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Opinions CONSTANCE BELLE MARE PLAGE Belle Mare Et Palmar
Members' reviews on CONSTANCE BELLE MARE PLAGE
4.7/5
83 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The people made our stay so special and is the main reason we will spend 4 weeks in September 2025.
The staff were exceptional—always welcoming, friendly, and polite. Their professionalism added to the respectful and warm atmosphere around the resort. It was a pleasure to be greeted with smiles from every staff member we encountered. The food and service across all the restaurants were fantastic, ensuring that every meal was memorable.
A special thank you to Villa Master Jessen for making us feel so welcome and for his continued support throughout our stay. I’d also like to give a shout-out to buggy driver Kailash, whose kindness stood out, and Suren at the villa reception for his professionalism and top-notch service.
The team as a whole made everything seamless, explaining details clearly and ensuring our stay was perfect. Highly recommend this place for anyone looking for a luxurious and relaxing escape!
الاكل جميل
مالاحظنا شي يزعجنا
انصح بتجربته ????????
Kort sagt en ferie man ikke vil hjem fra
الخدمه اسوء خدمة ممكن تمر عليك ولا نجمه وحده تقدم هالخدمه الموظفين يتكلمون بدون نفس
The hotel is beautiful and the grounds are lovely but in overall their customer service is very poor and as a 5 star hotel they should pay attention better to some details. At check in we were not informed about various important details of the hotel such as activities, kids club, boat house which I was told I would find all in the room but not and when I enquired they didn't have it and was told to check individually in each place. Our rom was very nice but unfortunately right next to a supplies/staff room the door was always open and not a nice view (see photo), sometimes people would be chatting outside our room and one night the door was banging non stop until 4am and kept waking me up. At first I thought was the people in the room close by but then i decided to go outside and check and was the door of the supplies room and the handle didn't seen to work so I piled up some towels in front of the door to keep it closed.
For another reason we had to change rooms and was told someone would come to bring my new keys and help with the move but no one showed up. A staff member that was around managed to open the door of the new room and I moved the stuff myself and later requested the keys.
The heated pool is just about heated a few degrees but still very cold, so i really don't recommend this location during winter months July/August. They should not be claiming they have a heated pool.
Kids club: my kids are well traveled, my oldest is 9 years old and has been to over 45 countries and for the first time ever they did not want to stay in the kids club, they said staff was very strict and would not allow them to play with the games of their choice and refused to call me when they asked to. They were also upset some kids were given some bracelets that could be exchanged for ice cream and they didn't get it. It was a shame because the kids club looked great and they seem to have so many fun things and are so well equipped. We did try going again another day and the kids only agreed to stay as there were different staff and they said they had a nicer experience.
We didn't manage to book any activity on the boat house as they are fully booked 5 days in advance and most things can't be done in that area in the winter months due to strong winds.
They have an online concierge which is a great idea and was helpful at times but gets a bit messy at times.
In overall the hotel is gorgeous, staff is friendly and is all clean and well taken care of and I think has a lot of potential but I think there are better choices in the island for the price.
After Belle Mare we went on to stay in 2 5 star hotels of the Beachcomber chain and the service and overall experience was far superior in every aspect.
Les parties communes sont vraiment magnifiques et bien entretenues.
Le personnel est accueillant.
Nous mettons 4 et non 5 pour plusieurs points :
Les chambres ont sûrement étaient rénovées mais les meubles sont anciens et donc certains tiroirs (dressing et commodes ) s’ouvrent difficilement.
Concernant les services, que ce soit pour nous apporter nos valises ou pour intervenir pour une fuite, compter minimum 45min et encore pour la fuite on a rappelé pour annuler car vraiment trop long.
Quelques points à améliorer mais l’hôtel reste vraiment top
Would recommend strongly though and make sure you bump in to Sweetie in the Buffet restaurant......so attentive,a total charmer and lives up to her name with everyone she meets...a massive asset to the hotel.
Lady on Eggs Hollondaise station also a perfectionist and so lovely and welcoming...a true artist at her job.
Themanager in Blu Sushi a rising star in the organisation....exceptional at his job,a true people person and good luck to him and his fiancee who also works for Constance in HR...
We met lovely people and hope to return and relive our time there again....without gluten free hitches naturally....
Thank you all
Thank you for your kind words. It was a pleasure for the team to be at your service. Hope to see you soon.
Best regards
Gert Puchtler I General Manager
Thank you for your kind words. It was a pleasure for the team to be at your service. Hope to see you soon.
