KYRIAD AVIGNON PALAIS DES PAPES * * *
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2024
Recommended
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2024
Hotel located in the middle of all the restaurants of the Place de l'Horloge
It's nestled in the middle of all the restaurants on Place de l'Horloge, so it's not easy to spot. The lobby is rather narrow. But the hotel has the advantage of being in the right place! Just a stone's throw from the Palais des Papes and the Pont d'Avignon, on the edge of the pedestrian streets, at the end of the Rue de la République, you couldn't be more central. The rooms on the second floor have been redecorated with a colorful wall panel, making a welcome change from the more standard rooms.
Did you know? This review was written by our professional authors.
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Members' reviews on KYRIAD AVIGNON PALAIS DES PAPES
3.9/5
32 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in june 2023
We have made this booking on 5-8 May 23 , upon checking the hotel , we found out that that the aircon is not working and was told that the aircon will only be fixed on 9 may 2023 , That means that we will have no Aircon for the next 3 days we are staying in Hotel Kyriad Avignon which is not acceptable , that temperature in the day went up as high as 26-28 degree ,we ask the hotel staff and told him that we will check out and ask Expedia for a refund, Expedia told us that the hotel does not want to provide the refund which is unacceptable as the hotel didn't even provide the basic necessity for the guest which is to provide an basic air conditioning
I deeply disappointed by the hotel service and waiting for the hotel to revert to me on the refund to be provided ,This is my reference number 72480510353885
I deeply disappointed by the hotel service and waiting for the hotel to revert to me on the refund to be provided ,This is my reference number 72480510353885
KYRIAD AVIGNON PALAIS DES PAPES
Manager
06/14/2023 at 11:33
Thank you for sharing your experience you had over a month ago. We are sorry you did not enjoy your stay with us which lasted just a few hours We value our customers point of view and always try to improve us. We also value our comitment to minimize our energy footprint especially in these times of climate change and high demand on Energy. We also follow the French government guidelines issued on Octobre 11, 2022. As all French companies we have been asked to reduce our electrical consumption. So on an average early May in Avignon with temperatures as low as less then 9° Celcius with max below 26° Celcius we decided that it was not time yet to turn the AC on (May 5 Max temp in Avignon was 26.3 at 11h52 UTC). We even had clients who found the temperature too cold in the morning. A window left ajar was definitely enough to cool each rooms in the Hotel. I am sure you also value that all little steps mater when taking care of the environment. Once again we are sorry we did not give you full satisfaction while you stayed on our premises. Sincerely, Laurent D. Manager.
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Visited in june 2023
Πολύ βολικό για να κινηθείς μέσα στην πόλη καθαρό με ευγενικό προσωπικό
KYRIAD AVIGNON PALAIS DES PAPES
Manager
06/14/2023 at 11:34
Thank you so much Giannis. Sincerely, Laurent D., Manager.
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Visited in may 2023
Personnel accueillant
Petit déjeuner copieux
Emplacement exceptionnel.
Petit déjeuner copieux
Emplacement exceptionnel.
KYRIAD AVIGNON PALAIS DES PAPES
Manager
06/01/2023 at 14:03
Merci pour René pour les 5 étoiles. Nous avons été ravis de vous accueillir. Cordialement, Laurent D., Directeur.
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Visited in may 2023
Hôtel en plein centre ville, proche du palais des papes. Chambre confortable mais très bruyante sur rue avec camion poubelle tous les matins à 6h suivi de la mise en place des terrasses. Je pense que côté cour c'est plus calme. Petit déjeuner léger, sans œufs, ni bacon ni leur produit du moment pour cause de pénurie depuis plus de 15 jours. Je pense qu'il est possible de trouver des œufs à Avignon ???? accueil agréable.
KYRIAD AVIGNON PALAIS DES PAPES
Manager
06/01/2023 at 14:02
Bonjour, Nous sommes désolés de ne pas vous avoir donné satisfaction. En revanche permettez moi de revenir vers vous au sujet des horaires des camions poubelles. Nous ne maîtrisons pas ceux-ci car ils dépendent du Grand Avignon. Notre établissement est équipé de double vitrage typé aéroport qui généralement donne satisfaction à nos clients. En ce qui concerne les oeufs brouillés notre chaine préconise pour des raisons d'hygiène l'emploi de préparations qui sont elles constamment en rupture de stock. Nous le regrettons tout autant que vous. Comme vous l'avez remarqué nous n'avons pas de restaurant et les conditions pour préparer des oeufs ne sont pas réunies. Encore une fois nous sommes désolés de ne pas avoir su répondre à vos attentes. Cordialement, Laurent D., Directeur.
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Chambre un peu petite...
Par contre très calme