THE PIERRE, A TAJ HOTEL ^{* * * * *}

Has the bones of a grand old hotel.
Could use a little sprusing up.

A great location for shopping if you opt for a view of the park from your room. Lots of attractions however are further downtown so be prepared to walk.
Very old school 5 star hotel and superseded these days by the hotels like the Langham etc in terms of facilities and finish.

Bed was comfortable, HVAC system is good. There is no coffee in this hotel after 8am and your only option is to go to the restaurant. Seriously, the Pierre could learn a thing from the Best Western and pretty much every hotel chain in America and put a coffee machine in the room.
When you pay this much for a hotel (and it was my first time), you expect some amenities to be included, but once you are there it just feels like you’re getting nickel and dimed for everything. Getting a suit steamed was $64, the lightest snack at the bar was $35, a single waffle was $33, the almonds in the minibar were $12, and I was expecting “turn down service” to include at least a piece of candy on the bed but it didn’t.

A friend who frequents NY recommended that I consider staying at The Pierre. After noting the property recently won the coveted Forbes 5-star award for 2024, and seeing all the perks offered by booking through AMEX, I decided to book this for a mother-daughter trip to NY.

The location is perfect, next to Central Park and the Subway along 5th Avenue, and offered a warm and welcoming home base for our week long stay. We were excited to learn of the (almost) 100 years of history and were charmed by the warm and friendly staff throughout our stay.

Our needs (even the unexpressed ones) were anticipated and we simply did not want to leave. It is worth it to book the guestrooms facing Central Park! We especially enjoyed the traditional elevators and the elevator attendants, which make it a quintessential classic NY experience!

Be sure to take advantage of the helpful concierge team - they steered us in the right directon for anything from coffee, museums, restaurants, bars and entertainment. We are grateful for this extraordinary team of professionals who work here, and couldn't have imagined a more perfect stay in NY.

The hotel is great for weddings and corporate groups, the ballroom is exquisite! Rooms are super clean and housekeeping comes 2-3 times a day. Beds are super comfy and the property is well maintained, with recent renovations too.

They do cater to a lot of Indian travelers and even have rooms decorated in Indian style. Indian menus available too.

We have been staying at the Pierre whenever we're in NYC since 2015. It's sad to see how the hotel has deteriorated over the years, especially after the Pandemic. The rooms are in dire need of renovation. In particular, the heating system is archaic. It makes "explosion-like" noises so loud that they prevent you from sleeping deeply!