LONG BEACH
Hotel
•
€€€
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Book on 
2024
Recommended
•
2024
A fabulous resort with 255 spacious suites, 5 restaurants, boutiques, discotheque and masterful lounge bar
A 1 km peninsula of beaches and coves is home to this fabulous resort of innovative chic, featuring cubic constructions housing 255 fresh, spacious suites with large terraces, embellished in 2023 in soft green hues. At the heart of the complex, the Italian-style piazza is surrounded by 5 restaurants, boutiques, a discotheque and a magnificent lounge bar planted under an arch. XXL leisure facilities: 3 swimming pools, climbing wall, multi-sports fields, golf course, water sports hut, Marine Centre, Cinq Mondes Spa, children's and teen club, etc.
Did you know? This review was written by our professional authors.
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Compare and book your accommodation LONG BEACH
Members' reviews on LONG BEACH
4.4/5
44 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Good place to relax and food was average and hospitality was ok
Staff was polite
Staff was polite
LONG BEACH
Manager
10/26/2023 at 13:38
Dear Guest
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Christian Jaquier
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Christian Jaquier
See the translation
Visited in october 2023
Déçue.
- Problèmes au Check-in ET au check-out sans aucune raison claire, on a dû attendre (avec 1 toddler et 1 bébé de 3 mois).
- le berceau n'était pas prévu dans la chambre, il a fallu demander.
- pas de table à langer ni baignoire disponibles
- souris la nuit dans la chambre, cafard vu près du pain au resto
- aucun endroit où s'asseoir pour apprécier la programmation musicale le soir si on ne consomme pas au Shores
- pas très pratiquable avec poussette
- Problèmes au Check-in ET au check-out sans aucune raison claire, on a dû attendre (avec 1 toddler et 1 bébé de 3 mois).
- le berceau n'était pas prévu dans la chambre, il a fallu demander.
- pas de table à langer ni baignoire disponibles
- souris la nuit dans la chambre, cafard vu près du pain au resto
- aucun endroit où s'asseoir pour apprécier la programmation musicale le soir si on ne consomme pas au Shores
- pas très pratiquable avec poussette
LONG BEACH
Manager
10/24/2023 at 13:05
Cher Client,
Merci pour votre évaluation.
Bien que je souhaite que vous ayez eu une meilleure expérience, ce sont des commentaires comme celui-ci que nous apprenons et que nous utilisons pour nous améliorer.
Nous travaillons dur pour offrir une expérience client exceptionnelle, et il est évident dans ce cas que nous n'avons pas réussi. Si vous nous donnez une chance de regagner votre confiance, je peux vous assurer que nous ferons de notre mieux pour vous offrir la grande expérience hôtelière que beaucoup de nos clients ont tant appréciée.
Sincèrement,
Christian Jaquier
Merci pour votre évaluation.
Bien que je souhaite que vous ayez eu une meilleure expérience, ce sont des commentaires comme celui-ci que nous apprenons et que nous utilisons pour nous améliorer.
Nous travaillons dur pour offrir une expérience client exceptionnelle, et il est évident dans ce cas que nous n'avons pas réussi. Si vous nous donnez une chance de regagner votre confiance, je peux vous assurer que nous ferons de notre mieux pour vous offrir la grande expérience hôtelière que beaucoup de nos clients ont tant appréciée.
Sincèrement,
Christian Jaquier
See the translation
Visited in october 2023
Very cool place!
LONG BEACH
Manager
10/24/2023 at 13:08
Dear Guest,
Thank you for your comment and rating.
We look forward to welcome you back soon for another great moment.
Best regards,
Christian Jaquier
Thank you for your comment and rating.
We look forward to welcome you back soon for another great moment.
Best regards,
Christian Jaquier
See the translation
Visited in october 2023
I stayed here 12 years ago when it first opened and I couldn’t fault it, so wanted to treat my family to a stay here.
We had a few issues on check-in, however, on hearing my complaints, the guest relations manager Dolores went above and beyond to ensure the rest of our stay was amazing. The service at this hotel is first rate! They really want you to have a great experience. Samia and Jenny at breakfast were particularly helpful and friendly.
It has a great pool for kids and a lovely atmosphere. As well as a beautiful beach, which we loved spending time on.
If you have any issues, just speak up and they’ll take care of everything, which is all you can ask of any hotel.
Just be aware, there is no free water at dinner, which we were surprised about for a 5* hotel. But I guess we’re used to getting free tap water in Europe.
That said, I’ll definitely be back, as we had a great time. And my nephews loved the golf buggies that took you around!
We had a few issues on check-in, however, on hearing my complaints, the guest relations manager Dolores went above and beyond to ensure the rest of our stay was amazing. The service at this hotel is first rate! They really want you to have a great experience. Samia and Jenny at breakfast were particularly helpful and friendly.
It has a great pool for kids and a lovely atmosphere. As well as a beautiful beach, which we loved spending time on.
If you have any issues, just speak up and they’ll take care of everything, which is all you can ask of any hotel.
Just be aware, there is no free water at dinner, which we were surprised about for a 5* hotel. But I guess we’re used to getting free tap water in Europe.
That said, I’ll definitely be back, as we had a great time. And my nephews loved the golf buggies that took you around!
LONG BEACH
Manager
10/24/2023 at 13:27
Dear Melissa,
Thank you for having chosen our resort as your holiday escape and for the time taken to share your feedback.
It gives immense pleasure in knowing that your appreciated the resort despite some glitches as highlighted above.
We read with great pleasure your kind words concerning the service provided by our restaurant teams and Dolores who went the extra mile in contributing so positively to your stay.
We cannot thank you enough for being our ambassador and sincerely hope that you will give us the opportunity to welcome you back to our sores for another warm experience.
Best regards.
Christian Jaquier
"
Thank you for having chosen our resort as your holiday escape and for the time taken to share your feedback.
It gives immense pleasure in knowing that your appreciated the resort despite some glitches as highlighted above.
We read with great pleasure your kind words concerning the service provided by our restaurant teams and Dolores who went the extra mile in contributing so positively to your stay.
We cannot thank you enough for being our ambassador and sincerely hope that you will give us the opportunity to welcome you back to our sores for another warm experience.
Best regards.
Christian Jaquier
"
See the translation
El servicio de barra en la piscina espectacular
Los camareros muy simpáticos,educados y serviciales, Tanto Mithun,Román, Gan,Vicky y Marie Noelle majosimosnos llevamos un muy buen recuerdo
El servicio de desayuno tb muy bien atendido
Buena comida en general
Recomendable al 100%
Si se da la posibilidad de volver a la isla,repetiría seguro
Muchas gracias a todos!!!
Han sido unas vacaciones inolvidables.
Gracias
Mikel y Ana
Gracias por tomarse el tiempo para publicar una reseña en después de su reciente estadía en Long Beach, Mauricio.
Me encantó leer que ha realmente disfrutado de su estadía en Mauricio con nosotros, que mi equipo
lom ha cuidó maravillosamente y que la calidad y el servicio del hotel jugaron un papel importante para que fuera memorable.
Tenga la seguridad de que transmitiré sus amables comentarios a todo el equipo que, sin duda, estará muy emocionado.
Espero darle la bienvenida de nuevo con nosotros en su próxima visita a Mauricio.
Recibes mis mejores saludos,
Christian Jaquier