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HÔTEL ZETTA * * * *

Hotel €€€
3.5/5
24 review

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55, 5th Street - SoMa, San Francisco, The United States Of America
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2024
Recommended
2024

Hotel located at the convergence point between Union Square and Soma with urban decor and a warm interior and S&R lounge

Located at the convergence of Union Square and SoMa, where it's super fun to stroll, it plays the trendy, high-tech card to appeal to a younger clientele. What we like here is the mix of urban decor and warm interior. In the lobby, the S&R Lounge offers the opportunity to get to know each other over cocktails, billiards, video games or shuffleboard. Zetta is a great address for those looking for a trendy Californian experience. On-site: restaurant and bar.

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Members' reviews on HÔTEL ZETTA

3.5/5
24 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in december 2023
My stay at the hotel had its highs and lows. The property is visually stunning, and the service was generally satisfactory. We booked through Amex, opting for the best available option. Unfortunately, our room (519) had a pervasive burnt oil odor, which intensified with the air conditioning on. Upon inquiry, we learned that this was due to a restaurant or food service located behind the hotel, suggesting a lack of adequate measures to address this issue. Despite the hotel's aesthetic appeal and decent service, the discomfort caused by the room's smell was significant. With many other hotels in the vicinity, I would recommend exploring other options for a more pleasant stay.
Visited in december 2023
Perfect location just off Market Street. Rooms were well priced, I plan on coming back to Zetta the next time I'm in town.
Visited in november 2023
Service was great, front desk staff were friendly.
Rooms were not in good condition bed was not as pictured, bathroom dirty. Could tell the room had been used a lot, lots of wear and tear.
Location was amazing, building secure.
Visited in november 2023
Let’s start with the most alarming things. There was a rat in the lobby last night. I verified with the security guard on site who saw the same thing. One of the elevators had an odor (like it was cleaned with a sour mop), and the other just didn’t work. It was like a scary movie.

This hotel is more of a decorated hostel vs an experience hotel. The rooms are pretty subpar from pictures and quite dusty (there was actually a purifier in our room to help support air quality ). If you’re on a budget, the hotel isn’t that bad (besides the rats). But if you want a good experience at a clean + functional hotel, go elsewhere.

Side note - I told the lady at the front desk there was a rat in the lobby and she didn’t seem to care. But maybe they are just used to those kind of things.

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