Dream Midtown, by Hyatt

Buen ambiente, recomiendo reservar con antelación

Anthony at the front desk was terrific. This hotel was very flexible with me when I was a little bit difficult.

Very central location, everything is closed to you

I booked my hotel based off of my New Year’s Eve plans, which was dream midtown. I took a flight from Tampa to New York for the occasion. Fast forward to my arrival at the venue on New Year’s Eve we get upstairs and pass all the inside tables like the cushion tables which was pictured for the vip tables those all had the ice with champagne bottles and the sections set up we get to our table which was a bar top by the door, people were sitting there since it was apart of bar then my server had them moved so we could sit as we notice everyone is going in and out and our table just wasn’t ideal not like anybody else’s section we asked to at least move outside. So then we’re moved theres no ice for the champagne so I just set it on table and held it due to table being unsteady when I asked for something to put under table I was told no because this isn’t usually the vip. All I wanted was a napkin or something to fix, then as the night went on the server checked on us at the beginning to insure we got the first appetizer. After that I waited all night by myself at the table because my fiancé had to get us drinks all night standing in line. Which the bartender also tried to charge us for drinks which I thought was odd, Of course a tip but why would we pay on an open bar and vip? Server never came back to table after the first app which was the only appetizer. So we couldn’t order any bottles or any drinks. Resulting in him waiting all night in line I also had to argue with several people while he was gone due to people trying to take the seat or them pushing through us to take pictures, had people put there phones in our faces. Also had people put their drinks on our table, I informed security nothing was done. Honestly just seemed like it was over sold because when I made my way to bathroom I seen all the vip tables which were very nice not sure why we we didn’t have a spot in there lots of two tops low tables, inside with bottles and drinks seem to be having a great time which I planned to have. So bummed out. Was very deceptive and not what I expected for what was advertised. now I’ve been back and forth for months with a manager that just stopped answering me. FRAUD

A lovely hotel in midtown! Room size was to be expected for NYC, Karl Lagerfeld toiletries, the most comfortable (& Instagram-worthy) bed, and wonderful staff that went above and beyond. I was in town for a conference and would stay here again!