Best regards
Gert Puchtler I General Manager
Hier stimmt einfach alles-vom Empfang bei der Ankunft (Sandrine und Hannah), die Gästebetreuung (Sandrine und Susanne) und der Aufenthalt-Herzlichkeit und Erholung pur, es ist, wie wenn man wieder zu seiner Familie kommt. Unser Dank gilt insbesondere Shirley, die unser Zimmer immer bestens im Griff hatte, Shooresh vom Strandservice, dem Team vom Lakaze (Mittagessen war immer ein Highlight, insbesondere die Köche mit Ravi und seinem Team, Ramila, Vad, Samleh vom Service), Vinay, Sunjay, Nisha vom Citronelle und nicht zu vergessen unser Shuttle-Fahrer Gilbert, der stets pünktlich und super nett war. Das Golfteam ist auch eine Klasse für sich - nirgendwo auf der Welt haben wir eine bessere Rundum-Sorglos Golfbetreuung bekommen. Wenn auch das Wetter vormittags regnerisch war, war es völlig unproblematisch, später am Tag noch irgendwie eine Startzeit zu erhalten. Stellvertretend für alle möchten wir hier Kavi, Addish, Danish, Chris und Swadesh nennen aber auch alle die Anderen, ohne die unser Golfurlaub nicht mal halb so schön wäre.
Jeder einzelne Mitarbeiter im Team versucht hier alles, um den Aufenthalt so angenehm und unvergesslich wie nur irgend möglich zu machen-und es kommt von Herzen.
Vielen Dank an das ganze Team für zwei wunderschöne Wochen.
We will return! ????
Zimmer sauber, direkt am Pool (ruhige Anlage), immer schön dekoriert.
Hotel bietet sehr viel, Glasboat, Schnorcheln etc. inkl.
Preise sind eher hoch (z.B. Cocktails 15Fr.), aber entsprechen der Leistung. Für uns das beste Hotel in dem wir bisher waren.
Danke für diesen unglaublichen Urlaub!
The rooms are so spacious, chic and clean!
The staff are wonderful, but I’d like to name check Pratisha who looked after us really well. She really gave attention of each and every detail and every request we had was executed efficiently. She was constantly checking in to make sure our stay was perfect and it really was. She is a very dedicated and passionate person.
A special thanks to Ms. Bethanie and Mr. Joseph, who help us to remain fit during our stay.
A special thanks to Mr. Sam who really take care of us at Indigo.
Mr Seetohul and Mrs Pallavee during breakfast at La Citronelle was really helpful.
Dinner at Deer Hunter was fabulous, and hospitality was great.
I will highly recommend Contance Belle Mare Plage
Took 3 hours to obtain room after arrival. We were exhausted from long journey check in was 2pm. Room available at 3 pm.
Airport customs arrival was poorly organized. We were not aware that across the room from massive crowd there was a premium class check in we could use so stood in line for an hour. Our hotel told us that it is often this slow when we called them worried we would miss our arranged transport
Golf course disorganized better communication with guests is needed
Due to rain one day no carts allowed but they ran out of trolleys to pull. We were not told this by staff- had to ask a few times about delay to receive information
Clubs did not get unloaded off shuttle van at golf course the first time Golf carts old and not fully charged GPS didn’t work when we got one - had to get another cart after 9 holes
Thank you for taking the time to share your feedback with us, and we appreciate your kind words about our restaurant staff.
We sincerely apologize for the inconvenience you experienced during your check-in process. It's disheartening to hear about the delay in obtaining your room, and we understand the frustration it must have caused, especially after a long journey. We will review our procedures to ensure a smoother and more efficient check-in experience for our guests in the future.
Additionally, we apologize for the challenges you faced with the organization of the golf course. Your comments regarding the communication and equipment issues are noted, and we will address these matters with our team to improve the overall guest experience.
We appreciate your constructive feedback, as it helps us identify areas for improvement. We hope that despite these challenges, you were able to enjoy your stay with us, and we would be honored to welcome you back for a more seamless experience in the future.
Warm regards,
Gert Puchtler I General Maanger
vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Wir schätzen aufrichtig deine ehrliche Bewertung und sehen deine Einsichten als wertvoll an, da sie uns helfen, Bereiche zur Verbesserung zu identifizieren.
Wir entschuldigen uns für die Herausforderungen, die du während deines Aufenthalts erlebt hast. Wir verstehen die Bedeutung einer zuverlässigen WLAN-Verbindung und arbeiten aktiv mit unserem nationalen Anbieter zusammen, um unser Netzwerk für eine nahtlosere Erfahrung unserer Gäste zu verbessern. Darüber hinaus bedauern wir etwaige Unannehmlichkeiten durch die Strandbedingungen. Wie du sicherlich gesehen hast, wird unser Team den Strand ständig pflegen, und leider gibt es kontinuierlich einen Zustrom von Seetang, den wir bewältigen müssen.
Wir nehmen auch dein Feedback zum Restaurantservice sehr ernst. Unser Ziel ist es, allen unseren Gästen außergewöhnlichen Service zu bieten, und wir entschuldigen uns, falls wir deine Erwartungen nicht erfüllen konnten. Wir werden zusätzliche Schulungssitzungen durchführen, um sicherzustellen, dass unser Personal gut darauf vorbereitet ist, Spitzenzeiten zu bewältigen und ein Gefühl der Überlastung zu verhindern.
Wir schätzen deine Rückmeldung aufrichtig, und bitte wisse, dass wir uns umfassend mit deinen Anliegen befassen. Es ist unser Engagement, uns kontinuierlich zu verbessern und eine noch angenehmere Erfahrung für unsere Gäste zu bieten.
