Back to plant data sheet JW MARRIOTT NEW ORLEANS

Opinions JW MARRIOTT NEW ORLEANS New Orleans

Members' reviews on JW MARRIOTT NEW ORLEANS

4.4/5
22 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Sean S.
Sean S.
Visited in april 2024
I used a different card to pay for room charges and everything was charged to both cards, fuxk this place!!!
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Carolyne C.
Carolyne C.
Visited in april 2024
Loved everything about this hotel!!. I did a quick overnight trip. The location is very convenient to all the hot spots. I had a couple of questions and each time I went to the front desk I received exceptional customer service. Maya & I believe the other person was named Adrienne, They were both very accommodating and patient. Other staff members were equally pleasant. All the staff members I encounter were fun an willing to assist. I will definitely return.
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ami P.
ami P.
Visited in april 2024
Let me just say how amazing Ivan is!! And Behn. They made sure I was ok to drive and even followed up to make sure I got home. Excellent service. Truly went above and beyond to take care of me
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Jason Z.
Jason Z.
Visited in april 2024
Nice hotel for a work conference.
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Praneet R.
Praneet R.
Visited in april 2024
My first time staying at this property. Loved my stay here. They have a nice executive lounge for elite members. Rooms are modern with enough usb ports next to your bed.

Location is very convenient and walkable distance to a lot of good restaurants.

Overall a great stay and recommend this to all my fellow business travelers.
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David F.
David F.
Visited in march 2024
nice central location, well kept amenities, friendly staff
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ashish k.
ashish k.
Visited in march 2024
Exceptional hotel
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Moustafa E.
Moustafa E.
Visited in march 2024
It’s over priced the room wasn’t worth $500 per night and a lots hidden fees it was very disappointing.
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Michael T.
Michael T.
Visited in march 2024
Everything was perfect
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Terrell a.
Terrell a.
Visited in march 2024
Awesome place
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Alan G.
Alan G.
Visited in march 2024
Mckp
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Pamela M.
Pamela M.
Visited in march 2024
Great hotel and service. Convenient location. Be sure to hit the pool around 11 for the sun
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Pat B.
Pat B.
Visited in march 2024
Beautiful hotel!! Easy walking distance to good restaurants and fun things tondo
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Angelo C.
Angelo C.
Visited in march 2024
Clean updated rooms. Friendly staff and facilities.
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Brian a.
Brian a.
Visited in march 2024
Staff was very nice.
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Brian B.
Brian B.
Visited in february 2024
Great all around experience. Room was nice. Service was excellent and warm. Would stay here again
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Beau P.
Beau P.
Visited in february 2024
The hotel was clean and the staff was friendly; however, the restaurant options were a big disappointment. I ended up purchasing a pass to the Executive Lounge, because everyone was in there at breakfast and no one was in the regular restaurant. I take that as a bad sign for a restaurant. But the pastries were not fresh, the eggs were undercooked and they were out of coffee. I couldn't find an attendant anywhere. Ending up eating with plastic utensils. This is not the level you'd expect at a J.W. Marriott.
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Cameron A.
Cameron A.
Visited in february 2024
Right off of bourbon, the hotel was exactly what I’d expect from a JW, and the concierge was 5 star!
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Michael B.
Michael B.
Visited in february 2024
Great location for the hotel and updated amenities make it a great option when staying in NOLA. I used the JW during the most recent Mardi Gras. The location right next to the parade route made it a breeze to walk out into the festivities. Great customer service during the check in process and a well-stocked concierge lounge.
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Malton C.
Malton C.
Visited in february 2024
The staff from the moment I arrived was so helpful and kind. Highly recommended hotel if you’re visiting NOLA.
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Ivana E.
Ivana E.
Visited in february 2024
If you want to stay in a central location off Canal Street and be walking distance to most New Orleans tourist attractions, this is a great place! You may even get a room with an incredible city view!

The rooms were clean and the elevator was never too long of a wait. The gym is fantastically large, complete with several Peloton bikes! The concierge offered us wonderful options for a business lunch we came for.

The service at the entrance and front desk were nothing short of exceptional. We unfortunately had a belligerent neighbor guest, which Stephanie and her team at the front were able to do everything to help remedy. They quickly swapped out rooms for us and took diligent notes on the situation.

Overall, the hotel is great for its location and quality of service.

We would have preferred transparency about the construction happening next to the steakhouse from the Canal Street entrance prior to booking. The Bonvoy App is misleading on that temporary obstruction. Looking forward to visiting once the renovation project is finished.
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Tina S.
Tina S.
Visited in february 2024
Great day bartending. Employee meal king cake for the first time.
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JW MARRIOTT NEW ORLEANS * * * *

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Carte de l'emplacement de l'établissement
614, Canal Street, New Orleans, The United States Of America
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+1 504 525 6500
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