Opinions VANILLA HOUSE Rivière Noire : Find out what other web users have to say about this place

Alec K.

Visited in september 2023

Rooms are very clean and well kept, staff are friendly and very helpful.

VANILLA HOUSE Manager

09/23/2023 at 07:07

Good morning Alec
Thank you very much for the good review . We strive to delight and please all our customers .

Thank you
Alden Laureau

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Jimmy C.

Visited in september 2023

Great Mauritian food.

VANILLA HOUSE Manager

09/20/2023 at 11:03

Good afternoon My Chan
Thank you so much for the awesome review . Really appreciate it .

Alden Laureau
General Manager

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Lakshita S.

Visited in september 2023

Nice place to hang out with friends & family!
We went there to attend the Drink Draw event!

VANILLA HOUSE Manager

09/06/2023 at 07:09

Good morning Lahshita
Thank you for the review but would like to know more about your review . Kindly advise as to the reason for the rating .

Thank you
Alden Laureau

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Vickshay L.

Visited in september 2023

Thanks for such a great service! I’ve really enjoyed the meals, the prawn curry tupically mauritian style...i loved it..especially with all the sides❤❤❤ and to not forget the tamarind lemon ice tea❤❤❤❤..will be back soon...❤❤

VANILLA HOUSE Manager

09/06/2023 at 07:12

Good morning Vickshay

Thank you for the great review as we like to pride the Village on our all round service .
Look forward to hosting you soon in the near future .

Thank you
Alden Laureau

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Sven W.

Visited in august 2023

Wir waren zweimal zum Essen dort - super Geheimtipp! Total leckere Burger und Salate, auch ein leckeres Frühstück gibt es. Besonders witzig sind die Katzen und Hühner die im Außenbeleuchtung herumlaufen:) Es gibt auch einen Shop auf dem Gelände, in dem Souveniers wie Mauritius - Tshirts deutlich günstiger gekauft werden können wie z.b. in Port Louis

VANILLA HOUSE Manager

08/26/2023 at 12:23

Good afternoon Sven
Thank you so much for the awesome review . Really appreciate it .
I have also passed it on the the owners of the Pop-up Store .

Thanks
Alden Laureau

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Jojo G.

Visited in august 2023

Personelle tŕes agréable, nourriture plus que convenable et lit confortable

VANILLA HOUSE Manager

08/24/2023 at 06:36

Good morning Jojo
Thank you so much for a great review and it is appreciated so much . Hopefully we see you soon again .

Thanks
Alden Laureau

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Manuel W.

Visited in august 2023

Ein absoluter Traum. Es ist wie eine kleine Kommune, in der man vom Einkaufsladen über ein Café/Restaurant bis zum Friseur alles bekommt. Die Zimmer sind super schön, groß und sauber!!!! Das Personal ist extrem hilfsbereit! Ein toller Aufenthalt. Wir waren sehr traurig, dass wir nur eine Nacht da waren.

VANILLA HOUSE Manager

08/08/2023 at 12:24

Thank you very much for the great review . We look forward to seeing you soon and hopefully for a longer stay .
Alden Laureau
General Manager

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Nandish I.

Visited in august 2023

Very nice place,went there with family,evry1 was happy

VANILLA HOUSE Manager

08/08/2023 at 12:25

Good afternoon Nandish
thank you very much for the awesome review . Much appreciated .

Alden Laureau
General Manager

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Sandra F.

Visited in july 2023

We were regular customers in this grocery shop for the last 2 years. But it was the last time! We went there on Sunday afternoon and wanted to bring back 2 empty Jars from the Honey they sell. We had to pay a deposit of MUR 250 per jar. But when we brought them back, the shop assistant (on the phone the whole time!!) told us, that the deposit is not refundable! I have never ever heard about something like this in my whole life!! What a rip off! I will never ever purchase this honey again. And never go back there again, because the shop assistant should at least put her mobile phone away, when she has to interact with costumers! We bought other items; I should have left them behind too.
Very diasppointing.....