Wir würden uns freuen, die Gelegenheit zu haben, Wiedergutmachung zu leisten. Wenn du dich entscheidest, uns erneut zu besuchen, zögere bitte nicht, dich an unser Gästebetreuungsteam zu wenden, das sich freuen wird, dir zu helfen und einen angenehmeren Aufenthalt zu gewährleisten.
Nochmals vielen Dank für dein wertvolles Feedback. Wir freuen uns auf die Möglichkeit, dich wieder willkommen zu heißen und dir die ausgezeichnete Erfahrung zu bieten, die du verdienst.
Herzliche Grüße,
Gert Puchtler | Geschäftsführer
Warm greetings from Constance Belle Mare Plage
Thank you for your kind appreciation of the hotel. It was a pleasure for my team to be at your service. I am so sorry you encountered the water cut. It was indeed a major intervention that lasted for an hour and which needed this cut. Please accept our apologies for the inconvenience, and thank you for your understanding. Hope to see you soon.
Warm regards
Gert Puchtler I General Manager
Sans oublier la plage magnifique.
Warm regards
Gert Puchtler I General Manager
Super Essen, super freundliche Mitarbeiter.
Schöner Strand.
Hotel resort is very big, very clean and very nice.
The main restaurant is big and they have very big choice, also another (a la carte) restaurants are amazing (ambient, service, food).
The room was very clean, they were coming twice per day to ask us if we need something.
Their spa is incredible, I had the best massage in my life.
They are very friendly and helpful, we met so many nice people. And special thanks to our waiter Ajay, he was making our time there even more funny.
Thanks for everything, we will come back!
Marijana&Igor
Warm greetings from Constance Belle Mare Plage
It is so heartwarming to read your appreciation. Thank you for taking the time to pay this tribute to all those little hands who behind the scene contribute to the well-being of our guests. I personally can't thank you enough for recognising the effort of each and everyone through this beautiful review. I sincerely would love to welcoming you both another time for another beautiful moment.
Warm regards
Gert Puchtler I General Manager
Golf was great as well.
We will be going back
I would like to sincerely thank you for your stay and the amazing review of your experience. You have said it all and it is much appreciated.
Thank you again, I hope to see you again.
Warm regards
Gert Puchtler I General Manager
I would like to express my gratitude to you for sharing your feelings following your stay at our resort. I am delighted that you have been pampered throughout your stay and I thank you for sharing your emaotions.
I look forward to seeing you next time.
Warm regards
Gert Puchtler I General Manager
Ab dem zweiten Tag bekamen wir morgens den Cappuccino an den Tisch, sobald wir uns nur hingesetzt hatten.
Wenn es einmal eine Reklamation gab, dann wurde diese sehr freundlich, sachlich und professionell abgearbeitet.
Die Golfplätze sind beide absolut top, und insbesondere das Team vom Links Golf Course ist unglaublich freundlich, schnell und serviceorientiert.
Kleine Abstriche gab es nur beim Zimmer, das insbesondere im Bad und im Bereich der Schränke eine Renovierung vertragen könnte.
P.S.: Wir waren jetzt zum dritten und bestimmt nicht zum letzten Male dort !
Warm greetings from Constance Belle Mare Plage
Thank you for choosing our hotel once again and for taking the time to share your wonderful experience with us. Your loyalty and kind words are truly appreciated.
We are delighted to hear that you found our hotel to be warm and welcoming, and that you enjoyed our dining options. It's heartening to know that our team's attentive and friendly service made your stay even more special. We take pride in ensuring our guests feel well cared for.
We are particularly pleased to hear your positive feedback about our golf courses, and we'll certainly pass on your compliments to the Links Golf Course team. They are dedicated to providing a top-notch experience to all golf enthusiasts.
Your constructive feedback about the room is duly noted, and we appreciate your insights. We are continuously working on enhancing our facilities to ensure the utmost comfort for our guests.
It's guests like you who inspire us to maintain the high standards we strive for. We are already looking forward to welcoming you back for your fourth visit. Until then, take care, and we wish you many more memorable moments with us.
Warm regards,
Gert Puchtler I General Manager
Thank you so much for your warm appreciation. It was a pleasure for the team to be at your service.
I look forward to seeing you again soon.
Warm regards
Gert Puchtler I General Manager
OMG. 1) Place, 2) Food, 3) Butlers!
You need something you dont even know you need? Fridge to be full of wine, beer, fizz, vodka and redbull, nespresso pods, sprite, cola, tonic, soda, sparking water, kitkats?
Deep and Harish know your next move! Taxi? Buggy? Breakfast or Lunch in the villa? Tour of the island? Doctor?
We took a tour of the island and Harish and Deep even negotiated the rates for us...obviously lower than we'd discussed previously ????
A 5 star place, and 5 star service.
Thank you so much for your appreciation. It was a pleasure for the team to be at your service. Hope to see you soon
Best regards
Gert Puchtler I General Manager
Merci de votre appréciation. Ce fut un plaisir de vous accueillir. Merci encore pour votre aimable recommandation. J'espère avoir le plaisir de vous revoir lors d'une prochaine visite.
Cordialement
Gert Puchtler I Directeur Général