VIVA DOMINICUS BEACH BY WYNDHAM

Playa excelente, es lo mejor que tienen.
Habitaciones bungaloo linda y buen servicio de limpieza.
Bar, nivel bajo comparado con del hotel, los tragos son de mala calidad, con suerte hacen uno o dos que son ricos, el resto pésimo. La barra de jugos y batidos si es buena.
Los show de entretenimiento están muy bien.
Atención del personal es variable, algunos muy bien y otros apáticos, ni saludan, falta trabajo ahí.
La parte deportiva de kayak entre otros no te explican nada, como es la técnica, recomendaciones, como hacer para pedir ayuda, nada, pésimo servicio.
La comida en los restaurantes de reserva está muy bien, el buffet del beach es intermedio, para el hotel el nivel queda bajo. El del palace es claramente superior y mejor atención.
La pasarela con los gatos sueltos está linda.

Un Paradiso in Terra ....tutto perfetto dal cibo alle camere all animazione al personale italiano e dominicano...
Consigliatissimo...torneremo sicuramente!!!

Good:
- some of the staff is great
- plenty of food and options, and the breakfast is pretty good
- palms provide shade on beach
- coffee was delicious

Bad:
- Beach has lots of rocks in the water and multiple people in our party cut and injured their feet. Would recommend bringing water shoes.
- not very English friendly, most activities are completely in Spanish (with only very basic English) and most of the staff don't know English. Most of us honestly felt we were treated worse than the the guests that spoke Spanish or Italian. The exception of the staff at the bars, they were always friendly and nice, even the once that didn't speak English well.
- Food is not great, often meat was undercooked and multiple people in our party got food poisoning. A lot of us would get unusualy tired after eating.
- Service is pretty terrible, we booked a king size bed got a double room instead. Which is fine in itself, but how we were treated to change the room was not. Never any apologies, only an attitude that we were bothering them. Two days in a row we were told to come at 10 am, and then 3 pm to reception to be shown rooms that were absolutely terrible. They were facing a barbed wire wall, had no balcony and one of them was next to a loud restaurant. We were told this process was there due to limited availability. We booked this resort 6 months in advance, there was 13 people in our party, spent around 30 000 Cad in total, there really isn't an excuse for them not having a room ready for us, and especially for the treatment we recieved. There was one girl at guest services, Macarena who helped us book restaurants, and after my experiences with reception didn't even want to mention the room situation, but sister in law insisted. When she heard what happened she cared and treated us with respect. She sent an email saying we might get compensation in some other way and to await a response from them. We were hoping they would try to make it right in some way and they just had the perfect opportunity to do so, but nothing. Only a message to the sister in law, in Italian asking her to come reception only to be told after an hour conversation that the message was intentented for a different room. Again, without any apologies for the inconvenience.
- some of the staff at the place to get beach towels were not only extremely rude but also disrespectful to women. My fiancé went get towels exchanged and explained the guy working there kept trying to flirt with her and made her very uncomfortable. I made it habit to go after that and one time took our 13 year old niece with us. I was standing a bit behind and one of the guys working there was looking at the niece in a very disturbing and lustful way. I had to get in between her and him and and gave him a stern look after which he looked away.
- unless you speak Italian or Spanish, and don't mind food poisoning and for the staff to make your children feel unsafe avoid this resort like the plague.

Beach is beautiful, water is clear, and the layout of the hotel is very nice. Everything else is below average. They do have great coffee. Staff friendliness varies by a person. You will have some staff that are very friendly and pleasure to be around, and then you have some that are plainly rude ( stay away from water sports place those employees are ready to throw hands, lol). This is the first resort that I stayed at that has an EMPTY mini fridge in the room. If you are unfortunate, you might get a room in a boarded up building in the back like me. They changed the room the next day after my travel agent contacted them. If you don't like your room, don't bother changing they are all the same.

Je suis passé par une superbe agence de voyage: Justine Voyages à Duvy et elle m'a choisi ce magnifique hôtel all inclusive