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AC HOTEL NEW ORLEANS FRENCH QUARTER * *

Hotel €€
2.7/5
25 review

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221, Carondelet Street, New Orleans, The United States Of America
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2024
Recommended
2024

Located in the Old French Quarter, just one block from lively Bourbon Street, the AC Hotel by Marriott New Orleans French Quarter is a luxury hotel housed in a traditional building. It's a 14-minute walk from St. Louis Cathedral and 9.5 km from the Audubon Zoo. Elegant rooms feature free Wi-Fi, flat-screen TVs, desks and minibars with complimentary snacks. Superior accommodations also feature a sofa bed and/or city views. There's also a contemporary bar, lounge and fitness center. Breakfast is available at an additional cost. Parking is also available at an additional charge.

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Members' reviews on AC HOTEL NEW ORLEANS FRENCH QUARTER

2.7/5
25 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Tiny room but it's was cute. Friendly service. Excellent location near Bourbon and Canal streets.
Visited in march 2024
Pick a different hotel if you want to enjoy the time and service
rae
rae
Visited in march 2024
This Marriot did not live up to the Marriot name. I would not recommend it, not even for a free night's stay. The upkeep of this particular Marriot was terrible—stained sheets, cracks and holes in the walls, and a broken, molded shower knob that fell off. The maintenance supervisor was quick to replace it, so I appreciated that. Otherwise, it's not the Marriot I'm used to staying in. The only two good things about my stay were the front desk employees (friendly) and the excellent location within walking distance of Bourbon Street and the French Quarter. I recommend booking another hotel even if you must pay a little more.
Visited in february 2024
I want to let everyone know that I booked this hotel. I made a mistake on the date by one day. Because I prepaid for the rooms, they would not revise or refund my money for this hotel. This is not the place to stay. All I wanted was to revised the date and they refused AND THEY KEPT MY MONEY. I LITERALLY THROWED AWAY MY MONEY. PLEASE MAKE SURE THAT WHEN YOU BOOK THAT YOU HAVE THE DATES IN CORRECTLY. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I REALIZED THE MISTAKE IMMEDIATELY AND THEY STILL WOULD NOT CHANGE THE DATE. I AM TALKING ABOUT WITHIN SECONDS. I TALKED TO THE NIGHTSHIFT SUPERVISOR STACY SHE WAS NOT ACCOMODATING AT ALL. IF YOU ARE LOOKING FOR GREAT CUSTOMER SERVICE THIS IS NOT THE PLACE.

BEWARE!!!!!!!
Visited in february 2024
Or room was not available until 4:30 after driving 9 hours. 18 people in the lobby waiting on rooms. Boards on lobby floor and bedroom lifted causing a trip hazard. The so called restaurant only serves a cold breakfast buffet for$20 per person, not worth it. Go across the street to breads on oak, great food and coffee. Employees not too friendly and acted like we were bothering them. Toilet in bedroom didn't flush properly. Best thing about the hotel was the location. Close enough to walk to Bourbon St and French Quarters but far enough from the noise

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