WC qui a vécue de nombreuses années qui ne reste pas en place dans son pot... Bref on s'attend à mieux pour 200€ la nuit!
La femme de chambre passe mais fait qu'un côté du lit et laisse nos verres sales sur la table....
Mercure qui soit disant et le top de la gamme Accor ça laisse largement à désiré.