Results Hotel Belle Mare Et Palmar

LONG BEACH

Hotel €€€
4.4/5
44 review

Go there and contact

Carte de l'emplacement de l'établissement
Route côtière, Belle Mare Et Palmar, Mauritius
Show on map
2024
Recommended
2024

A fabulous resort with 255 spacious suites, 5 restaurants, boutiques, discotheque and masterful lounge bar

A 1 km peninsula of beaches and coves is home to this fabulous resort of innovative chic, featuring cubic constructions housing 255 fresh, spacious suites with large terraces, embellished in 2023 in soft green hues. At the heart of the complex, the Italian-style piazza is surrounded by 5 restaurants, boutiques, a discotheque and a magnificent lounge bar planted under an arch. XXL leisure facilities: 3 swimming pools, climbing wall, multi-sports fields, golf course, water sports hut, Marine Centre, Cinq Mondes Spa, children's and teen club, etc.

Did you know? This review was written by our professional authors.


Organize your trip with our partners Belle Mare Et Palmar
Transportation
Accommodation & stays
Services / On site

Compare and book your accommodation LONG BEACH

Members' reviews on LONG BEACH

4.4/5
44 reviews
Send a reply
Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

You have already submitted a review for this establishment, it has been validated by the Petit Futé team. You have already submitted a review for this establishment, awaiting validation, you will receive an email as soon as it is validated.
Visited in october 2023
Parfait, je ne peux pas dire mieux. L’hôtel est superbe, les chambres sont magnifique et spacieuse. Les équipements de l’hôtel sont top, le buffet du petit dej est délicieux ainsi que celui du soir, et les autres restaurants à la carte sont également très très bon. Le personnel est si gentil et au petit soin, c’est un vrai bonheur. Nous avons passé une semaine magnifique. Nous ne pouvons que recommander cet endroit ! Nous reviendrons c’est certain
Merci !
LONG BEACH
LONG BEACH Manager
10/06/2023 at 06:25
Cher Client,
Veuillez accepter nos sincères remerciements pour avoir choisi et évalué notre hotel.
C'est en effet un plaisir de savoir que nos clientes ont apprécié leur expérience et que nos services ont été à la hauteur de leurs attentes.
C'est aussi un grand plaisir de lire vos commentaires et nous sommes ravis d'apprendre que vos vacances ont été fantastiques !
Merci encore une fois et nous nous réjouissons de vous accueillir de nouveau parmi nous dans un proche avenir.
Chaleureuses salutations,
Christian Jaquier
See the translation
Visited in october 2023
Best hotel in Mauritius. Good customer service. The staffs are polite and welcoming. Highly recommend for stay.
LONG BEACH
LONG BEACH Manager
10/05/2023 at 07:07
Dear Graziella,
Thank you for your rating and comment. We are happy that you enjoyed your stay with us.
We look forward to welcome you back for another great moment.
Sincerely,
Christian Jaquier.
See the translation
Visited in october 2023
Excellent resort and the staff is extremely friendly and helpful. I would give them an easy 5 stars was it not for the exorbitant drinks prices. Prepare yourself to pay 5 times the normal price for drinks (alcoholic or non alcoholic) no matter what country you come from. The food is excellent, the location is fantastic and so is the atmosphere at the resort, every night. Well worth the holiday if you can just get past those drinks prices.
LONG BEACH
LONG BEACH Manager
10/05/2023 at 07:12
Dear Guest,
Thank you for having chosen our resort as your holiday escape and for the time taken to share your feedback.

It gives immense pleasure in knowing that your appreciated the resort despite some glitches as highlighted above.

However, we would like to extend our profuse apologies and reassure you that we will work on our price list to better meet our guest expectation as well as the standard.

We cannot thank you enough for being our ambassador and sincerely hope that you will give us the opportunity to welcome you back to our sores for another warm experience.

Best regards.

Christian Jaquier
"
See the translation
Visited in october 2023
Would I recommend long beach hotel for a solo black woman traveller, No. long beach is a modern hotel, beautiful ambiance, and the location is spot on. My experience as a single black woman travelling solo was disappointing. I was an all inclusive client. Upon arrival I was just handed the keys to my room, and nothing explained to me. Following day when I went to reception I noticed them and welcoming guests and giving them brochures and explaining to them detailed information about the hotel. I had to dig for that information from the staff myself, and even so, I got a sentence response out of them. They go all the way to make couples and family stay memorable, like put flowers on their tables, those nice beautiful gestures. For myself, a black solo traveller, well…overlooked and unnoticed is an understatement. They have a variety of restaurants and cuisines, chopsticks stood out for me. I booked for a floating breakfast three times in advance, and confirmed and always cancelled by their staff the following day, ultimately I didn’t have it since I was only there for a week. I love Mauritius as a relaxing spot but long beach, not really. The thought that I paid an all inclusive package and was treated like me a charity case really broke my heart. I didn’t get the value of my money. If you a black and travelling solo, do expect a different treatment and service, lower class service. Long beach ruined my first ever solo travel by withholding information from me that could have made my stay even more pleasant and discriminatory service. PS I did address my problems whilst at the hotel and I got “the look” and we will handle it and that’s it. It’s not the level of service I dispute, rather whom you feel is more entitled to it as compared to the other, and as a guest in your hotel, you didn’t feel I be entitled to your best service rather I was made to feel inferior than the other guests.
LONG BEACH
LONG BEACH Manager
10/03/2023 at 09:25
Dear Guest
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
However we would like to reassure you that we do have any prejudice for black single woman. We are really sorry that you had this perception during your stay. We would have appreciated that you voiced all the problem you were facing to a manager so that we could have handle this matter immediately and have the opportunity to show you that this is not how we treated our guest and clarify all the misunderstood.
We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Christian Jaquier"
See the translation
Visited in october 2023
Tolles Hotel, leider etwas umständlich in manchen Sachen, ZB klettern, Restaurant buchen,Golfen. Einige Mitarbeiter sind top, andere eher Flop. Insgesamt aber alles ok und ein schönes Hotel
LONG BEACH
LONG BEACH Manager
10/03/2023 at 09:09
Dear Guest,
Thank you for your comment and rating.
We are happy that you enjoyed your stay with us, we look forward to welcome you back for another great moment.
Sincerely,
Christian Jaquier
See the translation

Find a nearby hotel

Find unique Stay Offers with our Partners

Send a reply