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PALACE HOTEL

Hotel
3.9/5
25 review

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Booma Grounds, Mbarara, Uganda
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2024
Recommended
2024

Housed in a building with slightly ochre walls, the Palace's 13 rooms are bright, well-maintained and, in some cases, spacious. In addition to a sofa, some of them even have an impressive bathroom worthy of a real... a palace. The serenity of the premises - just a short distance from the green spaces of the golf course and a 20-minute walk from the city centre - is enhanced by a beautiful garden. A car park and a restaurant, not very glamorous under its tin roof, complete the list of the establishment's amenities.

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Members' reviews on PALACE HOTEL

3.9/5
25 reviews
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Visited in february 2024
Im not impressed about the service . We called and we where told that the room is available however it was a lie and we ended up with no place to sleep
Visited in february 2024
Quiet ,clean, and friendly atmosphere!
Visited in february 2024
Great location, I loved the breakfast.
Visited in february 2024
Arrived at 1.30 PM and our room was not ready although check in is from 10.30am. I asked for a different room and they said they hadn’t cleaned any of their rooms because they were busy with other things. What kind of hotel is this? When we asked why rooms aren’t prepared for arriving guests they laughed at us. We had to wait for cleaning staff to arrive and to prepare the room for us. Customer service non-existing. Very frustrating …
Visited in january 2024
I arrived at the hotel within my booking time but they had already given out my room.

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