THE DRIFTER HOTEL
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Drifter Motel, popular with young travelers from around the world, with a pool, offering modern rooms
The Drifter is a motel as the United States know how to make them, it is enough to understand it to see the neon installed on its facade. The rooms, which are accessed from the outside as is the tradition of American motels, are lined up around the pool. Renovated in 2017, the establishment offers modern, simple and clean rooms; but it has retained some old-world charm. The Drifter is particularly popular with young travelers from around the world, who enjoy the atmosphere and the socializing.
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Members' reviews on THE DRIFTER HOTEL
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Date of Visit: July 4, 2023
I recently attended a pool party at The Drifter Hotel with members of our non-profit organization and unfortunately, my experience was marred by an incident that has left me dissatisfied and frustrated. I feel compelled to share my experience with others to avoid similar situations in the future.
Upon arrival, I was excited to relax and enjoy the festivities. I ordered a glass of wine from the bartender, who seemed friendly and attentive. The drink itself was fine, but I was shocked when I checked my credit card statement later and discovered an unauthorized charge of $11 instead of the $5 I had expected.
It became apparent that the bartender had added an unauthorized $6 tip to my bill for a mere $5 drink. This left a sour taste in my mouth, as I had already left a cash tip at the time of purchase. It is disheartening to see such dishonest behavior from a staff member, especially in a hospitality establishment where trust and fairness should be paramount.
In an effort to resolve this issue, I have made numerous attempts to contact The Drifter Hotel via phone and email over the past two weeks. Regrettably, my efforts have been met with silence. The lack of response and failure to address this matter promptly and professionally only compounds my disappointment.
As a non-profit organization, every dollar counts, and it is disconcerting to see a business take advantage of its customers in this manner. I hope that management at The Drifter Hotel takes this review seriously and takes immediate action to rectify the situation. A refund for the unauthorized tip and a genuine apology for the lack of response would go a long way in restoring my trust in their establishment.
While I understand that mistakes can happen, it is the responsibility of the business to promptly address and rectify.