Results Hotel Avignon

MERCURE PALAIS DES PAPES

Hotel • €€€
3.5/5
• 34 review
Open - 24h/24, 7j/7 • Opening hours

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Gps: Rue Molière, "Gps" Rue Molière, 84000Avignon, France
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04.90.80.93.00
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Members' reviews on MERCURE PALAIS DES PAPES

3.5/5
34 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Carl G.
Carl G.
Visited in october 2023
Well located just 50m from the Papal Palace, large room, clean, good room service and breakfast. Also, the parking garage was a nice surprise. I feel like this wasn't well advertised and I only found out about it when hotel staff emailed me just before my arrival. Having a parking garage just 50m from the front door made a big difference in the center of Avignon.
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Mark T.
Mark T.
Visited in october 2023
Great location next to Palais des Papes, perfect for exploring main sites in Avignon. Welcome from reception was very good. Rooms are ok, decor a little tired. No bar did not have breakfast so can't comment on quality. Main issue if you bring a hire car is finding a parking spot in the underground public car park (20% discount through hotel) as spaces are limited and rather narrow for modern vehicles. Also you have to take your luggage up a flight of steps onto the street to access the hotel. Overall though the location makes that a worthwhile effort!
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eve e.
eve e.
Visited in october 2023
Punaises de lit au Mercure Palais des Papes !
L'hôtel mercure palais des papes fait face actuellement à un problème de punaises de lit.

Ma réservation effectuée en janvier dernier pour un séjour prévu du 27 au 29 septembre a été annulée sans communication de leur part. J'ai découvert en ligne en faisant mon check-in que je n'avais plus de chambre : "réservation annulée"...

Une personne a daigné m'appeler le 26 septembre m'expliquant le problème de punaises de lit rencontré par l'hôtel sans me fournir de solution d'hébergement satisfaisante (un hôtel ibis en dehors de la ville n'est pas une solution de remplacement quand le planning de travail est chargé). Cette personne devait me recontacter après en avoir parlé au directeur mais j'attends toujours son appel !
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Steve H.
Steve H.
Visited in september 2023
Some good and bad:
—Great location right next to the Palais
—Rooms overall nicely done and decent sized
—Service good
—Good selection at breakfast and plenty of room to sit down
However
—The shower is strange. It has a rain head that basically dribbles out and then a hand shower.
—The air conditioner kept kicking out so the room would warm up. The bedding is a single heavy comforter so it was either on or off. We had a hard time sleeping which outweighed all the goods. It was noisy enough on the square we could not leave the windows open.

I would consider staying here again in the future.
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Dex
Dex
Visited in september 2023
Très bel hôtel idéalement situé en plein cœur de la ville à deux pas du Palais
Chambre avec petit balcon vue dominante très agréable
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