GREEN TORTOISE HOSTEL

I am in love with the vibrant atmosphere of this legendary hostel! The Green Tortoise is centrally located in the lively North Beach neighborhood with a wide enough offering to fulfill every taste, from local bars, dance clubs and live music to cultural and art events and of course great food!
The staff is super friendly and helpful giving amazing recommendations and can help booking one of their many tour options plus cool events every night of the week!
The female dorm was very comfortable and clean, breakfast was plentiful and I also scored a free delicious dinner on Sunday!! Does it get any better?
The common area is huge with lots of comfortable seating, games and musical instruments, a big communal kitchen and they have a seperate work room if you need more peace and quiet to concentrate.
Thanks Green Tortoise for providing the setting so I could get to make the coolest friendships and unforgettable memories!
I can’t recomend enough for you to stay in the Green Tortoise if you are ready to immerse in a real San Franciscan experience!!

The place is perfect. Of all the hostels I’ve stayed this is by far the best. The room was clean and comfortable, the staff was extremely friendly and helpful, the breakfast was very good and the facilities facilitate for making new friends, do networking and finding activities in the city. They have a specific activity for each night, which is a great way to connect with people and get to know the city’s nightlife. There are arcade games in the common area. Everything we asked for was available and easy to get, even when we thought they probably wouldn’t have (phone charger, sunscreen, etc.). They have lists of recommended places by category (thrift shops, coffee shops, weed places, restaurants, etc.). The washing machine and dryer work perfectly, are easy to use and usually available. The location is good, very close to many places and to important bus stops, while being located in right outside the Chinese neighborhood. The doors were automated and you could access anything with your key.

Despite its proximity to a rather lively night club, this is by far the best hostel I've ever been to (and I've been to quite a few). The staff were all very welcoming and kind-hearted, they'll help you out with any questions/problems. The common room is fantastic and the kitchen is well equipped.

In conclusion this hostel is the bomb ???? ????

????! This place is well-maintained and with the exception of the psychedelic carpet, beautifully decorated. The owner is here regularly and cares about implementing feedback, so the standards of cleanliness and overall experience are high quality. They change cute signs on your door to let you know what social events take place that day. They throw special parties for holidays/big occasions. Clothing swap/sale + community dinner on Sundays (have never been, but hear it’s worthwhile). Decent vegetarian protein options at breakfast. Some of the receptionists have a stank attitude sometimes but Seamus is unproblematic 100% of the time. You might end up w difficult roommates or people clearly sick. Just advocate for yourself + unlike other hostels they’ll accommodate your request to switch.

I booked this hostel on Airbnb and I stayed at this hostel for about three weeks. I could give no star, but I’m giving one star since some of the staff there are nice. However, this hostel seriously needs to improve their cleanliness by firing and replacing the cleaning company they partner with. The “cleaners” that they have come everyday are just bad. They only replace the sheets, but never disinfect/spray the rooms. Let me repeat that I stayed here for three weeks. So within the whole three weeks that I was there, I NEVER EVER saw the cleaners once disinfect any bedroom. This is a serious health/hygiene issue. I told staff about this hygiene issue and they told me that they would speak to their manager. Nothing was done. In addition, the place gets really cold when it’s January/December. They don’t provide heaters or change the ac despite the conditions being insanely cold. I ended up getting really sick during my time here. I even had to purchase my own heater and sleep at other place since it was way too cold in my room. I can’t recommend this place.

Update (based on the business response): I really hope that the Green Tortoise can understand that I booked my stay via Airbnb. There’s plenty of folks that book out long stays via Airbnb. Regardless, this review would have been the same if it was shorter stay. This isn’t about an extension. Please take this review seriously and look at how your cleaners are cleaning the rooms****. I have never seen them spray or clean the bedroom. They just replace the sheets. I made a request for this to be looked into and it was entirely ignored. It’s important that you care about the health of your travelers.