Results Hotel New Orleans

FRENCH MARKET INN

Hotel €€
4.5/5
23 review

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509, Decatur Street, New Orleans, The United States Of America
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2024
Recommended
2024

It's not the most beautiful Établissement settlement, but the prices are decent and the benefit is pretty good. A pretty courtyard of bricks and plants nobody the hotel, with the rooms very classic. French Market Inn is very well located, just steps from Mississippi, shops and many restaurants.

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4.5/5
23 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
First and foremost let me say the FMI Staff were all exceptional! Honestly the most friendly & helpful hotel employees I have ever experienced. The building features all the things you expect from the charm of the French Quarter, architecture, exposed brick, quaint courtyards, and high ceilings. The location is great too. We walked to everything during our stay, from the Aquarium all the way to the Italian Barrel restaurant (on the far end of the quarter. Parking can be a bit precarious if it’s a busy day. The lot across the street is not a private lot for the hotel & we ended up driving around the lot for approximately 15 minutes waiting for a spot to open up. We had a spacious balcony room that faced Decatur St. Beds were firm but comfortable. Street noise, restaurant balcony next to ours & River Boat organ music were exceptionally loud. Wouldn’t be a problem if you’re staying out all night partying. Sleeping in would be an issue as the drapes didn’t close completely because of the staircase that led to the balcony. (See photo) There is only one trash can (located in the bathroom), no refrigerator & the microwave is in a common space. (Just so you are aware) The bathroom was decent size, although no space to set your toiletries really. The shower tile needed a good scrubbing. I would advise taking shower shoes. (See pic). I’m uncertain the the air conditioner actually worked or not. The weather was cool at night but warmed up a bit during the day. The thermostat wouldn’t let you set it below 67 & I’m quite certain it never reached 67 degrees in our room. Mid day & at times throughout the night we were slightly warm, but we managed. Our room in general could use some maintenance with peeling wall paper and scratches on the vinyl upholstered headboards, but these minor issues didn’t detract from our stay. All in all we enjoyed our visit, but I’m unsure if we would stay again or try another hotel next time. The Employees really are the star of the show here. They all deserve a giant round of applause & hefty raises! ????
Visited in march 2024
Stayed here 2/12/24- 2/15/24.
I wanted so badly to like this hotel. The pictures and reviews online really sold me. However, after staying here I realized that the photos used online are only of the balcony rooms and not regular or deluxe rooms. If you actually want a window in your room this is an issue. I booked the deluxe 2 queen bed room.
I personally called and spoke to Barb beforehand and confirmed that our room would in fact have a window and a fridge. Bard sassured me that yes it did. Barb also told me that the view would either be of the garden or facing Decatur Street. I requested Decatur Street. We arrived early around 1pm and they were very accommodating with checking us in. They initially placed us in a dark tiny room facing the pool with NO WINDOW. The window they refer to is the door. No problem my husband politely asked if there was any other room that actually had a window. The front desk man told him no. He told him that's what we paid for. So i go up to the desk and ask myself. The woman was much nicer and personally showed me a different room. She earned me that I may not like it but that it was all they had. It was an attic room on the third floor. All stairs. No elevator with our heavy luggage.. I begrudgingly accepted the room because I didn’t want to be a problem but I knew I definitely didn’t like this room. The third floor attic room was spacious yes but it only had half a window overlooking the tops of buildings (photo included in review). It sucked. There was no fridge or microwave in the room like Barb said there would be. On top of all that it was much hotter on the third floor in general. The temperature difference was very noticeable on the stairs leading up. I made the best of the situation but felt very disappointed during our entire stay. If the windows, temperature and lack of fridge/microwave weren’t enough of an issue the doors on the third floor shut very loudly. It sounded like you were slamming the door. It definitely made you aware when any of the other 3 rooms closed their doors. Even taking into consideration that it was Mardi Gras, our next door neighbors were a group of younger girls and they were definitely an issue late at night because the walls were thin.
Parking was one of the few positives. It’s directly across the street in the Premium Parking Lot. During Mardi Gras or festivals it is pretty packed but you can usually find a spot either way. Be warned that the spots are small and hard to get in and out of. A little trick is that the very front row have Star Spots (pay extra) but they are only on the ends. Most people don’t realize that in the middle are regular spots where you can park. We were able to stay parked in the front row directly across from the hotel for our entire stay. The hotel charges $46 a night for parking which is about average around this area.
The outdoor garden courtyard was surprisingly very quiet despite the surrounding area noise. Very peaceful and relaxing sitting by the fountain. It was a shame the pool wasn’t heated bc it was such a pretty area out there and would have been nice to relax in it.
So yes the hotel is centrally located, beautifully decorated, has friendly employees and is very quiet to the surrounding noise. I wanted and paid for a certain type of room and was given whatever leftover they had available when we arrived. I didn't care for being treated like that. I would go as far to say that it’s shady business practices to pass Balcony room photos off as regular rooms.. It's not an accurate representation of the rooms and gives unrealistic expectations of the accommodations at this hotel.
*UPDATE* The hotel offered a modest resolution after reading our review and asking us to reach out. We accepted it and wanted to include this information in my review to make sure all the information is fair and accurate.
Visited in march 2024
Went for an anniversary trip with my husband and had a great time! The front desk gave us a complimentary bottle of champagne-the service was fantastic. Location is great, just a couple blocks to Bourbon and right next door to a coffee shop. Parking across the street isn't the cheapest, but it's extremely convenient. I'd definitely stay again.

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