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Opinions HAMPTON INN NEW ORLEANS / GARDEN DISTRICT New Orleans
Members' reviews on HAMPTON INN NEW ORLEANS / GARDEN DISTRICT
4.1/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
I'm a Diamond Hilton member and I travel for business too. Since COVID 80% of the hotels I used to stay in have cleanliness issues. I'm talking other peoples hair in the bathroom and bedding, stains in the tub, faulty showerheads and mold in the bathroom caulk. This bathroom was tiny, gross and checks all the other boxes too.
Then there's breakfast. Mrs. Molasses that runs the food service and her merry elves are incompetent. I realize things were busy with the Sugar bowl in town, but they knew all this in advance and still couldn't figure out the inventory and workflow. Duh. They ran out of food every morning we were there and it took 20 min to re-supply. Then you'd get biscuits, but no gravy, eggs, but no OJ - one morning the biscuits were frozen in the middle, etc...
What happens for Mardi Gras? There will be 10 times the people in town for that event, over the Sugar Bowl. This can't be their first rodeo!
I realize the service industry continues to suffer from labor shortages since COVID; however, there are hotels (Hilton, Marriott, etc...) out there that succeed at providing awesome customer service. This isn't one of them!
Stock, sehr angenehm ABER die Fahrstühle waren in 603 extrem laut.