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ANANTARA IKO MAURITIUS RESORT & VILLAS

Hotel €€€
4.3/5
54 review

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Carte de l'emplacement de l'établissement
Le Chaland, Plaigne Magnien, Blue Bay, Mauritius
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2024
Recommended
2024

On the edge of a magnificently unspoilt beach, superb resort with top-class spa, 2 swimming pools, suites and villas, restaurants

Exclusivity and immersion are the common thread running through this resort of 171 rooms/suites and 12 villas established on a wild site, on the edge of a magnificently unspoiled beach. In addition to a Thai-inspired spa, there are a number of bar and restaurant concepts, and a range of holistic, cultural and sporting experiences to discover Mauritian nature and culture. On-site: children's and baby club, library, fitness center, tennis, water sports hut and 2 superb swimming pools.

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Members' reviews on ANANTARA IKO MAURITIUS RESORT & VILLAS

4.3/5
54 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2023
بتكلم بالتفصيل :
- الغرف مره جميله و واسعه الي معه طفل او اثنين و البلكونه كبيره و الحمام واسع وفيه شطاف.

- الخدمة تحتاج تحسين وصلنا الفندق مالقينا احد عند الباب يستقبلنا و حتى يوم جينا نطلع نكلمهم نبي احد يجي يأخذ الاغراض ماجاء احد بالنهاية احنا خذناها وصلناها .

- البوفية لذيذ وفيه شيف عربي و سألنا اذا نحتاج شيء يسويه لنا .

- الجو العام في المنتجع جميل و هادي جدًا و الكيدز كلوب لطيفة الموظفه الي فييه.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
09/14/2023 at 13:41
عزيزتي لاما،
نحن نقدر حقًا الوقت الذي أمضيته في تقديم تعليقات تفصيلية حول إقامتك الأخيرة في منتجع وفيلات أنانتارا إيكو موريشيوس. إن أفكارك لا تقدر بثمن بالنسبة لنا ونحن نسعى باستمرار لتعزيز تجربة ضيوفنا.

ومع ذلك، فإننا نشعر بقلق بالغ بشأن مشكلات الخدمة التي واجهتها عند وصولك. تسلط ملاحظاتك الضوء على المجالات التي فشلنا فيها بشكل واضح في تلبية معاييرنا. نحن نعتذر بشدة عن أي إزعاج قد يكون سببه هذا الأمر وسنقوم بمعالجة هذا الأمر مع فريقنا لضمان عدم حدوث مثل هذه الهفوات في المستقبل. يجب أن تكون تجربتك سلسة منذ لحظة وصولك.

وفي ملاحظة أكثر إشراقًا، يسعدنا أنك استمتعت بالبوفيه، ومن الرائع أن نسمع أن الطاهي العربي لدينا بذل جهدًا إضافيًا لتلبية تفضيلاتك. إن تعليقاتك بشأن الجو العام اللطيف والهادئ أمر مشجع، ويسعدنا أن نعرف أنك حظيت بتجربة إيجابية مع موظف نادي الأطفال لدينا.

شكرًا لك على مشاركة أفكارك، ونأمل أن تمنحنا فرصة أخرى لتزويدك بإقامة استثنائية حقًا في المستقبل.

أحر التحيات،

باسكال برتراند
مدير عام
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Visited in september 2023
Very friendly staff at the restaurant Horizon and amazing view. Short but nice stay at the hotel thank you.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
09/14/2023 at 13:35
Dear Priya,

Thank you for taking the time to share your thoughts about your recent stay at Anantara Iko Mauritius Resort & Villas. We are delighted to hear that you had an enjoyable stay with us.

It is wonderful that you found our restaurant Horizon to have very friendly team members and an amazing view. we will ensure your appreciation is shared with the team.

Your appreciation is greatly valued, and we look forward to the opportunity to welcome you back for another stay in the future.

Warmest regards,

Pascal Bertrand
General Manager
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Visited in september 2023
منتجع جميل صغير والغرف كبيرة والاطلالة ايضا جميلة
الشاطى الان جميل
كيدز كلوب تعامل وابتسامة
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
09/11/2023 at 12:34
عزيزي سلطان،

نشكرك على الوقت الذي أمضيته في مشاركة تعليقاتك حول إقامتك الأخيرة في منتجع وفيلات أنانتارا إيكو موريشيوس. نحن نقدر كلماتك الرقيقة ويسعدنا أن نسمع عن تجربتك الإيجابية.
نأمل أن يكون من دواعي سرورنا الترحيب بكم مرة أخرى في منتجعنا في المستقبل.

أحر التحيات،
باسكال برتراند
مدير عام
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Visited in september 2023
Rating below
Room: 5/5

The view was nice.

Staff: 4/5
Lack of staff but very welcoming.

Pool: 4/5
N/a - did not use

Food: 4/5
Buffet was nice. A bit different to other 5 stars.

Activities:
N/a

Spa: n/a

Atmosphere:
Was quite nice to relax.

Overall: 4/5
New and Nice place to relax
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
09/07/2023 at 09:52
Dear Mographic,

We sincerely appreciate your recent review of Anantara Iko Mauritius Resort and Villas and are delighted to hear about your positive experiences during your stay. Your feedback is invaluable in helping us continually enhance the guest experience.

Your high rating for the room, particularly the view, is truly gratifying. We appreciate your recognition of our welcoming staff, despite any noted staff shortages.

While you didn't use the spa or participate in activities, we hope to have the opportunity to showcase these offerings to you during future visits.

Your overall assessment of our resort as a new and pleasant place to relax is greatly appreciated. We look forward to welcoming you back and creating more enjoyable memories.

Warmest regards,
Pascal Bertrand
General Manager
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Visited in september 2023
The resort is nice, but it is considered somewhat small. It does not have many activities and services. It contains two very bad restaurants. As for the rooms, they are very beautiful and clean.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Manager
09/07/2023 at 10:06
Dear Maryam,

Thank you for sharing your feedback about your recent stay at our resort. We greatly appreciate your input as it helps us in our ongoing efforts to enhance our guest experience.

We are pleased to hear that you found our resort to be nice, with beautiful and clean rooms.

However, we understand your feedback about the perceived size of the resort, but regarding the activities, please note that we offer 10 activities per day. Your comments regarding the restaurants are important, and we will take them into consideration as we continuously work to improve our offerings and meet our guests' expectations.

Please accept our sincere apologies.

Thank you for choosing to stay with us and we look forward to welcome you back in the future.

Warmest regards,
Pascal Bertrand
General Manager
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