VANILLA HOUSE Manager

07/11/2023 at 15:01

Good afternoon Mrs Fraefel
I must apologize sincerely for the way the shop assistant served you . This is not our way or standard at all .
With regard to the deposit on the Honey jar I am busy investigating this as I had no idea that this was the case . Once I have an answer i would like to report back to you and your husband .
Kindly contact myself on either [email protected] or directly on 5254 2319 .

Thanking you in advance .
Alden Laureau
General Manager
Vanilla Village

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Whocares W.

Visited in june 2023

It's OK. That day its was windy and the leaves was flying over places.

VANILLA HOUSE Manager

09/26/2023 at 08:05

Good morning

Sincere apologies about the bad weather experience . Hope to see you soon in the near future again .

Thanks
Alden Laureau
General Manager

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Kate D.

Visited in june 2023

Our breakfast, supposed to be hot, was served partly cold and after a long waiting time even though we were the only clients. It was also expensive even in European standards, 19€ for one person. The atmosphere is nice but I think they have got enough of my money.

VANILLA HOUSE Manager

06/12/2023 at 14:16

Good afternoon Kate
Please could you kindly contact Alden Laureau (52542319) so i can personally deal with your experience .

Thanks
Alden Laureau
General Manager
Vanilla Village

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יוסי �.

Visited in june 2023

מקום נעים ,תפריט מגוון וטעים.מקום שקט חניה בשפע .
מומלץ

VANILLA HOUSE Manager

10/21/2023 at 15:25

Good afternoon

Thank you very much for the great review .

Alden Laureau

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Glen M.

Visited in may 2023

A hidden jewel in Mauritius. Unpretentious but still classy. Small boutique shops, nice deli and good food. Really good service.

VANILLA HOUSE Manager

10/21/2023 at 15:28

Good afternoon Glen

Thank you and we appreciate the good review .

Thanks
Alden Laureau

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Kapil J.

Visited in may 2023

Went there for lunch..satisfied!

VANILLA HOUSE Manager

10/21/2023 at 15:29

Good afternoon Kapil

Thank you for the great review

Alden Laureau

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Tannoo J.

Visited in april 2023

Super nice

VANILLA HOUSE Manager

10/21/2023 at 15:30

Good afternoon Tannoo

Thanks for the great review .

Alden Laureau

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Normand H.

Visited in april 2023

Jolie village rustique sympathique le confort de notre chambre moyen deux lits collé matelas presque confortable... P'tit déjeuner ok le tarif pour un café supplémentaires $$$ . Bonne ambiance le soir. Boutique sympathique l'ensemble est calme et propre.

VANILLA HOUSE Manager

10/21/2023 at 15:32

Good afternoon Normand

thank you for the review and pointers . We appreciate it and hope to make your next visit better .

Thanks
Alden Laureau

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Sharon M.

Visited in april 2023

Great spot , the restaurant, boutique and deli. Nice kids play zone, although needs a bit of sprucing up. They also offer accommodation, not sure what that's like .

VANILLA HOUSE Manager

10/21/2023 at 15:32

Good afternoon Sharon

thank you for the great review .

Alden Laureau

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Bronwyn D.

Visited in february 2023

What an interesting place with so many hidden elements to it and so much to do.
Definitely worth a visit - more than one!
The restaurant is great, the grocer stocks interesting goodies, the Pop-Up store sells some wonderful gifts, the pet shop has unique items and the guest lodging looks comfortable.
Such a unique place and thrilled it’s in our neighbourhood!

VANILLA HOUSE Manager

10/26/2023 at 09:01

Thank you for the lovely review ,

thanks
Alden Laureau

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Dr. J.

Visited in february 2023

Tropical paradise. Good place for kids.

VANILLA HOUSE Manager

10/26/2023 at 09:02

Thank you for the lovely review

Thanks
Alden Laureau

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