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Opinions SOFITEL NEW YORK HOTEL New York (Manhattan)
Members' reviews on SOFITEL NEW YORK HOTEL
3.8/5
20 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
SOFITEL NEW YORK HOTEL
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Bei Anreise würden wir allen Ernstes gefragt, ob wir denn das Ausziehsofa zum Schlafen benötigen?!?!?
Das Babybett war auch nicht vorbereitet. Das hat uns sehr enttäuscht in diesem Haus, das wir zuvor bereits mehrmals (sehr zufrieden) besucht haben.
Außerdem war der Teppich vor dem Eingang des Zimmers nebenan heftig mit Sägespänen verschmutzt und ein Spinnennetz in der Ecke des Türrahmens. So etwas kann zwar passieren, ich erwarte aber, das so etwas spätestens am nächsten Tag von der regulären Reinigung behoben wird.
I got violently ill on my trip and slept most of the time and my stay was comforting to get better. I’ll definitely book again
The room was spacious and clean, however it needs updating. Furniture is definitely showing wear and tear.
We would definitely chose the Sofitel NYC again.
Le standing et le service sont cependant loin d’atteindre les expériences d’autres Sofitel déjà visités. Cela reste « basique ».
Petit déjeuner servi à table sympa !
Le personnel est accueillant mais vu le standing de l’hôtel on s’attend à un peu plus de service.
Le rapport qualité prix est un peu décevant selon moi, surtout lorsque l’on compare avec des hôtels de même gamme tarifaire en Asie ou Europe.
The reason of throwing away left food of guest at the room as part of hotel rules was just NON SENSE!!!!
if that so you SHOULD had informed upon check in! Also how come you just brutally put in the garbage a sealed macaroons ( the worst part even they said the found nothing in the Fridge actually, are you even for real?
Also heard so much noise from the hallway outside my room..
Some of the staff were happy to be at work, others seemed like they hated their jobs and just wanted to go home.
Location was good as it was quite close to Times Square, and Grand Central Terminal.
I would go here again if the price was lower than the alternatives.
Due an International Flight we always book an extra night, to reach our Suite early in the morning. For the same reason, we always pay an extra cost to have a late check out (until 17:00 PM) and be prepared to catch a night flight at JFK.
Made this introduction, I want to divide with you what follows:
Giulia on March 23rd asked for a late check out on March 28th, and the front desk representative denied right the way, he does not consider we are regulars’ clients.
Same day at night, with a different front desk representative, Giulia was better treated, Sofitel charged LATE CHECK OUT, and my Family was able to keep the room until 17:00PM. Unfortunately, the Suite 2615, in not sound proof, has an awful noise from the elevator.
Prix en conséquence.