LA TONNELLE
Guesthouse
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€€
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Members' reviews on LA TONNELLE
4.7/5
30 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The staff were all extremely friendly and helpful. The breakfast was lovely. The rooms were cleaned each day and they were very specious and comfortable. The hotel was also just a quick walk to a prime beach spot with great snorkelling. There’s also many great places to have dinner in walking distance. The hotel booked many of our excursions so we didn’t not have to worry about that and they knew exactly where the best spots are! The hotel owners Gert and Marlene were some of the nicest people we have met! They made this experience truly wonderful for us and next time we come we will be sure to stay at the same place! Thank you!
The warm welcome from the dashing host and a 100 watt smile was enough for me to gauge our rest of the stay here...And just i had thought..Sure enough we had a memorable stay here . The family room is spacious and has a mini balcony as well.
The breakfast was sumptuous and served by an ever smiling 'Indira'.
Thank you Gert for making our short stay in Trou aux biches " très mémorable".
Gert
The cake you photographed looks quite scrumptious, you should be happy with it and I trust your shared your gratitude. It was however definitely not made in August 2023 as each special event happening at La Tonnelle, happens under my personal watch. We did do a cake for a beautiful Italian family who also celebrated a birthday but it was a coconut cream chiffon cake... very delicious I must add.
As for the time that the rooms are cleaned, please note that we have 25 bedrooms, rooms are cleaned in as convenient time as possible. As a standard we wait for guests to leave their rooms after breakfast at 10:30/11am before entering the rooms. We again try our utmost to be out of all the rooms by 3:30/4 pm before the guests starts returning. We pride ourselves in leaving a clean and hygienic space.
We have 24hr security on site and can proudly state that our guests have a safe space to spend their time in Mauritius.
Cold water I do not want to do anything about. You seem to have visited during winter season in Mauritius, summer in Italy, and the water temperature drops to about 22/23 degrees Celsius in this time... cold for some but fine for others. I promise you that you will appreciate the cooler water during October to March when temperatures and humidity can be quite high. We installed a lovely fountain to circulate and drop water temperature in the summer period when guests finds the pool to be a lovely space to relax after a hot day on the beach.
A special request: please do publish current reviews when reviewing my or other resorts in future as your in-accurate review of the current state of my guest house very poorly reflect on my rating... i find that unfair.
As far as your personal experience goes, I am sorry that it left a negative impression. I do hope you will one day come back and give me a second chance to prove you wrong. Best regards and good luck! Gert