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Opinions HILTON NEW ORLEANS RIVERSIDE New Orleans

Members' reviews on HILTON NEW ORLEANS RIVERSIDE

4.1/5
25 reviews
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Location
Cleanliness
Setting / ambience
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Lori P.
Lori P.
Visited in april 2024
Comfortable beds, clean room. Some issues with elevators and escalators. Door dash was not allowed to deliver to the room.
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Lee G.
Lee G.
Visited in april 2024
100 % disgusted. Rita said it was not worthy of a night refunded of the 4 we are staying. Blood on the sheets and God only knows what was on the comforter. They cleaned it but could care less that we slept in biohazard for the first night.
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LeeAnn G.
LeeAnn G.
Visited in april 2024
Room was nice with a nice view. However, the sheets had blood and only God knows what was on the comforter. They did come and clean it but I slept in it the first night before realizing. I am absolutely disgusted. Went and spoke with the manager Rita and she was not willing to refund on of our 4 nights. I own a vacation rental company and this is 100% unacceptable. Accidents happen but to not offer anything except breakfast is not ok. I slept in biohazard. Please see photos.
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Kristin A.
Kristin A.
Visited in april 2024
Upon arriving we checked in with Maxine at the front counter. Phenomenal service!! Maxine was very cheerful, delightful, and a great representation of the Hilton brand. We had a great view and no complaints regarding our room. We look forward to staying here again.
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Claire F.
Claire F.
Visited in april 2024
Convention center has all you might need
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Daisy H.
Daisy H.
Visited in april 2024
- Spacious room
- Train noise right down the street, but it’s not that big of an issue if you treat it as an occasional white noise
- insulation from other rooms is good
- the most diligent maid service
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Bryden B.
Bryden B.
Visited in april 2024
If you’re planning to fly in early in the morning and do an early check-in, don’t because they won’t honor the early check-in. You’ll be tired as hell when your room isn’t ready until afternoon. This is supposed to be a top hotel, not in my book. I don’t like that they didn’t honor early check-in, and the excuse is it was booked full the night before house-keeping doesn’t start until 9:30am. What kind of operation is this? The lady at the front desk was rude when trying to check the status. The one bright spot was service in the restaurant was very good.
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Bill A.
Bill A.
Visited in april 2024
We traveled to New Orleans for a conference last week and stayed at the Hilton Inn Riverside. The Hotel rooms are old and in need of updating. The room we stayed in had a bad flow in and out of the room. The TV was old and we ended up going elsewhere to watch the NCAA basketball games. I couldn't believe how quickly the elevator doors close - if someone is walking in the door doesn't stop but continues to try and close - the same thing happened with luggage. The housecleaning was dependable and hot water for showers was good. The rooms weren't worth what the hotel charges.
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Drew R.
Drew R.
Visited in april 2024
This is one of the nicest hotels I stayed in. The lobby is huge and has the Dragos Restaurant inside of it as well as a Starbucks. The lobby is absolutely beautiful and the location is great. The views from my room of the Mississippi River. The trolly is also nearby. And the hotel is clean and pretty affordable for the amenities.
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Ryan B.
Ryan B.
Visited in april 2024
By far, the most hard working and diligent staff of any hotel I’ve stayed at, anywhere. Rooms are decent, beds are comfy, they clean everyday, staff is very thoughtful and helpful with normal issues.

Occasional noises from trains would occasionally wake me up but I fell back asleep easily.
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Keeyawna P.
Keeyawna P.
Visited in april 2024
As a seasoned wedding planner in Houston, Atlanta, and New Orleans, I've had the pleasure of collaborating with numerous vendors. However, Hilton Riverside stood out with their exceptional service at a recent wedding I coordinated.

Their professionalism, creativity, and attention to detail ensured a flawless event from start to finish. I highly recommend Hilton Riverside to anyone seeking top-notch services for their special day. Thank you for making this wedding a memorable experience!
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Jamie K.
Jamie K.
Visited in april 2024
We stayed for 3 nights, our original reservation was the room with bathtub, and then we got the one was without bathtub, which was ok.
They only came to clean the room on the second day morning, the third day they didn’t, we thought probably we left too late?
Breakfast was pretty good but very expensive.
Nice location and nice room, very comfortable mattress and clean.
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Olga C.
Olga C.
Visited in march 2024
Too old
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John S.
John S.
Visited in march 2024
The American Chemical Society had our Board of Directors meeting. The hotel handled everything perfectly. We had virtual and hybrid voting with the need for high bandwidth connections. This place made it easy.
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cedric c.
cedric c.
Visited in march 2024
Great location, great conference site, and offers a lot of amenities
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Peter W.
Peter W.
Visited in march 2024
Hotel Staff were mixed. There was a Conference on but the Bell Desk didn't know where. Bar and restaurant staff and food fine. Hotel slightly dated. TV was 10 years out of time. Hilton Central Reservations were appalling. I wasted over two hours trying to change my departure date. I gave up. Went back to the Hotel and Desk resolved in under 5 minutes. Hilton isn't what it was.
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Elaine D.
Elaine D.
Visited in march 2024
GREAT!!!
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Paula D.
Paula D.
Visited in march 2024
An incredible stay! Dining at Drago's and more! We attended a conference and were so pleased with everything that Hilton did to make the event unforgettable. Look forward to another event soon! Thank you!
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Eric G.
Eric G.
Visited in march 2024
Place was huge and beautiful! Service was hands down best in nola! Rooms were beautiful and spacious. Room service food was sweet baby jesus good!
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Gregory F.
Gregory F.
Visited in march 2024
Good venue, but earlier I. The week I stayed at the Canopy up the street and on balance found the less worn appliances and room conditions nicer. Nothing negative about this Hilton.
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Sunny O.
Sunny O.
Visited in march 2024
Very nice rooms. Most staff helpful and courteous. Close to the convention center, cruise dock, and shopping.
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Jeff D.
Jeff D.
Visited in march 2024
Had a great time. The service was good and the people treated you nice.
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pyramidlilly h.
pyramidlilly h.
Visited in march 2024
Clean great atmosphere
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Laurie M.
Laurie M.
Visited in march 2024
Great location for conference event. Centrally located. Rooms were nice and clean
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Rachel R.
Rachel R.
Visited in march 2024
Very clean and convenient location. I felt safe here. Close enough to Canal Street and all the hooplah without being in it 24/7. Love that the Riverwalk Outlets are attached...just in case you have a moment when you don't want to be out in the midst of it all, you have dining and shopping (or just walking around) there. This is a convention center as well as hotel. There were several meetings taking place throughout my stay but the hotel was still very well maintained and not too chaotic. Very pleased.
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HILTON NEW ORLEANS RIVERSIDE * * *

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2, Poydras Street, New Orleans, The United States Of America
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+1 504 561 0500
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