Results Hotel Bel Ombre

SO SOFITEL MAURITIUS

Hotel €€€
4.4/5
54 review

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Carte de l'emplacement de l'établissement
Route Côtière, Beau Champ, Bel Ombre, Mauritius
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2024
Recommended
2024

Eco-chic resort with pool featuring a main restaurant, beach lounge, mini-club and a range of activities

Set against a backdrop of lush vegetation, the most glamorous incarnation of the Sofitel brand has created an eco-chic resort under the signature of the late Kenzo Takada, who designed part of the decor. Sleek design and sensual curves permeate the 92 suites and villas, and the futuristic half-in, half-out spa. The same boldness is evident in the main restaurant, which resembles a thatched cathedral. There's also a beach restaurant, bars, mini-club, range of activities, fitness center and 100-metre-long swimming pool shaped like a Mauritian panga - the machete of the cane cutters.

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Members' reviews on SO SOFITEL MAURITIUS

4.4/5
54 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2023
Nous avons décidé de venir à l'île Maurice pour notre voyage de noce et ce choix a été le meilleur choix qu'on a pu faire pour notre bien être moral.
L'accueil à l'arrivée a été exceptionnel, vous êtes vite mis dans le jus et comprenez rapidement qu'ils sont là pour VOUS !!
L'hospitalité est parfaite, le personnel est exceptionnel, l'hygiène est irréprochable, le service est rapide et à la hauteur de leur image.
Les repas sont copieux et sont adaptés à tous les goûts.
Les activités sont personnalisés selon la demande.
Le Spa est une expérience de détente de rêve!!
Je tiens à remercier individuellement chaque membre du personnel, en commençant par Divya, Raj, Rakesh, Vanessa, Marie Michel, Rajiv, Kovilen, Jamy, Senjana, Linley, Sylvio, Steven; j'espère n'avoir oublié personne.
Je recommande fortement !!
Visited in september 2023
Nous avons été très agréablement surpris par l'attention et l'attention du personnel pendant notre séjour.
Nous avons également beaucoup apprécié la qualité et la fraîcheur des plats proposés aux restaurants.
Visited in september 2023
Beyond shock by the poor service. I called trying to book a villa and was told to call again another day because no one could take my booking at this stage. Asked to talk to someone in the management and was told once more that no one was in today. It's beyond me.
SO SOFITEL MAURITIUS
SO SOFITEL MAURITIUS Manager
10/01/2023 at 11:41
Dear Mrs Kimberley,

Thank you for taking the time to tell us about on-call experience.

Please allow us to express our sincerest apologies, we invite you to send us an email on [email protected] for all reservations related queries.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

So/ Team
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Visited in september 2023
Das Hotel ist von der Anlage her wunderschön. Das Hotel hat einen super schönen und gepflegten Garten direkt am Strand.
Da es sehr abgelegen von anderen Hotels ist, hat man den Strand für sich allein.
Wir waren gerade (Ende September) dort.
Um am Strand zu liegen, war es leider zu kalt. Wir sind dann nach Le Morne an den Strand gefahren. Dort war es immer deutlich wärmer.
Die Zimmer des Hotels sind sehr schön.
Die meisten Kellner sind sehr freundlich, leider nur ein bisschen unorganisiert.
Öfter musste man selbst an die Getränke erinnern oder diese kamen fast nach dem Essen an.

Über einen Kellner dort ärgere ich mich besonders.
Er wollte mir täglich nach mehrmaliger freundlicher Nachfrage keine Apfelschorle bringen.
Alle anderen Kellner haben mir immer Apfelschorle zum Frühstück gebracht.
Er brachte nicht mal das Getränk als eine andere Kellnerin ihn darum bat. Er ignorierte es mehrfach.
Apfelschorle von diesem Kellner zum Frühstück habe ich also nie erhalten!

Sehr schade, die anderen Kellner sind sehr bemüht und freundlich!
SO SOFITEL MAURITIUS
SO SOFITEL MAURITIUS Manager
10/01/2023 at 11:22
Dear Mrs Stelling,

We thank you so much for taking the time to write about your stay at SO/ Mauritius.

Rest assured that we have taken good note of your comments and wish to sincerely apologise for all inconveniences caused. We have carefully read your constructive comments which is essential to further
improvement of our services.

We reiterate our wish to welcome you again to renew your experience with us and assure you of our constant efforts to improve.

We look forward to welcoming you in the near future for a better experience.

Kindest regards,

So/ Team
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Visited in september 2023
Przepiękny hotel, niezwykła obsługa, wspaniałe jedzenie

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