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Rooms are okay. Wall-to-wall carpets beef fixing, bathroom wash basins n cisterns do work but can do with a replacement. Bfast was quite good. Need to.replace the terrible nescafe with good brewed local coffee
Estuve por vacaciones durante tres días. El hotel y el personal era muy acogedor. Hay unas vistas excelentes hacia la fuente del nilo por todos los pasillos exteriores. Pedí un plato de carne de cabra que estaba muy tierno y sabroso. Lo recomiendo sin ninguna duda
+ Spacious rooms, with a decent sized bathroom
+ Rooms have balcony
+ Good breakfast and dinner service
+ Staff are very friendly
+ Pool(s), bar, restaurant, sauna, massage available
+ Rooms have great views
- The rooms are supposed to have air conditioning, a fan, TV and minifridge. For room 299, the air conditioning was just pumping hot air out. Maintenance couldn't fix it. The minifridge was also broken. The room was poorly maintained, a shell of its former glory.
- Some beds did not have mosquito netting
- Asked staff about WiFi, some said it was "down", some said "we do not have WiFi" although 3 of their networks were showing full strength on my phone. The owner gave me the WiFi login, it cuts out at around 21:30 and restarts at around 7:00.
- Facilities are poorly maintained, this would be such a great hotel if management ensured the amenities were functioning.
Worst service ever seen before. We made payment one month before for 24th and 25 th December for vacation for executive double/twins room, there AC not working, no drinking water, no door mat , no mosquito net available for extra bed
Had a very pleasant stay on side of Nile river... They place had a excellent view and the hotel looked very heritage and gave a warmth feeling...... The fresh fish tasted very good and had very pleasant time with my family... It felt like home.
1-Their rooms are so clean en smart
2- Customer care is excellent ????
3- Security is of high class
4- Car parking is available
5- The environment is so condusive
The only good thing about this hotel is its location!
The establishment is very very old. The rooms are in a bad shape and ours was constantly full of ants in the bathroom. The service is very bad and the stuff is among the most unfriendly that we saw in a long while. Few examples are like waking you up in the morning in day 2 out of 4 of our stay to tell us we need to pay, taking 1.5 hours to serve us a cup of tea, very aggressive waitresses at the breakfast.
The property touches the shores of one of the biggest fresh water bodies in Eastern Africa, Lake Victoria.
Plenty of water activities for example speed boats, water bicycle, swimming, fishing to mention a few!
While seated in the restaurant, one will enjoy the lake view.
The source of the Nile is only 30 minutes away using a speed boat ????
When the night falls, make sure you close your windows to avoid the lake flies invasion.
However this facility is dilapidated and needs urgent attention interns of repairs and renovation.
+ Spacious rooms, with a decent sized bathroom
+ Rooms have balcony
+ Good breakfast and dinner service
+ Staff are very friendly
+ Pool(s), bar, restaurant, sauna, massage available
+ Rooms have great views
- The rooms are supposed to have air conditioning, a fan, TV and minifridge. For room 299, the air conditioning was just pumping hot air out. Maintenance couldn't fix it. The minifridge was also broken. The room was poorly maintained, a shell of its former glory.
- Some beds did not have mosquito netting
- Asked staff about WiFi, some said it was "down", some said "we do not have WiFi" although 3 of their networks were showing full strength on my phone. The owner gave me the WiFi login, it cuts out at around 21:30 and restarts at around 7:00.
- Facilities are poorly maintained, this would be such a great hotel if management ensured the amenities were functioning.
Soooo beautiful environment ????????????
2- Customer care is excellent ????
3- Security is of high class
4- Car parking is available
5- The environment is so condusive
The hotel definitely needs a touch up!
The establishment is very very old. The rooms are in a bad shape and ours was constantly full of ants in the bathroom. The service is very bad and the stuff is among the most unfriendly that we saw in a long while. Few examples are like waking you up in the morning in day 2 out of 4 of our stay to tell us we need to pay, taking 1.5 hours to serve us a cup of tea, very aggressive waitresses at the breakfast.