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Back to plant data sheet CLIFT ROYAL SONESTA HOTEL

Opinions CLIFT ROYAL SONESTA HOTEL San Francisco

Members' reviews on CLIFT ROYAL SONESTA HOTEL

4.3/5

15 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Anthony N.

Visited in april 2024

It has a been a great experience

Ivica B.

Visited in april 2024

I had an absolutely wonderful stay at this hotel! The location couldn't have been better – right in the heart of the city with easy access to all the attractions. What truly set this hotel apart though was the exceptional service provided by the staff. They were incredibly attentive and went above and beyond to accommodate all of my requests and promptly address any issues that arose. From the moment I checked in until the moment I left, I felt well taken care of. I highly recommend this hotel to anyone looking for a comfortable and convenient stay with outstanding customer service.

Shannon B.

Visited in april 2024

We have just arrived back home after a 10 day trip for our honeymoon in San Francisco and Los Angeles. When we arrived on the 31st March, our original hotel wasn’t in the best area and we didn’t feel happy staying there. We booked this hotel very last minute and headed straight there. Not only did they let us check in early but they offered us an upgrade to the penthouse suite for an extra $25 a night. The room was gorgeous and the view was stunning! The hotel is in an amazing location and we had so much fun exploring this city. We had one night in San Francisco after our trip to Los Angeles and we loved this hotel so much we booked it for our last night. The day we left, we were able to store our suitcases until we were ready to head to the airport. Absolutely amazing hotel and the staff were all fabulous and super lovely!

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ken m.

Visited in april 2024

Stayed at hotel for business and needed to iron shirts for work.. both were ruined by iron (iron had black burn marks on it before use.. didn’t notice at the time) .. manger reviewed and said marks were from user error and taking no responsibility for the issue.. not a great approach to gain repeat business and word or mouth advertising

Ed M.

Visited in april 2024

Overall nice hotel, convenient breakfast and the staff were nice. Only negative would be that that eating at the local restaurant and breakfast eatery was pricey.

Lennard

Visited in april 2024

When I’m in SF, I go here. Great service personal, room service always good and nice cafe downstairs.

Peter H.

Visited in march 2024

Useful location. Comfortable enough but would be would expect more in terms of quality.

samuel d.

Visited in march 2024

Magnificent hotel with excellent location located at the city center,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff . Front desk concierge Steve makes our trip more interesting with his advices & tips about the city must visit places. Tourists attraction , shops,restaurants bars are within walking distance. I Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again Steve and Albert for going just that little step extra to make our vacation memorable.

Devon R.

Visited in march 2024

Clean rooms, nice amenities, excellent staff, solid location. Would have liked a 24-hour snack/drink vendor/machine, but there are nearby convenience stores. The bar was also very nice and was also a popular location for GDC conference attendees, which was great for networking. (Excellent live jazz combo Thursday day night.)

Jason P.

Visited in march 2024

The hotel is really nice. The room I got was an upgraded corner King Suite and it was quite large and comfortable. The room had been recently renovated with new carpet and furniture, etc. Really nice. The price I paid was also quite good as compared to other hotels in the area.

Pros:
- The room (as described above)
- The staff (all very nice)
- The location (as needed to get to the Moscone Center every day).
- The Redwood Room (bar) - It's iconic and must have at least one cocktail there if you plan on staying at The Clift.

Cons:
- The location (as it's a zombie apocalypse outside) - I do not recommend walking in this area alone (especially at night).
- I got charged $75 for an early check in - I mean if the room was already ready/available - no need to charge me for that. With that said, I got an upgrade out of it so it kind of evened out.

All and all - I had a great stay at The Clift and would very much recommend this hotel to anyone wanting to have a nice room in San Francisco.

Carl R.

Visited in march 2024

Great and safe city centre location near Union Square and all the theatres. The room was a good size and the bed was the best!

Craig F.

Visited in march 2024

Had a great experience here. For starters, we showed up about 45 minutes early and they were kind enough to accommodate an early check-in. We had booked an Executive King room and were placed in a high corner room with great views. The room was nice, clean, and had the typical amenities. The staff was all very kind and friendly. Lastly, it was a short, convenient walk to venues like The Warfield, and right down the block from Piedmont Diner (which was great!).

John E.

Visited in march 2024

I'm a huge fan of the old Clift because it had the IT factor of style, panache and the design edge lacking in so many cookie cutter in and out blah blah blah.
Although we've only been in one room of the redesign of the cliffs Hotel gone were the lucite tables and the pink lighting and independence factor. Unfortunately the lobby was kind of like the Hilton around the corner and the room was spacious the bathroom was perfect but again the furniture was kind of meh.
The Clift isnt supposed to look like any other Hotel. And it just kind of does now. But all in all it's still one of the best stays in San Francisco.
All the updates took away alot ofthe charm which I am praying somebody in management recognizes and they bring back the big chairs in the lobby and the doorman that used to be so friendly and now they're just kind of average. I would still recommend it above almost any hotel in the neighborhood.

Harshitha N.

Visited in march 2024

This is a trendy and swanky hotel with a mix of historic furniture and modern elegance. It offers amenities such as a lounge, fitness center, and business center. The rooms feature flat screen TVs, desks, and walk-in showers. The hotel is located near popular attractions and offers private parking and valet services. Overall, it is highly praised for its comfort, ambiance, and service, making it a top choice for luxury accommodation in San Francisco.

Shahram M.

Visited in february 2024

We reserved this hotel through Amex platinum hotel collections and so far the experience has been miserable with the check in process with the receptionist called Tony who has been very rude to my wife. I will be contacting Amex to see what are the standards to have hotels as part of their network.
The so called room upgrade for which we had to pay an extra $30 is on the 13th floor with a nice view but nothing to right home about. The amenities in the room is what you would find in a courtyard and the TV is not high def. The mattresses are soft and so are all the pillows.
There is parking on the street but finding one is a challenge. The hotel doesn’t have self parking and valet is $75 a day. The cheapest public parking two blocks away is $43/day.
Location wise it is a few blocks from union square which is nice but if you make the wrong turn and go down two blocks from the hotel, you will run into San Francisco’s unfortunate homeless communities with a lot of drug addicted mixed in. It’s a scary scene.